Operator, Transmission, Electric Control Centre Operations

National Grid plc; Northboro (IA); On-site; USD 101,000 - 118,000; Full time

Job summary

National Grid is hiring an Operator for the Transmission Control Center in Northborough, MA. The role focuses on safe, secure, and efficient operation of the New England transmission system, with real-time analysis, switching, and outage coordination.

The candidate will need a bachelor’s degree in engineering, NERC certification (or by 2 years), and the ability to obtain clearance within 2 months, plus rotating shifts. Competitive salary and career opportunities included.

Qualifications

• Bachelor’s degree in Electrical Engineering or a related technical field preferred.
• NERC Reliability Certification, or the ability to obtain it within 2 years, is required.
• Must be on the Clearance and Control list, or able to obtain authorization within 2 months.
• Ability to work rotating shifts is required.

Responsibilities

• Operate New England transmission system safely and reliably.
• Provide real-time analysis, monitoring, and control for the transmission system.
• Coordinate planned, forced, and emergency outages.
• Follow ISO-NE and National Grid emergency procedures.
• Maintain the health and accuracy of the EMS system.
• Train and develop new System Operators to maintain a skilled team.
• Maintain NERC Reliability Coordinator certification.
• Represent the New England Control Center on ISO-NE and company committees.
• Maintain relationships with EMS staff, ISO-NE, field crews, and neighboring utilities.

Skills

Supervisory experience

Education

Bachelor’s degree in Electrical Engineering

Job description

Operator, Transmission, Electric Control Centre Operations

About us

National Grid is hiring an Operator for our Transmission Control Center in Northborough, MA.

Superpowered. Meaningful work. Human impact. A story we’re proud to tell. This is what matters to us at National Grid. In a world of complexity and unanswered questions, there is one thing we’re certain about: the power of our people.

Join us in our goal to deliver 100% fossil-free heat to our customers by 2050!

Every day we deliver safe and secure energy to homes, communities, and businesses. We are there when people need us the most. We connect people to the energy they need for the lives they live. The pace of change in society and our industry is accelerating and our expertise and track record puts us in an unparalleled position to shape the sustainable future of our industry.

To be successful we must anticipate the needs of our customers, reducing the cost of energy delivery today and pioneering the flexible energy systems of tomorrow. This requires us to deliver on our promises and always look for new opportunities to grow, both ourselves and our business.

Job Purpose

To operate the New England transmission system in a safe, secure, reliable, and efficient manner in accordance with all FERC, NERC, NPCC, ISO-NE, and National Grid requirements, standards, and procedures.

Key Accountabilities

• Accountable for the safe, secure, reliable, and efficient operation of National Grid’s New England Transmission system.
• Provide real-time analysis, monitoring, control and emergency response for the transmission system, including:

Switching and tagging activities associated with planned, forced, and emergency outages.

Coordinate planned, forced, and emergency outages with applicable entities.

System Restoration

Operate transmission system equipment within established ratings

Implementation of ISO-NE and National Grid Emergency procedures.

Monitor the health and accuracy of the EMS system.

• Communicate in a professional manner; ensuring adherence to 3-part communication procedures.
• Ensure compliance with all applicable FERC, NERC, NPCC, and ISO-NE standards.
• Train and develop new System Operators to maintain a highly skilled team.
• Support an error-free environment o The consequences of control room errors or omissions include personal injury, widespread outages, system-wide disturbances, and NERC fines of up to $1M per day.
• Represent the New England Control Center on ISO-NE and company level committees.
• Maintain close and effective working relationships with the EMS staff, ISO-NE, field work force, and distribution control rooms as well as with neighbouring utilities, and transmission customers.
• Maintain NERC Reliability Coordinator certification.
• Maintain Clearance and Control authorization.

Qualifications

• A Bachelor’s degree in Electrical Engineering, another engineering discipline, or a related technical field is preferred.
• Prior supervisory experience is preferred.
• NERC Reliability Certification, or the ability to obtain it within 2 years, is required.
• Must be on the Clearance and Control list, or able to obtain authorization within 2 months.
• Ability to work rotating shifts is required.

More Information

$101k - $118k a year

#LI-NF1

National Grid will not be providing visa sponsorship for this position now or in the future. You must have the ability to work without a need for current or future visa sponsorship.

National Grid utilizes an assessment that evaluates the job qualifications/characteristics using AI or statistically based scoring. For more information, please view NYC Local Law 144.

This position has a career path which provides for advancement opportunities within and across bands as you develop and evolve in the position; gaining experience, expertise and acquiring and applying technical skills. Candidates will be assessed and provided offers against the minimum qualifications of this role and their individual experience.

National Grid is committed to providing equal employment opportunities to all employees and applicants for employment regardless of protected class. We do not discriminate on the basis of race, color, religion, sex (including pregnancy, gender identity, and sexual orientation), national origin, age, disability, genetic information, or any other protected status in accordance with applicable federal, state, and local laws. National Grid maintains affirmative action programs for individuals with disabilities and protected veterans.

Our employment practices are designed to ensure that all individuals are treated fairly and with respect throughout the hiring process and during employment. National Grid complies with all applicable federal, state, and local anti-discrimination laws. We are dedicated to fostering a workplace that is free from unlawful discrimination and harassment, and we encourage a culture of respect for all.

National Grid operates in both the UK and US, with a broad portfolio of energy businesses dedicated to providing safe, reliable, and sustainable power.

From electricity and gas transmission to advancing clean energy and modernising grids, our work covers every aspect of the energy system.

Our energy flows through absolutely everything we do

Life here at National Grid is more than just our purpose or our values, it’s everything we put into everything we do. It’s our commitment to diversity and inclusion; how we help our employees learn and grow; and how we partner with and support the communities where we live and work. It’s all this, and so much more.

We leverage our collective strengths to do meaningful BIG work so that we can be at the heart of a fair and affordable energy future.

Your salary is reviewed each year against the market for your role, skills, knowledge and experience.

Incentive

Annual performance plan or bonus (depending on your role) rewards your contribution to our success each year.

Retirement

Generous pension plan with company contributions up to 12%.

Private medical insurance for self and family.