Operations & Technology Coordinator

Marion P. Thomas Charter School Inc.; Newark (NJ); On-site; USD 45,000 - 58,000; Full time

Job summary

An established educational institution seeks a dedicated Operations and Technology Coordinator to oversee the technology infrastructure that supports innovative learning. This role involves maintaining hardware and software systems, providing technical support, and delivering training to staff and students. The ideal candidate will have a strong background in computer technology, excellent troubleshooting skills, and a passion for enhancing educational experiences through technology. Join a mission-driven team committed to fostering equity and excellence in education, and make a significant impact in the community.

Benefits

Medical, dental, and vision insurance

Parental/Family leave

State pension plan participation

Professional growth and development opportunities

Bonus for achieving goals

Qualifications

• 5+ years experience in technology support and maintenance preferred.
• Expertise in hardware, networking, and troubleshooting is essential.
• Experience in educational technology and training staff is a plus.

Responsibilities

• Maintain and support technology infrastructure for the school district.
• Provide technical support and training to staff, teachers, and students.
• Collaborate with IT Director to enhance technology capabilities.

Skills

Computer hardware expertise

Operating systems knowledge

Networking skills

Security tools proficiency

Diagnostic and troubleshooting abilities

Interactive classroom technology understanding

Technical communication skills

Ability to manage multiple priorities

Education

Formal training in computer technology

5 years experience (preferred)

3 years experience in a school setting (advantageous)

Tools

Realtime student information system

GoGuardian classroom management software

Clever single sign-on solution

Job description

Operations and Technology Coordinator

MISSION:

The mission of Marion P. Thomas Charter School is to build culturally rich, transformative educational spaces that cultivate successful, lifelong innovators who use their passions, character, and intellect to better themselves, the greater Newark community, and the world beyond.

WHO YOU ARE:

The Operations and Technology Coordinator is responsible for maintaining and supporting the technology infrastructure and systems for the school district. This includes installation, configuration, maintenance, troubleshooting, and repair of hardware and software systems. The Technology Specialist also assists with technology planning and improvements.

Do you have what it takes?

1. Education and Experience: Formal training or relevant experience in computer technology and networked information systems. While a minimum of 5 years' experience is preferred, with at least 3 years in a school setting being advantageous, we also welcome applicants with a combination of relevant education and experience.
2. Skills and Knowledge:
   1. Expertise with computer hardware, operating systems, networking, and security tools
   2. Skilled at installing, configuring, integrating, and maintaining technology equipment
   3. Excellent diagnostic, troubleshooting, and problem-solving abilities
   4. Understanding of interactive classroom technology solutions and digital platforms
   5. Ability to lift/move equipment up to 50 lbs. and work from heights
   6. Ability to manage multiple priorities with strong attention to detail
   7. Ability to learn, evaluate, and apply new and emerging technologies
   8. Ability to translate technical details to the general audience clearly

THE ROLE:

1. Inventory Management: Track and document all technology equipment including computers, servers, networks, phones, peripherals, and A/V systems in the asset management system.
2. System Implementation & Maintenance: Install, configure, and maintain servers, desktops, Chromebooks, phones, switches, firewalls, wireless networks, copiers, and other critical systems district-wide.
3. Troubleshooting & Repair: Perform hardware/software repairs and replacements to restore optimal functionality.
4. Technical Support: Serve as an accessible help desk resource, providing prompt and clear technical guidance to staff, teachers, and students regarding technology utilization.
5. Documentation & Training: Deliver comprehensive training that builds staff's technical proficiency across core hardware, software, and platforms integral to instruction and operations, including developing and conducting engaging workshops, videos, and hands-on sessions covering setup, navigation, best practices, and troubleshooting for critical systems like the Realtime student information system, GoGuardian classroom management software, and Clever single sign-on solution.
6. Strategic Innovation: Collaborate closely with the IT Director to strategically identify opportunities that enhance the district's technology capabilities. Evaluate technologies and provide recommendations on system upgrades and improvements aligned with evolving instructional and operational needs. Support the IT Director in assisting with the implementation of proposed innovations to cultivate a future-focused technology environment.
7. Web & Event Support: Maintain district websites with current information. Support technology needs for school activities, programs, and events during or after school hours.
8. Data and Reporting: Produce monthly reports that analyze district-wide technology usage data, offering insights into school-based account activities e.g. Realtime Parent Portal and Student Portal usage.
9. Family Communications: Maintain consistent and clear communications with families regarding district policies, expectations, and recommended practices surrounding student Chromebook usage.
10. Other duties as assigned related to technology specialist and support.

Salary range: ($45,000 - $58,000) according to experience

Term of Employment: 12 months

Union: MPTEA / Unaffiliated

Are You Ready To Join The Village?

Here’s what you can expect:

1. The opportunity to join an experienced, diverse, and mission-driven team that is passionate about educational equity
2. Healthcare: Medical, dental, vision, STD, LTD, and Life Insurance policies
3. Family Focus: Parental/Family leave so you can care for your loved ones
4. Pension: Eligibility for participation in the state pension plan
5. Learning & Development: A culture that encourages and promotes professional growth and development
6. Bonus: We do our best work to succeed together. When goals are reached and if eligible, you'll be rewarded.

Next Steps: MPTCS is currently reviewing applications on a rolling basis. Due to the high volume of responses received not every applicant will be contacted. If you meet the qualifications, you will be contacted to move forward in the selection process.

Marion P. Thomas Charter School provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.