Ophthalmic Assistant Certified

Mass General Brigham Health Plan, Inc.; Boston (MA); On-site; USD 40,000 - 70,000; Full time

Job summary

Join a passionate and welcoming community dedicated to advancing healthcare. As an Ophthalmic Assistant, you'll play a vital role in supporting patients and healthcare professionals in an outpatient clinic. Your responsibilities will include preparing patients for diagnostic testing, maintaining exam rooms, and ensuring a smooth workflow. This is an opportunity to make a meaningful impact in the lives of patients while working in a diverse and inclusive environment. If you are eager to contribute to revolutionary medical innovations, this role is perfect for you.

Qualifications

• High School Diploma required; no experience in lieu accepted.
• Certified Ophthalmic Assistant [COA] required.

Responsibilities

• Assist in processing patients and performing ophthalmic support services.
• Maintain exam rooms, equipment, and supplies for smooth operations.

Skills

Medical Terminology Knowledge

Patient/Customer Service Skills

Problem-Solving Skills

Instruction Comprehension

Education

High School Diploma or Equivalent

Tools

Microsoft Office Suite

Adobe Acrobat DC

Job description

Ophthalmic Assistant Certified page is loaded

Ophthalmic Assistant Certified

Apply remote type: Onsite

Locations: Boston-MA

Time type: Full time

Posted on: Posted 4 Days Ago

Job Requisition ID: RQ4008259

Site: Massachusetts Eye and Ear Associates, Inc.

At Mass General Brigham, we know it takes a surprising range of talented professionals to advance our mission—from doctors, nurses, business people and tech experts, to dedicated researchers and systems analysts. As a not-for-profit organization, Mass General Brigham is committed to supporting patient care, research, teaching, and service to the community. We place great value on being a diverse, equitable and inclusive organization as we aim to reflect the diversity of the patients we serve.

At Mass General Brigham, we believe a diverse set of backgrounds and lived experiences makes us stronger by challenging our assumptions with new perspectives that can drive revolutionary discoveries in medical innovations in research and patient care. Therefore, we invite and welcome applicants from traditionally underrepresented groups in healthcare — people of color, people with disabilities, LGBTQ community, and/or gender expansive, first and second-generation immigrants, veterans, and people from different socioeconomic backgrounds – to apply.

Job Summary

Under the direct supervision of the Director of Clinical Operations, Clinical Manager and Service lead technicians, assists in the processing of patients by performing ophthalmic technical support services, maintaining exam rooms, equipment, and supplies.

Responsible for conducting technical and administrative patient support activities that assist the professional staff (Ophthalmologist, Orthoptist, Residents, etc.) in administering the healthcare and support needed for patients and families in the outpatient ophthalmic clinic.

Essential Functions

1. Prepares patients for diagnostic testing.
2. Records patient history and chief eye complaint.
3. Maintains a smooth flow of patients to the physician, altering test sequence as required.
4. Performs color vision testing and glare/brightness testing.
5. Implements infection control policies and procedures.
6. Records and updates current eye medications and eye history/medical history in the patient’s health record.
7. Serves and protects the healthcare community by adhering to professional standards, policies and procedures, federal, state, and local requirements, and JCAHO standards.

Qualifications

Education

• High School Diploma or Equivalent required

Can this role accept experience in lieu of a degree?

• No

Licenses and Credentials

• Certified Ophthalmic Assistant [COA] - Joint Commission on Allied Health Personnel in Ophthalmology required

Experience

• Experience in a supervised setting as an ophthalmic assistant 0-1 year preferred

Knowledge, Skills and Abilities

• Knowledge of medical terminology.
• Strong patient/customer service skills.
• Ability to receive and comprehend instructions verbally and/or in writing.
• Adjusting actions in relation to others' actions.
• Ability to maintain motivation to achieve goals while dealing with challenges.
• Excellent problem-solving skills.
• Proficient in Microsoft Office Suite and Adobe Acrobat DC.

Physical Requirements

• Standing Frequently (34-66%)
• Walking Frequently (34-66%)
• Sitting Occasionally (3-33%)
• Lifting Frequently (34-66%) 35lbs+ (w/assisted device)
• Carrying Frequently (34-66%) 20lbs - 35lbs
• Pushing Occasionally (3-33%)
• Pulling Occasionally (3-33%)
• Climbing Rarely (Less than 2%)
• Balancing Frequently (34-66%)
• Stooping Occasionally (3-33%)
• Kneeling Occasionally (3-33%)
• Crouching Occasionally (3-33%)
• Crawling Rarely (Less than 2%)
• Reaching Frequently (34-66%)
• Gross Manipulation (Handling) Frequently (34-66%)
• Fine Manipulation (Fingering) Frequently (34-66%)
• Feeling Constantly (67-100%)
• Foot Use Rarely (Less than 2%)
• Vision - Far Constantly (67-100%)
• Vision - Near Constantly (67-100%)
• Talking Constantly (67-100%)
• Hearing Constantly (67-100%)

Remote Type

Onsite

Work Location

243-245 Charles Street

Scheduled Weekly Hours

40

Employee Type

Regular

Work Shift

Day (United States of America)

EEO Statement:

Massachusetts Eye and Ear Associates, Inc. is an Affirmative Action Employer. By embracing diverse skills, perspectives and ideas, we choose to lead. All qualified applicants will receive consideration for employment without regard to race, color, religious creed, national origin, sex, age, gender identity, disability, sexual orientation, military service, genetic information, and/or other status protected under law. We will ensure that all individuals with a disability are provided a reasonable accommodation to participate in the job application or interview process, to perform essential job functions, and to receive other benefits and privileges of employment.

Mass General Brigham Competency Framework

At Mass General Brigham, our competency framework defines what effective leadership “looks like” by specifying which behaviors are most critical for successful performance at each job level. The framework is comprised of ten competencies (half People-Focused, half Performance-Focused) and are defined by observable and measurable skills and behaviors that contribute to workplace effectiveness and career success. These competencies are used to evaluate performance, make hiring decisions, identify development needs, mobilize employees across our system, and establish a strong talent pipeline.

Why work here?

Combat disease. Hold a hand. Help people. Impact the world.

Mass General Brigham is a passionate, welcoming community where minds meet caring hearts.

Come be a part of the world’s most powerful force in medicine, where every role is important in changing lives. Are you ready?

About Us?

Our history includes New England hospitals founded over 200 years ago, some of the first and most prestigious hospitals in the world.

Built on the legacy of two leading academic medical centers, we’re more than a system—we’re leaders in the practice of medicine. Mass General Brigham is committed to serving the community.

We are dedicated to enhancing patient care, teaching and research, and taking a leadership role as an integrated health care system.

We recognize that increasing value and continuously improving quality are essential to maintaining excellence.