Specialty Account Coordinator (Full Time)

Mercy; Springfield (MO); Presencial; USD 42 000 - 62 000; Tempo integral

Vantagens oferecidas por esta oferta de emprego

Medical insurance

Dental insurance

Vision insurance

Paid time off

Tuition assistance

Retirement plan matching

Resumo da oferta

Mercy is seeking a Specialty Account Coordinator for its Springfield SURGERY CENTER location. This full-time role focuses on insurance verification, denials management, patient billing, and navigating patient assistance programs to support fund billing and access to care.

The ideal candidate has 3+ years of related experience, some college hours in business/finance/accounting, and strong interpersonal and organizational skills to work with physicians, staff and insurers in a fast-paced

Qualificações

• Interpersonal, organizational, and analytical skills required.
• Ability to work in stressful situations, meet deadlines, and perform daily responsibilities with consistent accuracy.
• Clear written and oral communication with staff, physicians, patients, and insurers.

Responsabilidades

• Coordinate insurance/benefit verification and claims processes.
• Manage denials and assist with billing for applicable funds.
• Identify patient aid programs (e.g., copay cards) and enroll patients.
• Monitor services rendered and ensure accurate documentation and reporting.
• Communicate with physicians, staff, patients, and insurance companies effectively.

Conhecimentos

Interpersonal

Organizational

Analytical

Written & verbal communication

Ability to work under pressure

Formação académica

Some college in Business/Finance/Accounting

Descrição da oferta de emprego

Find your calling at Mercy! The Specialty Account Coordinator is responsible multiple facets of patient account coordination including insurance/benefit verification, denials management, and collections. The Specialty Account Coordinator is also responsible for knowing what assistance programs, such as drug copay cards, that patients may qualify for, assisting patients in enrolling in those programs, monitoring services rendered, and billing the assistance programs for the applicable funds. This position requires a thorough understanding of claims programs for the applicable funds. This position requires a thorough understanding of claims procedures and insurance company regulations, as well as ophthalmology coding and billing. It requires monitoring of insurance company regulations for changes in pre-certification, documentation, or claims submission requirements. It also requires accuracy, attention to detail and the ability to communicate well with physicians, staff, patients, and insurance companies. The Specialty Account Coordinator also serves as a resource for other staff and patients, and always performs duties in a manner consistent with Mercy Service Standards. Performs duties and responsibilities in a manner consistent with our mission, values, and Mercy Service Standards.

Position Details

Located at the Mercy SURGERY CENTER SPRINGFIELD, MO FULL TIME

Minimum Requirements

Education: Some college hours in Business, Finance and/or Accounting related courses preferred.

Experience: A minimum of 3 years related experience required.

Other skills & knowledge

• Interpersonal, organizational, and analytical skills required.
• Must possess ability to work in stressful situations, meet deadlines, and perform daily responsibilities with consistent accuracy.
• Ability to use logic, good judgment and be able to rapidly identify and initiate corrective actions when problems arise.
• Must be able to communicate effectively providing good written and oral direction to co-workers.
• Must be able to deal effectively with VBO management and co-workers in demanding situations.

Why Mercy?

From day one, Mercy offers outstanding benefits - including medical, dental, and vision coverage, paid time off, tuition support, and matched retirement plans for team members working 32+ hours per pay period.

Join a caring, collaborative team where your voice matters. At Mercy, you'll help shape the future of healthcare through innovation, technology, and compassion. As we grow, you'll grow with us.

Transforming the Health of Our Communities

Our Mercy health system was founded by the Sisters of Mercy in 1986. But our heritage goes back more than 195 years. It began with an Irish woman named Catherine McAuley, who was determined to help women and children in Dublin experiencing poverty. Though Catherine had a modest upbringing, she received an unexpected inheritance that allowed her to fulfill that dream. In 1827, she opened the first House of Mercy in Dublin, intending to teach skills to women and educate children. Many volunteers came to help. A few years later, Catherine founded the Sisters of Mercy, one of the first religious orders whose Sisters were free to walk among the poor and visit them in their homes. In 1843, the Sisters of Mercy came to the United States. In 1856, they traveled to St. Louis. In the years to come, they would establish hospitals throughout the Midwest. Many of these would join together in 1986 as Mercy.

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