Operations Technician

Stahla Services - Restroom & Shower Trailers; Omaha (NE); On-site; USD 40,000 - 56,000; Full time

Benefits offered by this job

Health insurance stipend

Cell phone stipend

401k matching

PTO: 120 hours per year

Company Bonus Plan

Company Holidays

Weekend pay incentive

Counseling services

Job summary

Stahla Services - Restroom & Shower Trailers is hiring for a role focused on preparing, delivering, servicing, and setting up trailers while delivering a superior customer experience. You’ll join a team that supports growth and values your contributions.

The position involves training, driving large trucks with trailers, and traveling to locations nationwide to meet customer needs. Typical hours align with onsite operations, with some weekend work and a strong emphasis on safety and service.

Qualifications

• Ability to drive and back up large trucks with trailers attached.
• Willingness to safely lift and maneuver heavy trailer components.
• Commitment to delivering strong customer service and problem solving on site.
• Ability to navigate using mapping tools while traveling to locations nationwide.

Responsibilities

• Prepare trailers for delivery and ensure they meet quality standards.
• Deliver and set up trailers at customer locations per requirements.
• Provide excellent service and support to customers during visits.
• Clean, maintain, and prepare trailers for future use.

Skills

CDL license

Truck driving

Heavy lifting

Customer service

Problem solving

GPS navigation

Tools

Google Maps

Job description

Join Our Team!

Position Overview:

This role is an essential part of our team, focusing on the preparation, delivery, servicing, and setup of trailers, while ensuring a remarkable customer experience. As a new team member, you'll be immersed in a supportive environment that values your contribution and growth.

Key Responsibilities:

• Prepare trailers for delivery, ensuring they meet our quality standards.
• Deliver and set up trailers at various locations as per customer requirements.
• Provide excellent service and support to customers, enhancing their experience.
• Clean, maintain, and ensure the readiness of trailers for future use.

Training & Development:

From day one, you'll embark on a comprehensive on-the-job training program designed to equip you with the necessary skills and knowledge for your role. Over the first three weeks, you'll receive hands-on training in:

• Safe trailer handling and transportation.
• Effective customer interaction and service techniques.
• Maintenance, cleaning, and preparation of assets.

This structured training ensures you are fully prepared to take on your responsibilities and contribute effectively to our team.

Job Level Information:

• Training: Comprehensive on-the-job training provided
• Reports To: Shop Manager

Our Mission:

We are committed to making a positive impact on everyone we come in contact with. We believe that attention to detail is paramount in serving our guests and employees alike, embodying our mission to go above and beyond in every interaction.

Join us and be part of a team that values integrity, excellence, and a spirit of cooperation. Together, we can achieve great things!

Benefits:

• $200.00 health insurance stipend per month
• $100.00 cell phone stipend per month
• 401k matching
• PTO: 120 hours (15 days) per year
• Company Bonus Plan
• Company Holidays: New Year’s Day, Independence Day, Thanksgiving, Memorial Day, Labor Day, Black Friday, Christmas Eve Day, Christmas Day
• Weekend pay incentive
• Free third-party counseling services
• Note: This totals a $10,000-$15,000 Yearly Benefit Valuation based on usage.

Hours:

• Typically 8AM-4PM
• Some weekend work included

Qualifications and Ability to Learn:

• Ability to drive and back up large trucks (including a manual) with large trailers attached
• Ability to safely work on, and scale, flatbed truck beds
• Ability to think and problem solve quickly with the tools you have available
• Ability to navigate using Google Maps and make business calls on your phone
• Ability to lift 100 pounds
• Ability to obtain CDL: you must have one or less tickets in the previous three years and have no history of drug or alcohol abuse
• Must flexible schedule and enjoy driving and frequently traveling to new locations nationwide