Control Center Operator

National Grid plc; Buffalo (NY); On-site; USD 122,000 - 150,000; Full time

Benefits offered by this job

Medical insurance

Dental insurance

Life insurance

401(k) plan

Vacation

Tuition assistance

Pension plan

Job summary

National Grid is hiring a System Operator in Buffalo, NY, to control and monitor electric substations and distribution facilities. The role involves load and voltage management, switching operations, and dispatching personnel, with a path to full qualification over 24 months.

Qualified candidates typically hold an Associate degree in Electrical Technology or a Bachelor's in Electrical Engineering, with 5 years of related experience and strong communication skills.

Qualifications

• Associates degree in Electrical Technology or bachelor’s in Electrical Engineering; power options preferred.
• Role typically requires a minimum of 5 years’ experience in related electric transmission and distribution facility operations.
• Knowledge of power system operations and equipment; strong problem-solving and communication skills.

Responsibilities

• Control, direct and monitor electric substations, networks and distribution facilities; adjust load, voltage and reactive power.
• Direct switching operations and routine testing; administer clearance and control rules.
• Monitor alarms, record readings and dispatch personnel as required.
• Respond to trouble calls and coordinate restoration procedures during disturbances.

Skills

Analytical skills

Problem solving

Verbal communication

Written communication

Windows & Excel proficiency

Education

Associate degree in Electrical Technology

Bachelor’s degree in Electrical Engineering

Tools

MS Windows (Word/Excel)

Job description

National Grid is hiring a System Operator for our Distribution Electric Control Center department in Buffalo, NY. In addition to a starting wage of $47.23 per hour (determined by qualifications), we offer excellent benefits including medical, dental, life insurance, 401(k) plan, vacation, tuition assistance and more. Every day we deliver safe and secure energy to homes, communities, and businesses. We are there when people need us the most. We connect people to the energy they need for the lives they live. The pace of change in society and our industry is accelerating and our expertise and track record puts us in an unparalleled position to shape the sustainable future of our industry. To be successful we must anticipate the needs of our customers, reducing the cost of energy delivery today and pioneering the flexible energy systems of tomorrow. This requires us to deliver on our promises and always look for new opportunities to grow, both ourselves and our business.

About the Position:

Under direct supervision to control, direct and monitor electric substations, sub-transmission networks, substations and distribution facilities within a Regional Control Center's jurisdiction including making load, voltage and reactive adjustments using state of the art equipment.

To perform such activities as:

• Direct switching operations and routine testing.
• Administer Company Clearance and Control rules and other equipment tests as directed.
• Control and direct restoration procedures for interruptions and disturbances, including dispatching of personnel.
• Monitor security and other alarms for stations and other Company facilities.
• Record readings, log information and compile and issue reports connected with the operation of the system.
• Receive and analyze trouble calls and dispatch personnel as required.
• Dispatch personnel involved with construction, maintenance and operations.

Job Qualifications:

• Associates degree in Electrical Technology or bachelor’s degree in Electrical Engineering (power options preferred) is desirable or HS Diploma with extensive experience in related electric transmission and distribution facility operations.
• Role typically requires a minimum of 5 years’ experience in related electric transmission and distribution facility operations. Control room experience is preferred.
• Knowledge of power system operations and equipment.
• Demonstrated analytical and problem-solving skills.
• Excellent verbal and written communication skills
• Must have an operating knowledge of personal computers including MS Windows Software including Word and Excel.
• Ability to work rotating shifts.

Employees hired into this role will auto progress to fully qualified over 24 months with salary up to 136k annually.

We hire the best and brightest. Our competitive rewards package includes a wide variety of benefits to support employees and family wellbeing. Please look here for more information on our benefits. National Grid | Home (ngbenefitslivebrighter.com)

• $98k- $120k yearly

National Grid will not be providing visa sponsorship for this position now or in the future. You must have the ability to work without a need for current or future visa sponsorship.

Many of the terms and conditions of employment for this position are defined by a collective bargaining agreement that the Company has with a local union. Newly hired employees are bound by the terms of the collective bargaining agreement as well as other agreements between the Company and the local union.

National Grid utilizes an assessment that evaluates the job qualifications/characteristics using AI or statistically based scoring. For more information, please view NYC Local Law 144.

National Grid is committed to providing equal employment opportunities to all employees and applicants for employment regardless of protected class. We do not discriminate on the basis of race, color, religion, sex (including pregnancy, gender identity, and sexual orientation), national origin, age, disability, genetic information, or any other protected status in accordance with applicable federal, state, and local laws. National Grid maintains affirmative action programs for individuals with disabilities and protected veterans.

Our employment practices are designed to ensure that all individuals are treated fairly and with respect throughout the hiring process and during employment. National Grid complies with all applicable federal, state, and local anti-discrimination laws. We are dedicated to fostering a workplace that is free from unlawful discrimination and harassment, and we encourage a culture of respect for all.

National Grid operates in both the UK and US, with a broad portfolio of energy businesses dedicated to providing safe, reliable, and sustainable power.

From electricity and gas transmission to advancing clean energy and modernising grids, our work covers every aspect of the energy system.

Our energy flows through absolutely everything we do

Life here at National Grid is more than just our purpose or our values, it’s everything we put into everything we do. It’s our commitment to diversity and inclusion; how we help our employees learn and grow; and how we partner with and support the communities where we live and work. It’s all this, and so much more.

We leverage our collective strengths to do meaningful BIG work so that we can be at the heart of a fair and affordable energy future.

Your salary is reviewed each year against the market for your role, skills, knowledge and experience.

Incentive

Annual performance plan or bonus (depending on your role) rewards your contribution to our success each year.

Retirement

Generous pension plan with company contributions up to 12%.

Private medical insurance for self and family.