Operations Trainer

Dal-Tile Corp.; El Paso (TX); On-site; USD 42,000 - 64,000; Full time

Job summary

Dal-Tile Corp. is seeking a Production Trainer to support on-the-job training, coaching, and development of new hires and tenured employees on processes, SOPs, and new products.

The role focuses on the production floor, observing and evaluating workers, maintaining SOP binders, and creating and documenting new SOPs as needed. Strong communication, organization, and safety mindset are essential.

Qualifications

• 3+ years’ experience as a trainer or training facilitator, preferably in manufacturing.
• High school diploma or equivalent.
• Working knowledge of Microsoft Office.

Responsibilities

• Tailor training materials and guide trainees.
• Assess, coach, and train on operations and procedures.
• Collaborate with Team Leads, Supervisors, Management, and HR to identify training needs.
• Develop teaching aids and update SOP documentation.
• Lead OJT sessions, refresher trainings, and retraining as needed.
• Report progress of employees in training.
• Communicate clearly with management via email or verbal updates.
• Perform additional duties as assigned.

Skills

Oral & written communication

Record keeping

Active listening

Accuracy and measurement

English proficiency

Time management

Safety-minded

Education

High school diploma

Tools

Microsoft Office

Job description

Recruiting Profile

Dal-Tile is currently seeking an exceptional Production Trainer to join our TEAM! As the Production Trainer, we need someone who is ready to provide a variety of support such as creating training materials, coaching, and training new hires and tenured employees on general processes, SOPs, and new products.

Primary Objective

Primarily responsible for providing on job training (OJT) to new hires and tenured employees. Must be committed to learning and becoming a Subject Matter Expert (SME) on all operational and procedures within the organization. The trainer will dedicate a significant portion of their time to the production floor, where they will observe, coach, and evaluate employees. Additionally, the trainer will conduct new hire training and assess candidates on equipment to ensure proficiency. Responsibilities also include maintaining and updating the SOP binder for the entire operation, as well as creating and documenting new SOP’s as necessary.

Major Function and Scope:

• Tailors training materials and provides direction to trainees.
• Ability to assess, coach, train on various operational and procedural material.
• Works closely with Team Leads, Supervisors, Management, and HR to understand the individual training needs of each employee.
• Implements and develops teaching aids based on the needs of the workforce.
• Oversees and facilitates testing and evaluation procedures to be used for completion of training.
• Conducts training sessions covering specified areas such as new employee orientation. Will provide OJT training, refresher training, and retraining team members as needed.
• Reports on progress of employees under their direction during training periods.
• Provide and respond with clear communication to management team (e-mail, verbal, etc.).
• Perform other duties as assigned.

Experience and Knowledge Required:

• High school diploma or equivalent experience.
• 3+ years’ previous experience as a trainer, training facilitator or other relevant position, preferably in a manufacturing environment.
• Working knowledge of Microsoft Office.

Competencies:

• Good oral and written communications skills.
• Good record keeping skills.
• Good listening skills.
• Accurate measurement capability.
• Ability to understand and speak basic English.
• Flexibility to adapt to changing priorities and handle multiple tasks simultaneously.
• Ability to work in a safe and conscientious manner.

Other Pertinent Job Information

While performing the duties of this job, the associate is regularly required to stand, use hands, and reach with hands and arms. The associate is required to walk, stoop, kneel, crouch, or crawl. The associate may be required to sometimes sit, climb, or balance. The associate may lift and/or move up to 50 pounds. Specific vision abilities required by this position includes close vision, peripheral vision, and ability to adjust focus. While performing the duties of this job, the associate is regularly exposed to moving mechanical parts. The associate is occasionally exposed to fumes or airborne particles. The associate may be exposed to a wide range of temperatures. The noise level is usually loud. Reasonable accommodations may be made to enable individuals with disabilities to perform essential functions.