Operations Training Architect

Circle K; Hudson (NH); On-site; USD 95,000 - 120,000; Full time

Job summary

Circle K in Nashua, NH is seeking a Training Manager to develop and implement a robust training curriculum for operations staff. The role focuses on customer service, efficiency, and accountability while aligning with Circle K’s policies.

The position emphasizes collaboration with diverse teams and subject matter experts. The Training Manager will design and deliver programs for employees and customers, using a variety of instructional techniques, eLearning, and workshops.

Qualifications

• Bachelor's degree preferred.
• Ability to collaborate with multiple stakeholders at all levels.
• Experience designing curricula aligned to competencies.
• Retail operations experience preferred.

Responsibilities

• Develop and implement a robust training curriculum for operations staff.
• Deliver training programs to employees and customers using diverse methods.
• Collaborate with subject matter experts and curriculum designers to update programs.
• Educate operations personnel on effective training techniques and materials.
• Drive organizational change and support teams during initiatives.
• Maintain knowledge of company initiatives and brand requirements.

Skills

Stakeholder management

Curriculum design

Training delivery

Change management

Learning technologies

Education

Bachelor's degree

Job description

Circle K in Nashua, NH is seeking a Training Manager to develop and implement a robust training curriculum for operations staff. The role focuses on customer service, efficiency, and accountability while aligning with Circle K’s policies.

The position emphasizes collaboration with diverse teams and subject matter experts. The Training Manager will design and deliver programs for employees and customers, using a variety of instructional techniques, eLearning, and workshops.