Ophthalmic Assistant (Full Time-Springfield, MO)

Mercy Co; Springfield (MO); On-site; USD 32,000 - 42,000; Full time

Job summary

Mercy Surgery Center in Springfield, Missouri is seeking a full-time patient services assistant. You will greet patients, escort them to exam rooms, and assist during ophthalmology procedures while collecting medical history and coordinating with scheduling teams.

The role requires a High School Diploma or GED and excellent telephone/communication skills. Prior ophthalmology experience is a plus, and the clinic values teamwork and compassionate care.

Qualifications

• High school diploma or GED required.
• Must have good telephone and communication skills.
• Experience in ophthalmology or medical office is helpful.

Responsibilities

• Greet patients and escort to exam rooms.
• Obtain ocular, medical and family history; assist during exams or minor surgeries.
• Assist screeners, scheduling staff and front desk; answer patient calls.

Skills

Telephone skills

Communication

Interpersonal skills

Education

High School Diploma or GED

Tools

VFA

A Scans

PAM

BAT

Color vision testing

Pupil evaluation

Amsler grid

Automated keratometry

Corneal topography

Job description

Find your calling at Mercy!

Overview

Greets patients and escorts them to and from the examining rooms. Obtains ocular, medical and family history; assists doctor during exam or minor surgery as well as with any additional testing. Assists the screeners, surgery scheduling tech and front desk areas as needed; answers patient telephone calls.All the duties, responsibilities and qualifications documented in this job description are subject to reasonable accommodation. This job description is not to be construed as a detailed statement of duties, responsibilities or requirements. Employees of St. Johns Health System are expected to comply with all federal, state and local regulations in addition to organization policy and procedures. Performs related duties as assigned.

Position Details:

Located at Mercy Surgery Center

Springfield, Missouri

Full Time

Minimum Qualifications:

• Education: High School Diploma or GED
• Experience: Must have good telephone and communication skills.

Other: Skills, Knowledge, and Abilities:

• Skill in assisting in a variety of treatments, procedures and office procedures for ophthalmology and optometry.
• Must be able to interpret, adapt and apply guidelines and policies.
• Must be able to communicate clearly and establish and maintain effective working relationships with patients, staff and the public.
• Equipment Used: Must be able to operate equipment to perform: VFA, A Scans, PAM, BAT, color vision testing, pupil evaluation, Amsler grid, automated keratometry, and corneal topography.

Preferred Qualifications:

• Preferred Education: Knowledge of ophthalmology office procedures preferred. General medical knowledge of anatomy, physiology, systemic and ocular diseases preferred.
• Experience with administration of eye drops, ointments and irrigating solutions, and pharmacology of drugs used in dilation preferred.
• Preferred Experience: Prefer a minimum of one year previous work experience.

Why Mercy?

From day one, Mercy offers outstanding benefits - including medical, dental, and vision coverage, paid time off, tuition support, and matched retirement plans for team members working 32+ hours per pay period.

Join a caring, collaborative team where your voice matters. At Mercy, you'll help shape the future of healthcare through innovation, technology, and compassion. As we grow, you'll grow with us.