Operator/Trainer

Valiant Integrated Services; McFarland Heights (LA); On-site; USD 55,000 - 75,000; Full time

Job summary

Valiant Integrated Services seeks an Operator/Trainer to join our team in a full-time exempt role supporting the JRTC Support Contract. The incumbent will operate and maintain HICON-related tasks, provide familiarization training for Mission Command applications, and troubleshoot issues to sustain operations.

Requirements include 1+ year experience as a Computer Operator/Trainer or Tier I Helpdesk, the ability to obtain SEC RET clearance, and a CompTIA Security+ certification.

Qualifications

• 1+ year experience as Computer Operator/Trainer or Tier I Helpdesk.
• Able to obtain SEC RET security clearance.
• Office environment with regular 8-hour shifts

Responsibilities

• Operate Mission Command workstations and provide familiarization training, mainly in Command Post of the Future applications.
• Diagnose and respond to machine stoppages and errors, performing resets or mechanical adjustments to maintain operations.
• Perform other duties as assigned by supervisor.

Skills

Operator/Trainer experience

Education

CompTIA Security+ Certification

Job description

Valiant is looking for an Operator/Trainer to join our team! This position is a full time Exempt (salary) position, supporting the Joint Readiness Training Center (JRTC)Support Contract. The Operator/Trainer will operate / maintain / sustain the HICON requirement.

ESSENTIAL DUTIES AND RESPONSIBILITIESS:

• Assists the customer by operating Mission Command workstations and providing familiarization training, primarily in Command Post of the Future computer applications.
• Diagnoses and acts on machine stoppage and error conditions not fully covered by existing procedures and guidelines (e.g., resetting switches and other controls or making mechanical adjustments to maintain or restore equipment operations).
• Other duties as assigned.

CLEARANCE REQUIREMENTS:

Must be able to obtain and maintain a SEC RET security clearance and meet other eligibility requirements for access to classified information.

CERTIFICATION REQUIREMENT:

CompTIA Security +

REQUIRED QUALIFICATIONS:

• 1+ year's past experience as a Computer Operator/trainer, Tier I Helpdesk, or related position.

WORKING CONDITIONS:

Position: Office environment, occasionally outdoors.

Work Week: Monday-Friday (may vary based on mission requirements)

Work Hours: 8 hour shift (may vary based on mission requirements)

Overtime: As Required

Travel: As Required

Valiant Integrated Services is an employer who hires in accordance with applicable state and federal law. All qualified applicants will receive consideration for employment in compliance with those laws.