Ophthalmic Assistant Certified

Massachusetts Eye and Ear Associates - MEA; Boston (MA); On-site; USD 35,000 - 55,000; Full time

Job summary

An established industry player in healthcare is seeking a dedicated Ophthalmic Assistant to support patient care in an outpatient clinic. This role involves preparing patients for diagnostic tests, maintaining equipment, and ensuring a smooth patient flow. With a focus on strong customer service and adherence to professional standards, this position offers an opportunity to contribute to patient health while working alongside skilled professionals. If you are passionate about healthcare and ready to make a difference, this role is perfect for you!

Qualifications

• High School Diploma or Equivalent required.
• Certified Ophthalmic Assistant [COA] required.

Responsibilities

• Prepares patients for diagnostic testing and records patient history.
• Maintains a smooth flow of patients to the physician.
• Implements infection control policies and procedures.

Skills

Knowledge of medical terminology

Strong patient/customer service skills

Ability to follow instructions

Excellent problem solving skills

Proficient in Microsoft Office Suite

Proficient in Adobe Acrobat DC

Education

High School Diploma or Equivalent

Job description

Under the direct Supervision of the Director of Clinical Operations, Clinical Manager and Service lead technicians, assists in the processing of patients by performing ophthalmic technical support services, maintains exam rooms equipment and supplies.
Responsible for conducting technical and administrative patient support activities that assist the professional staff (Ophthalmologist, Orthoptist, Residents, etc.) in administering the healthcare and support needed for patients and families in the outpatient ophthalmic clinic.
Essential Functions
-Prepares patients for diagnostic testing.
-Recording patient history and chief eye complaint.
-Maintains a smooth flow of patients to the physician altering test sequence as required.
-Performs color vision testing and glare/brightness testing
-Implements infection control policies and procedures.
-Records and updates current eye medications and eye history/medical history in the patient's health record
-Serves and protects the healthcare community by adhering to professional standards, policies and procedures, federal, state, and local requirements, and JCAHO standards.

Education

• High School Diploma or Equivalent required

Can this role accept experience in lieu of a degree?

• No

Licenses and Credentials

• Certified Ophthalmic Assistant [COA] - Joint Commission on Allied Health Personnel in Ophthalmology required

Experience

• experience in a supervised setting as an ophthalmic assistant 0-1 year preferred

Knowledge, Skills and Abilities

• Knowledge of medical terminology.

• Strong patient/customer service skills.

• Ability to receive and comprehend instructions verbally and/or in writing.

• Adjusting actions in relation to others' actions.

• Ability to maintain motivation to achieve goals while dealing with challenges.

• Excellent problem solving skills.

• Proficient in Microsoft Office Suite and Adobe Acrobat DC.

Physical Requirements

Standing Frequently (34-66%)

Walking Frequently (34-66%)

Sitting Occasionally (3-33%)

Lifting Frequently (34-66%) 35lbs+ (w/assisted device)

Carrying Frequently (34-66%) 20lbs - 35lbs

Pushing Occasionally (3-33%)

Pulling Occasionally (3-33%)

Climbing Rarely (Less than 2%)

Balancing Frequently (34-66%)

Stooping Occasionally (3-33%)

Kneeling Occasionally (3-33%)

Crouching Occasionally (3-33%)

Crawling Rarely (Less than 2%)

Reaching Frequently (34-66%)

Gross Manipulation (Handling) Frequently (34-66%)

Fine Manipulation (Fingering) Frequently (34-66%)

Feeling Constantly (67-100%)

Foot Use Rarely (Less than 2%)

Vision - Far Constantly (67-100%)

Vision - Near Constantly (67-100%)

Talking Constantly (67-100%)

Hearing Constantly (67-100%)

Massachusetts Eye and Ear Associates, Inc. is an Equal Opportunity Employer. By embracing diverse skills, perspectives and ideas, we choose to lead. All qualified applicants will receive consideration for employment without regard to race, color, religious creed, national origin, sex, age, gender identity, disability, sexual orientation, military service, genetic information, and/or other status protected under law. We will ensure that all individuals with a disability are provided a reasonable accommodation to participate in the job application or interview process, to perform essential job functions, and to receive other benefits and privileges of employment.