Operations Trainer - Onsite Las Vegas, Growth & Impact

Teleperformance; Enterprise (NV); On-site; USD 42,000 - 62,000; Full time

Job summary

Teleperformance in Las Vegas, NV is seeking a trainer to coordinate new hire, progression and enhancement training across client projects, emphasizing confidentiality and security. The position requires at least 6 months of training experience, onsite work in Las Vegas, and the ability to cover shifts between 7 AM and 12 Midnight CST.

A college degree is preferred or equivalent work experience; a high school diploma or GED is required.

Qualifications

• Must have at least 6 months training experience.
• Must be able to work onsite in Las Vegas, NV.
• Must be flexible to work any 8 hours between 7AM-12 Midnight CST.
• College degree preferred or equivalent work experience required.
• High school diploma or GED required.

Responsibilities

• Coordinate new hire, progression and enhancement training.
• Train new and existing employees on client projects emphasizing customer confidentiality and security.
• Develop non-classroom communication and training materials.
• Assess individual participant and class performance.
• Participate in minor client interaction including curriculum feedback and client visits.
• Demonstrate the highest standards of ethical and professional conduct in dealing with new employees.
• Thrive as a team player in a fast paced, high energy, change oriented environment.
• Ensure all policies and procedures are adhered to including Security, HR, Operations, etc.
• Perform other related duties and assignments as required and assigned by supervisor or manager.

Skills

Process Excellence

Collaboration

Communication

Emotional Intelligence

Open-Mindedness

Critical Thinking

Solution Orientation

Entrepreneurship

AI Proficiency

Data Literacy

Education

College degree preferred

High school diploma or GED required

Job description

Teleperformance in Las Vegas, NV is seeking a trainer to coordinate new hire, progression and enhancement training across client projects, emphasizing confidentiality and security. The position requires at least 6 months of training experience, onsite work in Las Vegas, and the ability to cover shifts between 7 AM and 12 Midnight CST.

A college degree is preferred or equivalent work experience; a high school diploma or GED is required.