Operations Team Member | Operations and Care Center Services

Gateway Services Inc.; Northfield (VT); On-site; USD 28,000 - 32,000; Full time

Benefits offered by this job

Industry-Leading Benefits Package

Paid training

Career development

Job summary

Gateway Services Inc. in Northfield, VT is seeking an Operational Team Member to assist cremation operations, packaging remains, and creating memorial keepsakes.

This on-site, full-time role (Mon–Fri 8am–5:30pm) requires attention to detail, reliability and teamwork. No prior industry experience is needed; we provide paid training and an industry-leading benefits package to support your career.

Qualifications

• No prior industry experience is required; paid training provided.
• Must be able to work on-site in a physically active role.
• Able to follow safety procedures and quality checks.

Responsibilities

• Operate cremation equipment following established procedures.
• Process and package cremated remains with accuracy and care.
• Create memorial products such as paw prints and keepsakes.
• Perform quality checks to ensure every order is completed correctly.
• Maintain a clean, safe and organized work environment.
• Work with teammates to meet daily production goals.

Skills

Attention to detail

Team player

Reliable and punctual

Hands-on approach

Job description

Location: Final Gift Pet Memorial-Northfield, VT

Compensation: $20-$23 per hour (DOE)

Schedule: Full-Time; Mon-Fri 8am-5:30pm

Benefits: Industry-Leading Benefits Package

No previous industry experience is required, we'll provide all the training you need to succeed.

Do Meaningful Work Every Day

At Gateway Services, we help families through one of life's most difficult moments by providing compassionate pet aftercare services.

As an Operational Team Member, you'll help ensure every pet entrusted to our care is treated with dignity, respect and attention to detail. Working alongside a supportive team, you'll make a meaningful difference for veterinary partners and pet families every day.

No previous industry experience is required, we'll provide all the training you need to succeed.

Why Gateway?

At Gateway, you're not just joining another employer.

You're joining North America's leading pet aftercare provider, serving thousands of veterinary hospitals and pet families every day. We invest in our people through competitive pay, outstanding benefits, paid training, career development and supportive leadership.

Caring for pets and supporting grieving families can be emotionally demanding. Every Care Center Team Member has access to Gateway CarePath, our confidential emotional wellness and resilience program designed specifically for employees working in pet aftercare.

What You'll Do

• Operate cremation equipment following established procedures.
• Process and package cremated remains with accuracy and care.
• Create memorial products such as paw prints and keepsakes.
• Perform quality checks to ensure every order is completed correctly.
• Maintain a clean, safe and organized work environment.
• Work with teammates to meet daily production goals.

This position will be working at the facility while also cross-trained as a driver handling routes using a company vehicle when needed.

Is This You?

• You enjoy hands-on, physical work.
• You pay attention to detail.
• You're dependable and punctual.
• You work well as part of a team.
• You follow safety procedures.
• You're comfortable working around deceased pets.
• You take pride in doing quality work.
• On-site role within a Gateway Care Center.
• Active position involving standing, walking and lifting throughout the shift.

Ready to Build a Meaningful Career?

If you're looking for more than just another job and want to build a career with a company that values people, purpose and professionalism, we'd love to hear from you.

Gateway Services is an Equal Opportunity Employer. We celebrate diversity and are committed to creating an inclusive environment for all Team Members.

New employees joining Gateway Services will be required to successfully pass the E-Verify employment verification check. To learn more about E-Verify, including your rights and responsibilities, please visitwww.e-verify.gov