Ophthalmic Medical Assistant

NorthShore University HealthSystem; Glenview (IL); On-site; USD 28,000 - 40,000; Full time

Benefits offered by this job

Career Growth

Medical Insurance

Dental Insurance

Vision Insurance

Tuition Reimbursement

Free Parking

Wellness Program Savings Plan

Health Savings Account Options

Retirement Options with Company Match

Paid Time Off

Community Involvement Opportunities

Job summary

Endeavor Health, Glenview-based, is seeking an Ophthalmic Medical Assistant at Glenbrook Hospital. This full-time role (40 hours) runs 7:45 AM–5:00 PM, Monday–Friday, with some travel to Lake Bluff locations.

You will support ophthalmology clinics, collect payments, schedule in-office and OR procedures, and educate patients about LASIK and related services. The ideal candidate has a high school diploma or GED, CPR certification, and at least one year of ophthalmology patient-support experience;

Qualifications

• High school diploma or GED required.
• CPR certification through the American Heart Association required.
• One year experience in ophthalmology patient support or related field; working knowledge of Microsoft Office preferred; Epic knowledge preferred.

Responsibilities

• Receive payments from patients and provide receipts and change.
• Schedule in-office and OR ophthalmology procedures (various subspecialties).
• Educate patients on LASIK/PRK/PTK, lasers, and pre/post-operative care.
• Communicate ophthalmic procedure costs and payment processes to patients.
• Record visual acuity, lensometry, and Amsler grid for patients.
• Verify prescription benefits in EPIC.
• Review of Systems and past medical history elements.
• Document allergies, vitals, and pain as needed.
• Ensure accurate medical history and HPI with required elements.
• Conduct medication history review and allergies documentation.
• Assist with ophthalmology clinic workflow.

Skills

Microsoft Office

Epic

Education

High school diploma or GED

CPR certification (AHA)

Job description

Hourly Pay Range

$20.29 - $29.42 - The hourly pay rate offered is determined by a candidate's expertise and years of experience, among other factors.

Position Highlights

• Position: Ophthalmic Medical Assistant
• Location: Glenbrook Hospital
• Full Time/Part Time: Full Time (40 hours per week)
• Hours: 7:45AM - 5:00PM Monday-Friday
• Required Travel: This role includes some travel to other locations and requires flexible hours to meet operational needs (Glenbrook location and Lake Bluff location)

What you will need

• Education: High school diploma, GED or equivalent work experience required
• Certification: CPR certification through the American Heart Association required
• Experience: One year experience as a NorthShore Medical Group (PSA) Patient Support Associate in ophthalmology department or related experience. Working knowledge of Microsoft office programs preferred. Epic knowledge and experience preferred.

What you will do

• Receive payments from patients and distributes appropriate receipts and change if necessary
• Schedule in office and OR surgical procedures for ophthalmology general, pediatrics, comea and external disease, retina, LASIK, glaucoma, neuro ophthalmology and oculoplastics
• Educate patients effectively on LASIK, PRK, PTK, lasers used, pre and post operative care and stay abreast on changes as pertaining to LASIK and services provided
• Communicate effectively with patient about surgical costs, financial agreements, payment processes as pertaining to ocular surgical and non-surgical procedures
• Chief Complaint, eye medical and eye surgery history
• Patient and Past Family Social History
• Review of Systems
• Verify Prescription benefits in EPIC
• History of Present Illness (HPI) to include at least 4 of the 8 "elements"
• Medical Review, including clicking "Medications Reviewed" button in EPIC
• Allergies
• Vitals and pain assessment PRN
• Record patient's distance visual acuity each eye separately, with/without correction
• Record patient's near visualacuity each eye separately, with/without correction
• Lensometry of patients spectacles for distance and near Rx indicating type of multi-focal (base curve and optical centers PRN)
• Amsler Grid

Benefits

• Career Pathways to Promote Professional Growth and Development
• Various Medical, Dental, and Vision options
• Tuition Reimbursement
• Free Parking at designated locations
• Wellness Program Savings Plan
• Health Savings Account Options
• Retirement Options with Company Match
• Paid Time Off
• Community Involvement Opportunities

Endeavor Health is a fully integrated healthcare delivery system committed to providing access to quality, vibrant, community-connected care, serving an area of more than 4.2 million residents across six northeast Illinois counties. Our more than 25,000 team members and more than 6,000 physicians aim to deliver transformative patient experiences and expert care close to home across more than 300 ambulatory locations and eight acute care hospitals - Edward (Naperville), Elmhurst, Evanston, Glenbrook (Glenview), Highland Park, Northwest Community (Arlington Heights) Skokie and Swedish (Chicago) - all recognized as Magnet hospitals for nursing excellence. For more information, visit www.endeavorhealth.org.

When you work for Endeavor Health, you will be part of an organization that encourages its employees to achieve career goals and maximize their professional potential.

Please explore our website (www.endeavorhealth.org) to better understand how Endeavor Health delivers on its mission to "help everyone in our communities be their best".

Endeavor Health is committed to working with and providing reasonable accommodation to individuals with disabilities. Please refer to the main career page for more information.

At Endeavor Health, we are united by a shared commitment to working together to create a culture of connection and belonging-each of us bringing different skills and experiences as we deliver safe, seamless, and personal care. Every person, every time. We are committed to fostering an environment where all team members can be their best, learn, and pursue excellence together.

EOE: Race/Color/Sex/Sexual Orientation/ Gender Identity/Religion/National Origin/Disability/Vets, VEVRRA Federal Contractor.