Ophthalmic Assistant (Full Time-Springfield, MO)

MHM Support Services; United States; On-site; USD 36,000 - 52,000; Full time

Job summary

Mercy Surgery Center Springfield is seeking a patient-facing ophthalmology assistant to greet and guide patients, collect histories, and support doctors during exams and minor procedures.

The role requires strong communication, the ability to assist in a variety of ophthalmology tasks, and coordination with scheduling and front desk teams. Mercy emphasizes compassionate care and teamwork in a busy clinic setting.

Qualifications

• Experience with ophthalmology and optometry office procedures.
• Able to interpret, adapt and apply guidelines and policies.
• Clear communication and ability to work with patients, staff and the public.
• Ability to operate ophthalmology equipment listed above.

Responsibilities

• Greet patients and escort to and from exam rooms.
• Obtain ocular, medical and family history; assist during exams or minor surgery.
• Support screeners, surgery scheduling tech, and front desk as needed.
• Handle patient telephone inquiries.
• Perform related duties as assigned.

Skills

Telephone skills

Communication

Patient relations

Education

High School Diploma or GED

Tools

VFA

A-Scans

PAM

BAT

Color vision test

Pupil evaluation

Amsler grid

Auto keratometry

Corneal topography

Job description

Overview

Greets patients and escorts them to and from the examining rooms. Obtains ocular, medical and family history; assists doctor during exam or minor surgery as well as with any additional testing. Assists the screeners, surgery scheduling tech and front desk areas as needed; answers patient telephone calls.

All the duties, responsibilities and qualifications documented in this job description are subject to reasonable accommodation. This job description is not to be construed as a detailed statement of duties, responsibilities or requirements. Employees of St. Johns Health System are expected to comply with all federal, state and local regulations in addition to organization policy and procedures. Performs related duties as assigned.

Position Details

Located at Mercy Surgery Center Springfield, Missouri Full Time

Minimum Qualifications

• Education: High School Diploma or GED
• Experience: Must have good telephone and communication skills.
• Other: Skills, Knowledge, and Abilities: Skill in assisting in a variety of treatments, procedures and office procedures for ophthalmology and optometry. Must be able to interpret, adapt and apply guidelines and policies. Must be able to communicate clearly and establish and maintain effective working relationships with patients, staff and the public.
• Equipment Used: Must be able to operate equipment to perform: VFA, A Scans, PAM, BAT, color vision testing, pupil evaluation, Amsler grid, automated keratometry, and corneal topography.

Preferred Qualifications

• Preferred Education: Knowledge of ophthalmology office procedures preferred.
• General medical knowledge of anatomy, physiology, systemic and ocular diseases preferred.
• Experience with administration of eye drops, ointments and irrigating solutions, and pharmacology of drugs used in dilation preferred.
• Preferred Experience: Prefer a minimum of one year previous work experience.

Why Mercy?

From day one, Mercy offers outstanding benefits - including medical, dental, and vision coverage, paid time off, tuition support, and matched retirement plans for team members working 32+ hours per pay period.

Join a caring, collaborative team where your voice matters. At Mercy, you'll help shape the future of healthcare through innovation, technology, and compassion. As we grow, you'll grow with us.

Transforming the Health of Our Communities

Our Mercy health system was founded by the Sisters of Mercy in 1986. But our heritage goes back more than 195 years. It began with an Irish woman named Catherine McAuley, who was determined to help women and children in Dublin experiencing poverty. Though Catherine had a modest upbringing, she received an unexpected inheritance that allowed her to fulfill that dream. In 1827, she opened the first House of Mercy in Dublin, intending to teach skills to women and educate children. Many volunteers came to help. A few years later, Catherine founded the Sisters of Mercy, one of the first religious orders whose Sisters were free to walk among the poor and visit them in their homes. In 1843, the Sisters of Mercy came to the United States. In 1856, they traveled to St. Louis. In the years to come, they would establish hospitals throughout the Midwest. Many of these would join together in 1986 as Mercy.