Operations & Workforce Support Specialist

Commonwealth Of Virginia Dba Virginia Port A; Norfolk (VA); On-site; USD 46,000 - 57,000; Full time

Job summary

The Commonwealth Of Virginia dba Virginia Port Authority is seeking an Administrative/Operations Support professional in Norfolk, VA to coordinate labor assignments, maintain workforce records, and ensure attendance and labor agreement compliance. The role requires attention to detail, effective communication, and the ability to produce reports and correspondence, with a 24/7 port operation context.

Responsibilities include labor order administration, cost studies, asset maintenance,

Qualifications

• High School diploma or GED required.
• Valid driver’s license; Transportation Worker Identification Credential (TWIC) required.
• One year of relevant experience required.

Responsibilities

• Oversees labor order administration by rotating labor assignments across departments and maintaining accurate workforce, productivity, and operational records.
• Prepares cost studies of labor and equipment costs and conducts research on special projects as directed.
• Maintains filing systems and develops correspondence, reports, and procedures.
• Maintains and updates department assets such as training materials, forms, policies, procedures, safety manuals, and other documentation.
• Sends disciplinary letters to represented colleagues and prepares documentation for leadership.
• Monitors attendance and workplace conduct compliance for ILA-represented colleagues and administers corrective actions as needed.
• Responds to inquiries and provides back-up papers to ensure timely responses.
• Ensures compliance with security, safety, and environmental regulations; escalates issues to the Manager as needed.

Skills

Administrative support

Verbal & written communication

MS Office proficiency

Organizational skills

Problem-solving

Confidentiality

Multitasking

Education

High School diploma or GED

Tools

MS Office Suite

Job description

The Commonwealth Of Virginia dba Virginia Port Authority is seeking an Administrative/Operations Support professional in Norfolk, VA to coordinate labor assignments, maintain workforce records, and ensure attendance and labor agreement compliance. The role requires attention to detail, effective communication, and the ability to produce reports and correspondence, with a 24/7 port operation context.

Responsibilities include labor order administration, cost studies, asset maintenance,