Ophthalmic Assistant

Davita Inc.; Boston (MA); On-site; USD 30,000 - 40,000; Full time

Job summary

Davita Inc. is seeking a patient support coordinator for their ophthalmic clinic. The role involves assisting with patient care by modifying treatment plans, preparing patients for tests, and maintaining accurate medical records. A high school diploma and experience in healthcare are required for this position, which promises engagement with patients and healthcare professionals in a dynamic clinic environment.

Qualifications

• High school diploma is required.
• Preferred experience in an ophthalmic or health care setting (0-1 year).
• Knowledge of medical terminology is essential.

Responsibilities

• Modify patient treatment plans as indicated by their responses.
• Prepare patients for visual field tests.
• Record and update patient history in health records.

Skills

Patient/customer service skills

Knowledge of medical terminology

Problem solving skills

Ability to comprehend instructions

Education

High School Diploma or Equivalent

Tools

Microsoft Office Suite

Adobe Acrobat DC

Job description

Responsible for conducting technical and administrative patient support activities that assist the professional staff (Ophthalmologist, Orthoptist, Residents, etc.) in administering the healthcare and support needed for patients and families in the outpatient ophthalmic clinic.
Does this position require Patient Care? Yes
Essential Functions
-Modify patient treatment plans as indicated by patients' responses and conditions
-Prepares patients for visual field tests
-Recording patient history and chief eye complaint.
-Maintains a smooth flow of patients to the physician altering test sequence as required.
-Performs color vision testing and glare/brightness testing
-Implements infection control policies and procedures.
-Records and updates current eye medications and eye history/medical history in the patient's health record
-Serves and protects the healthcare community by adhering to professional standards, policies and procedures, federal, state, and local requirements, and JCAHO standards.

Education
High School Diploma or Equivalent required
Can this role accept experience in lieu of a degree?
No
Licenses and Credentials
Experience
experience in an ophthalmic or health care related setting 0-1 year preferred
Knowledge, Skills and Abilities
- Knowledge of medical terminology.
- Strong patient/customer service skills.
- Ability to receive and comprehend instructions verbally and/or in writing.
- Adjusting actions in relation to others' actions.
- Ability to maintain motivation to achieve goals while dealing with challenges.
- Excellent problem solving skills.
- Proficient in Microsoft Office Suite and Adobe Acrobat DC.

Physical Requirements

Standing Frequently (34-66%)

Walking Frequently (34-66%)

Sitting Occasionally (3-33%)

Lifting Frequently (34-66%) 35lbs+ (w/assisted device)

Carrying Frequently (34-66%) 20lbs - 35lbs

Pushing Occasionally (3-33%)

Pulling Occasionally (3-33%)

Climbing Rarely (Less than 2%)

Balancing Frequently (34-66%)

Stooping Occasionally (3-33%)

Kneeling Occasionally (3-33%)

Crouching Occasionally (3-33%)

Crawling Rarely (Less than 2%)

Reaching Frequently (34-66%)

Gross Manipulation (Handling) Frequently (34-66%)

Fine Manipulation (Fingering) Frequently (34-66%)

Feeling Constantly (67-100%)

Foot Use Rarely (Less than 2%)

Vision - Far Constantly (67-100%)

Vision - Near Constantly (67-100%)

Talking Constantly (67-100%)

Hearing Constantly (67-100%)

Massachusetts Eye and Ear Infirmary is an Equal Opportunity Employer. By embracing diverse skills, perspectives and ideas, we choose to lead. All qualified applicants will receive consideration for employment without regard to race, color, religious creed, national origin, sex, age, gender identity, disability, sexual orientation, military service, genetic information, and/or other status protected under law. We will ensure that all individuals with a disability are provided a reasonable accommodation to participate in the job application or interview process, to perform essential job functions, and to receive other benefits and privileges of employment.