Operator, Packaging (Day Shift)

Eli Lilly and Company; Concord (NC); On-site; USD 45,000 - 75,000; Full time

Job summary

Join a forward-thinking company dedicated to improving lives through innovative healthcare solutions. This role offers an exciting opportunity to lead operations on the manufacturing floor, ensuring safety, quality, and productivity in the production of life-changing medicines. As an Expert or Lead Operator, you will be pivotal in training new staff, troubleshooting processes, and collaborating with cross-functional teams. If you are passionate about making a difference and thrive in a dynamic environment, this position will allow you to showcase your leadership skills while contributing to a mission that truly matters. Embrace the challenge and be part of a team that prioritizes people and quality above all.

Qualifications

• High School Diploma or GED required.
• Strong communication skills and troubleshooting ability.
• Leadership experience preferred for senior roles.

Responsibilities

• Provide leadership on the manufacturing floor to ensure safety and quality.
• Train and educate team members on proper operational techniques.
• Coordinate daily activities to meet production schedules.

Skills

Leadership

Communication

Troubleshooting

Computer proficiency

Knowledge of CGMPs

Lean manufacturing principles

Education

High School Diploma or GED

Tools

Manufacturing Execution Systems

Electronic Batch Record

MS Office

Job description

At Lilly, we unite caring with discovery to make life better for people around the world. We are a global healthcare leader headquartered in Indianapolis, Indiana. Our employees around the world work to discover and bring life-changing medicines to those who need them, improve the understanding and management of disease, and give back to our communities through philanthropy and volunteerism. We give our best effort to our work, and we put people first. We’re looking for people who are determined to make life better for people around the world.

Responsibilities:

During the project phase, Operators (Entry to Lead roles) will support start-up activities required to bring the area into service. They will become the experts within their assigned area and educate their team in the proper operation of the facility. The Expert and Lead roles are expected to become the leaders for the equipment and process and will lead the training of new staff. After the project phase is complete, this role will be responsible for ensuring continuous supply of our medicines by running the process, troubleshooting, and collaborating cross-functionally, and holding all to our safety first / quality always mindset. Expert and Lead Operators will coordinate daily activities to meet capacity plans while developing their own and our team’s capabilities. This position will require travel domestically (3-6 month short-term assignments) to collaborate and learn from sites that produce our medicines currently.

Key Objectives/Deliverables:

• Provide leadership on the manufacturing floor ensuring a high level of safety, quality, and productivity to maintain a reliable supply of products to patients.
• Responsible for maintaining a safe work environment, exemplifying safe working practices, and being accountable for supporting HSE goals.
• Act as both administrator and technical leader for operations. Set a good example through demonstrated knowledge of procedures, compliance with quality systems, and teaching of proper techniques.
• Technical leader: Key resource for troubleshooting and functions as the primary point of contact for issue escalation on the shop floor.
• Responsible for administering technical training and ensuring all operators are trained to perform tasks.
• Operate the equipment and perform activities as required to meet production schedules.
• Assist in checking execution documentation (Electronic Batch Record, SAP, Cleaning Logs).
• Drive key departmental objectives including improving safety performance, reducing deviations, improving productivity, and training compliance.
• Support Site Leadership to build a diverse and capable site organization by delivering area operational procedures, quality processes, and controls.
• Key liaison between operations and support functions.

Basic Qualifications:

• High School Diploma or GED.
• Ability to effectively communicate (electronically, written, and verbal).
• Flexibility - the ability to troubleshoot and triage challenges.
• Computer proficiency (desktop software, MS Office).
• Must pass a vision exam and be free of color blindness.
• Must be equivalent to 20/20 correctable close vision acuity.

Additional Skills/Preferences:

• (Senior and Lead roles) Leadership and the ability to train/educate team members.
• Willingness to travel.
• Knowledge of current Good Manufacturing Practices (CGMPs).
• Previous experience working in operations/pharmaceutical industry.
• Previous experience with Manufacturing Execution Systems and electronic batch release.
• Knowledge of lean manufacturing principles.

Additional Information:

• Ability to wear safety equipment (glasses, shoes, gloves, etc).
• Will transition to 12-hour day shift in the future (6am to 6pm on 2-2-3 schedule).

This job description is intended to provide a general overview of the job requirements at the time it was prepared. The job requirements of any position may change over time and may include additional responsibilities not specifically described in the job description. For GMP purposes, the job description should be updated for significant changes. As always, you should consult with your supervisor regarding your actual job responsibilities and any related duties that may be required for the position.