Operations Training Leader

Teleflex; Chelmsford (MA); On-site; USD 95,000 - 105,000; Full time

Benefits offered by this job

Medical, dental and vision insurance

401(k) with company match

Paid time off

Job summary

Teleflex is hiring an Operations Training Leader in Massachusetts to own the on-the-job training program and certify trainers. You will partner with Operations, Quality, Engineering, and HR to standardize training and ensure compliant, safe operation across the site.

The role requires a high school diploma or GED with a preferred Bachelor's degree and at least five years in manufacturing, operations, or quality. Strong coaching and communication skills are essential for success.

Qualifications

• Experience leading on-the-job training programs in manufacturing/quality environments.
• Ability to develop, certify, and mentor trainers.
• Knowledge of Training Within Industry (TWI) Job Instruction methods is preferred.
• Experience working with Quality Management Systems and regulatory requirements.
• Strong communication, coaching, and problem-solving skills.

Responsibilities

• Serve as site owner and SME for OJT training methods and deployment.
• Certify OJT trainers per TWI Job Instruction methods and Teleflex procedures.
• Develop, review, and maintain Job Instruction Breakdowns (JIBs) with clear steps and rationale.
• Coach trainers in effective delivery using TWI 4-Step Method.
• Collaborate with Operations, Quality, Engineering, and HR to align training standards with processes.

Skills

OJT training leadership

Train-the-Trainer

Quality systems knowledge

Cross-functional collaboration

Microsoft Office

Project management

Education

Bachelor’s degree or equivalent

High school diploma or GED

Tools

JIBs documentation

Job description

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As a global provider of medical technologies, Teleflex is driven by our purpose to improve the health and quality of people’s lives. Through our vision to become the most trusted partner in healthcare, we offer a diverse portfolio with solutions in the therapy areas of anesthesia, emergency medicine, interventional cardiology and radiology, surgical, vascular access, and urology. We believe that the potential of great people, purpose-driven innovation, and world-class products can shape the future direction of healthcare.

Teleflex is the home of Arrow™, Barrigel™, Deknatel™, LMA™, Pilling™, QuikClot™, Rüsch™, UroLift™ and Weck™ – trusted brands united by a common sense of purpose.

At Teleflex, we are empowering the future of healthcare. For more information, please visit teleflex.com.

Global Operations -

Global Operations is a complex and diverse organization within the company which is responsible for product fulfilment to all our customers from end to end. We pride ourselves on being totally Customer Centric in our unrelenting focus on Improving Quality, Service and Value as perceived by our customers. Our employees are dedicated to the Global Operations Enterprise Excellence journey. Join a dynamic, growing team that offers healthcare providers an array of medical technology solutions that make a difference in patients’ lives.

Position Summary

The Operations Training Leader serves as the site owner and subject matter expert for on-the-job (OJT) training, providing leadership and direction to ensure employees are trained in a timely, effective, and standardized manner to perform their jobs safely, correctly, and consistently. This role is responsible for developing and certifying OJT Trainers, establishing and maintaining training standards including Job Instruction Breakdowns (JIBs), and driving consistent application of Training Within Industry (TWI) Job Instruction methods. The Operations Training Leader provides cross-functional leadership in partnership with Operations, Quality, Engineering, and HR to establish, sustain, and continuously improve the site’s OJT training system. This role ensures training processes and standards are aligned with operational needs, the Quality Management System, applicable compliance requirements, and overall business objectives.

• Serve as the site owner and subject matter expert for OJT training methods, deployment, processes, and continuous improvement, serving as the primary ambassador for OJT training at the facility.
• Certify OJT trainers in accordance with Training Within Industry (TWI) Job Instruction methods and Teleflex standard certification procedures.
• Partner with OJT trainers to prepare for training delivery, including the development, review, and maintenance of Job Instruction Breakdowns (JIBs) that clearly define critical steps, key points, and reasons why.
• Coach and mentor OJT trainers in effective training delivery using the TWI Job Instruction 4-Step Method and other effective training techniques.
• Assist with the selection, qualification, and periodic assessment of OJT trainers to ensure ongoing effectiveness and consistency.
• Work with Site Operations, Quality, Engineering, and HR to plan, coordinate, and support OJT training and ensure training standards are aligned with applicable processes, documentation, and Quality Management System requirements.
• Collaborate with site HR and QA Training functions to manage, sustain, and continuously improve training processes, including applicable legal, compliance, and documentation requirements.
• Draft, review, and implement training materials and standards in alignment with local, operational, and Quality requirements.
• Monitor OJT progress and effectiveness, evaluate training outcomes, and implement structured problem-solving and continuous improvement initiatives to strengthen training effectiveness.
• Report on OJT performance, progress, and effectiveness to site, regional, and global stakeholders as appropriate.
• Lead project management and implementation activities related to OJT, Training Effectiveness, and continuous improvement initiatives.

Education / Experience Requirements

• High school diploma or GED required
• Bachelor’s degree preferred or equivalent work experience
• Five years of relevant experience in manufacturing, operations, or quality
• Working knowledge of quality systems, compliance, and training requirements in a regulated industry preferred
• Previous experience conducting or leading Train-the-Trainer programs preferred
• Knowledge of Training Within Industry (TWI) Job Instruction methods and Job Instruction Breakdowns (JIBs) preferred

Specialized Skills / Other Requirements

• Ability to work in manufacturing, warehouse, and controlled environments, including clean room environments
• Strong observation, assessment, coaching, and mentoring skills
• Excellent verbal, written, and presentation communication skills
• Strong interpersonal skills and ability to communicate effectively with a variety of personalities, backgrounds, and experience levels
• Ability to break down complex processes into clear, standardized instructions
• Ability to manage multiple priorities and projects and meet deadlines
• Self-motivated, collaborative, and adaptable with a continuous improvement mindset
• Proficient in Microsoft Office Suite, including Word, Excel, and PowerPoint

The pay range for this position at commencement of employment is expected to be between $95,000 - $105,000, however, base pay offered may vary depending on multiple individualized factors, including market location, job-related knowledge, skills, and experience. The total compensation package for this position will also include benefits such as medical, prescription drug, dental and vision insurance, flexible spending accounts, participation in 401(k) savings plan, and various paid time off benefits, such as PTO, short- and long-term disability and parental leave, dependent on the position offered. Details of participation in these benefit plans will be provided if an employee receives an offer of employment.

If hired, employee will be in an "at-will position" and the Company reserves the right to modify base salary (as well as any other discretionary payment or compensation program) at any time, including for reasons related to individual performance, Company or individual department/team performance, and market factors.

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At Teleflex, we follow a comprehensive hiring process. We do not accept unsolicited resumes from agency recruiters or 3rd party firms. We do not make unsolicited job offers. We do not ask for money or require equipment purchase up-front.

Teleflex Incorporated is an equal opportunity employer. Applicants will be considered without regard to age, race, religion, color, national origin, ancestry, sexual orientation, disability, nationality, sex, or veteran status. If you require accommodation to apply for a position, please contact us at: 877-880-8588 or [e-mail].