Ophthalmic Assistant Certified

Mass General Brigham; Boston (MA); On-site; USD 40,000 - 55,000; Full time

Job summary

Mass General Brigham seeks an Ophthalmic Assistant Certified to support patient care in the outpatient ophthalmic clinic. You will assist with technical patient support, prepare patients for tests, maintain equipment, and ensure a positive service experience. This role requires a strong understanding of medical terminology and excellent communication skills.

Qualifications

• High School Diploma or Equivalent required.
• Certified Ophthalmic Assistant [COA] required.
• Experience in a supervised setting as an ophthalmic assistant 0-1 year preferred.

Responsibilities

• Prepares patients for diagnostic testing and records patient history.
• Maintains a smooth flow of patients to the physician.
• Implements infection control policies and procedures.

Skills

Knowledge of medical terminology

Strong patient/customer service skills

Excellent problem solving skills

Education

High School Diploma or Equivalent

Certified Ophthalmic Assistant [COA]

Tools

Microsoft Office Suite

Adobe Acrobat DC

Job description

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Site: Massachusetts Eye and Ear Associates, Inc.

Mass General Brigham relies on a wide range of professionals, including doctors, nurses, business people, tech experts, researchers, and systems analysts to advance our mission. As a not-for-profit, we support patient care, research, teaching, and community service, striving to provide exceptional care. We believe that high-performing teams drive groundbreaking medical discoveries and invite all applicants to join us and experience what it means to be part of Mass General Brigham.

Job Summary

Under the direct Supervision of the Director of Clinical Operations, Clinical Manager and Service lead technicians, assists in the processing of patients by performing ophthalmic technical support services, maintains exam rooms equipment and supplies.

Responsible for conducting technical and administrative patient support activities that assist the professional staff (Ophthalmologist, Orthoptist, Residents, etc.) in administering the healthcare and support needed for patients and families in the outpatient ophthalmic clinic.

Essential Functions

• Prepares patients for diagnostic testing.
• Recording patient history and chief eye complaint.
• Maintains a smooth flow of patients to the physician altering test sequence as required.
• Performs color vision testing and glare/brightness testing
• Implements infection control policies and procedures.
• Records and updates current eye medications and eye history/medical history in the patient’s health record
• Serves and protects the healthcare community by adhering to professional standards, policies and procedures, federal, state, and local requirements, and JCAHO standards.
  
  

Qualifications

Education

• High School Diploma or Equivalent required
  
  

Can this role accept experience in lieu of a degree?

• No
  
  

Licenses and Credentials

• Certified Ophthalmic Assistant [COA] - Joint Commission on Allied Health Personnel in Ophthalmology required
  
  

Experience

• experience in a supervised setting as an ophthalmic assistant 0-1 year preferred
  
  

Knowledge, Skills And Abilities

• Knowledge of medical terminology.
• Strong patient/customer service skills.
• Ability to receive and comprehend instructions verbally and/or in writing.
• Adjusting actions in relation to others' actions.
• Ability to maintain motivation to achieve goals while dealing with challenges.
• Excellent problem solving skills.
• Proficient in Microsoft Office Suite and Adobe Acrobat DC.
  
  

Additional Job Details (if Applicable)

Physical Requirements

• Standing Frequently (34-66%)
• Walking Frequently (34-66%)
• Sitting Occasionally (3-33%)
• Lifting Frequently (34-66%) 35lbs+ (w/assisted device)
• Carrying Frequently (34-66%) 20lbs - 35lbs
• Pushing Occasionally (3-33%)
• Pulling Occasionally (3-33%)
• Climbing Rarely (Less than 2%)
• Balancing Frequently (34-66%)
• Stooping Occasionally (3-33%)
• Kneeling Occasionally (3-33%)
• Crouching Occasionally (3-33%)
• Crawling Rarely (Less than 2%)
• Reaching Frequently (34-66%)
• Gross Manipulation (Handling) Frequently (34-66%)
• Fine Manipulation (Fingering) Frequently (34-66%)
• Feeling Constantly (67-100%)
• Foot Use Rarely (Less than 2%)
• Vision - Far Constantly (67-100%)
• Vision - Near Constantly (67-100%)
• Talking Constantly (67-100%)
• Hearing Constantly (67-100%)
  
  

Remote Type

Onsite

Work Location

243-245 Charles Street

Scheduled Weekly Hours

40

Employee Type

Regular

Work Shift

Day (United States of America)

EEO Statement

Massachusetts Eye and Ear Associates, Inc. is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religious creed, national origin, sex, age, gender identity, disability, sexual orientation, military service, genetic information, and/or other status protected under law. We will ensure that all individuals with a disability are provided a reasonable accommodation to participate in the job application or interview process, to perform essential job functions, and to receive other benefits and privileges of employment. To ensure reasonable accommodation for individuals protected by Section 503 of the Rehabilitation Act of 1973, the Vietnam Veteran’s Readjustment Act of 1974, and Title I of the Americans with Disabilities Act of 1990, applicants who require accommodation in the job application process may contact Human Resources at (857)-282-7642.

Mass General Brigham Competency Framework

At Mass General Brigham, our competency framework defines what effective leadership “looks like” by specifying which behaviors are most critical for successful performance at each job level. The framework is comprised of ten competencies (half People-Focused, half Performance-Focused) and are defined by observable and measurable skills and behaviors that contribute to workplace effectiveness and career success. These competencies are used to evaluate performance, make hiring decisions, identify development needs, mobilize employees across our system, and establish a strong talent pipeline.

Seniority level

• Seniority level

  Entry level

Employment type

• Employment type

  Full-time

Job function

• Job function

  Health Care Provider

• Industries

  Hospitals and Health Care

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