Operations Technical Program Manager - Electronic Supply Chain, Project Kuiper

Amazon.com, Inc.; Redmond, Seattle, Washington (WA, WA, District of Columbia); On-site; USD 114,000 - 198,000; Full time

Job summary

Join a forward-thinking company as an Operations Technical Program Manager, driving innovation in satellite manufacturing. This dynamic role involves managing end-to-end production processes for Printed Circuit Board Assemblies, ensuring quality and timely delivery. Collaborate with cross-functional teams to identify supply chain risks and implement improvements, all while fostering an inclusive culture. With a focus on continuous improvement and technical excellence, this position offers the chance to make a significant impact in a rapidly evolving industry. If you thrive in a fast-paced environment and are passionate about technology and operations, this opportunity is perfect for you.

Benefits

Health Care Plans

Equity Options

Flexible Work Hours

Comprehensive Benefits

Professional Development Opportunities

Qualifications

• 3+ years in technical program management with a focus on operations.
• Experience in PCBA manufacturing processes and quality standards.

Responsibilities

• Manage contract manufacturers' production processes for PCBAs.
• Drive continuous improvement initiatives to optimize production efficiency.

Skills

Technical Program Management

Operations Management

Supply Chain Management

Data Analysis

Root Cause Analysis

Continuous Improvement

Cross-Functional Collaboration

Project Management

Education

Bachelor’s Degree in Engineering

Master’s Degree in Engineering

Tools

Statistical Process Control (SPC)

Lean Manufacturing Tools

Job description

Operations Technical Program Manager - Electronic Supply Chain, Project Kuiper

Job ID: 2903802 | Amazon Kuiper Manufacturing Enterprises LLC

Project Kuiper is Amazon’s low Earth orbit satellite broadband network. Its mission is to deliver fast, reliable internet to customers and communities around the world, and we’ve designed the system with the capacity, flexibility, and performance to serve a wide range of customers, from individual households to schools, hospitals, businesses, government agencies, and other organizations operating in locations without reliable connectivity.

Export Control Requirement: Due to applicable export control laws and regulations, candidates must be a U.S. citizen or national, U.S. permanent resident (i.e., current Green Card holder), or lawfully admitted into the U.S. as a refugee or granted asylum.

The Kuiper Electronic Supply Chain team is seeking an Operations Program Manager to drive technical manufacturing and supply chain operations for Printed Circuit Board Assemblies (PCBA) destined for our satellites. The successful candidate will manage contract manufacturers' end-to-end production processes while maintaining a focus on quality and delivery requirements.

Key job responsibilities:

1. Manage contract manufacturers' end-to-end production process for assigned PCBAs
2. Ensure on-time delivery to meet Kuiper production rate requirements
3. Drive production planning and execution aligned with cross-functional priorities
4. Measure, Control and Improve capacity, quality, manufacturing rate/processes, and delivery KPIs at contract manufacturers
5. Lead technical deep dives to resolve manufacturing blockers and constraints
6. Balance development and engineering needs to minimize production impacts
7. Implement continuous improvement initiatives to optimize production efficiency
8. Collaborate with cross-functional teams to identify and mitigate supply chain risks
9. Develop and maintain supplier performance metrics and reporting systems

A day in the life:
As an Operations Program Manager at Kuiper, you'll start your day reviewing upcoming deliveries, blockers and constraints, production metrics and WIP status across your assigned contract manufacturers. You'll participate in daily production meetings to address, update and escalate immediate issues and coordinate with cross-functional teams' path-to-green to resolve shipments. Throughout the day, you'll analyze production performance data to identify bottlenecks, conduct deep-dive investigations into constraints, and work with suppliers to implement process improvements to ensure production current and future rates and deliveries are met and sustainable.

You might spend time in technical reviews with engineering teams to evaluate new design requirements, impact analysis/trade-offs or travel to supplier sites for hands-on problem-solving and capacity planning. You'll regularly present performance updates to leadership, support Monthly and Quarterly Business Reviews (MBR’s and QBR’s), and collaborate with other program managers to optimize shared production resources. The role requires a balance of tactical execution and strategic thinking to ensure both daily delivery and long-term manufacturing capability needs are met.

About the team:
At Amazon, we embrace our differences and are committed to furthering our culture of inclusion. Our team has a broad mix of experience levels and Amazon tenures, and we're building an environment that celebrates knowledge sharing and mentorship. We operate with high standards and a strong sense of ownership, working backwards from our customers' needs to deliver innovative solutions in satellite manufacturing.

BASIC QUALIFICATIONS

- 3+ years of experience in technical program management, operations or supply chain roles
- 5+ years of experience working directly with engineering teams
- Experience managing programs and driving initiatives across cross-functional teams
- Technical understanding of PCBA manufacturing processes and materials, capacity assessments, and quality requirements
- Experience driving continuous improvement activities, and performing Root Cause Analysis (RCA) and Correction of Errors (COE).
- Demonstrated ability to use data and metrics to drive decisions, evaluate trade-offs and provide path-to-green options
- Ability to handle multiple competing priorities in a fast-paced environment
- Experience driving supplier development programs and manufacturing technology transfers
- Ability to travel domestically and internationally up to 50% as required

PREFERRED QUALIFICATIONS

- Bachelor’s Degree or higher in Electrical Engineering, Manufacturing Engineering, Industrial Engineering, Supply Chain Management or related field
- Direct experience managing high-complexity electronics contract manufacturers, preferably in aerospace or defense industries
- Demonstrated success in implementing advanced manufacturing processes and quality systems in regulated industries
- Deep expertise in space-grade electronics manufacturing, including familiarity with J-STD-001 Space Addendum, IPC-A-610 Space Addendum, and AS9100 requirements
- Six Sigma Green Belt or Black Belt certification with demonstrated application in electronics manufacturing optimization
- Proficiency in statistical process control (SPC) and design of experiments (DOE)
- Demonstrated experience in lean manufacturing principles and kaizen events

Amazon is committed to a diverse and inclusive workplace. Amazon is an equal opportunity employer and does not discriminate on the basis of race, national origin, gender, gender identity, sexual orientation, protected veteran status, disability, age, or other legally protected status.

Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit this link for more information. If the country/region you’re applying in isn’t listed, please contact your Recruiting Partner.

Our compensation reflects the cost of labor across several US geographic markets. The base pay for this position ranges from $114,500/year in our lowest geographic market up to $197,800/year in our highest geographic market. Pay is based on a number of factors including market location and may vary depending on job-related knowledge, skills, and experience. Amazon is a total compensation company. Dependent on the position offered, equity, sign-on payments, and other forms of compensation may be provided as part of a total compensation package, in addition to a full range of medical, financial, and/or other benefits. For more information, please visit this link. This position will remain posted until filled. Applicants should apply via our internal or external career site.