Operations & Labor Coordination Specialist

The Port of Virginia; Portsmouth (VA); On-site; USD 42,000 - 54,000; Full time

Job summary

The Port of Virginia is seeking an administrative and operational support specialist to coordinate labor assignments, maintain workforce records, and ensure compliance with attendance and labor agreements to keep terminal operations running smoothly.

The role requires a high school diploma or GED, a valid driver's license and TWIC, at least one year of relevant experience, and strong Microsoft Office skills for reports and documentation.

Qualifications

• High school diploma or GED required.
• Valid driver’s license; Transportation Worker Identification Credential (TWIC) required.
• One year of relevant experience required.

Responsibilities

• Oversees labor order administration by rotating labor assignments and maintaining accurate workforce, productivity, and operational records.
• Prepares cost studies of labor and equipment costs and conducts research on special projects as directed.
• Maintains filing systems and develops correspondence, reports, and procedures.
• Maintains and updates department assets such as training materials, forms, policies, procedures, safety manuals, and other documentation.
• Sends disciplinary letters to represented colleagues and prepares documentation for leadership.
• Administers attendance and workplace conduct compliance for ILA-represented colleagues and handles corrective actions as needed.
• Researches and provides back-up papers to Operations Staff and ensures timely responses to communications.
• Maintains suspense files on pending actions, meetings, and reports; replies to correspondence.
• Supports inquiries about statistical data and answers telephone inquiries; delivers messages for action.
• Ensures compliance with security, safety, and environmental regulations and policies; communicates issues to Manager.
• Prepares, maintains, and disseminates accurate documentation following organizational standards.
• Performs other duties as assigned.

Skills

Customer service

Proactive problem solving

Verbal communication

Microsoft Office

Confidentiality

Attention to detail

Organizational skills

Multitasking

Education

High school diploma or GED

Job description

The Port of Virginia is seeking an administrative and operational support specialist to coordinate labor assignments, maintain workforce records, and ensure compliance with attendance and labor agreements to keep terminal operations running smoothly.

The role requires a high school diploma or GED, a valid driver's license and TWIC, at least one year of relevant experience, and strong Microsoft Office skills for reports and documentation.