Operator Specialist

Acxion; Odenton (MD); On-site; USD 42,000 - 65,000; Full time

Job summary

Acxion Foodservice, Inc. in Odenton, MD seeks an Operator Specialist to drive sales by presenting top food lines to customers and by accurately reporting activity in the CRM for business planning.

The role requires building relationships with large accounts, training distributor reps, participating in trade shows, and ensuring orders are completed through proactive follow-up. A valid driver’s license and mobility are required.

Qualifications

• Excellent communication and customer service skills.
• Ability to work independently with little supervision and multi-task.
• Willingness to drive long periods to accounts.
• Must maintain a current and valid driver’s license and auto insurance.

Responsibilities

• Drive company sales by marketing and presenting manufacturers’ product lines to customers.
• Achieve KPI targets using CRM to plan and report daily sales calls.
• Call on Large Leverage Operators (LLOs) to build relationships and provide solutions.
• Make weekly closures toward targets in the Objective Plan.
• Work with distributor reps to train on client products and promote KeyImpact lines.
• Attend trade shows to promote products and increase sales.
• Provide samples to distributor sales representatives and follow up on orders.

Skills

Excellent communication

Customer service

Time management

Negotiation

Independent work

Presentation skills

Education

College degree in business or related field

Tools

Microsoft Office

Job description

Job Description

Job Description

ABOUT THE ROLE

The Operator Specialist role involves selling top food lines to customers to drive business and commissions for company by completing timely reporting of activity in the “Game Changer” so it reflects accurate call reporting and results for CRM objective planning.

RESPONSIBILITIES

1. Drive company sales by aggressively marketing and presenting manufacturers’

product lines to our customers to increase sales for the company.

2. Achieve specific KPI’s assigned using CRM to plan and properly report daily sales calls

activities.

3. Call on assigned list of Large Leverage Operators (LLO’s) setting up sales presentations, building relationships and providing solutions to increase business with each customer.

4. Make weekly closures to the targets in their Objective Plan.

5. Work with distributor sales representatives on training them on our client’s products to ensure the sales of KeyImpact products and not a competitor’s products are being sold.

6. Build relationships with top LLO accounts and key decision makers.

7. Work trade shows to promote products to customers and increase sales.

8. Get sample products to distributor sales representatives.

9. Follow-up with accounts by either phone or email to make sure their orders are complete and to thank them for their business.

10. Track monthly objectives to make sure customer goals and objectives are being achieved.

11. Must maintain a current and valid driver’s license.

12. Perform additional duties as required.

SKILLS/QUALIFICATIONS

• Excellent communication skills, both verbal and written.
• Ability to work independently with little supervision, to prioritize/plan your schedule.
• Able to multi-task.
• Able to get along with others and provide superior customer service.
• Good decision and negotiating skills.
• Effective time-management skills.
• Maintain a high level of professionalism.
• Ability to prepare and take down equipment and presentation materials for food shows.
• Must be able to lift 30lbs.
• Able to drive vehicle for long periods of time to and from accounts.
• Able to maintain current and valid driver’s license and auto insurance in $250,000/$500,000/$100,000 increments.
• Prefer college degree in business or related field or equivalent experience.
• Culinary and/or operations experience preferred.
• Some prior knowledge of brokerage business a plus and overall business.
• Experience with Microsoft Office including Word, Excel, & Outlook.
• Product and Sales Training
• Frequent on the road driving; highly concentrated mental and visual alertness.
• A major portion of the day is spent talking either in-person or by telephone dealing with customer service issues.
• Ability to stand for long periods of time at food shows.
• Frequent up/down motion to perform duties.
• Some typing, calculating or otherwise working with fingers.
• Visual acuity.
• Ability to hear and receive detailed information.

PLEASE NOTE: Acxion Foodservice, Inc. reserves the right to change, modify or add to the duties and essential functions at any time.