Operations Team Lead (Shipping - Nights)

Ingram Content Group; Chambersburg (Franklin County); On-site; USD 27,844 - 39,657; Full time

Benefits offered by this job

Generous benefits from day one

Tuition reimbursement program

401K match

Job summary

Ingram Content Group is seeking an Operations Team Lead in Chambersburg, PA, to manage warehouse operations efficiently. The role includes training associates and overseeing productivity and quality standards in a fast-paced environment.

Key responsibilities also include troubleshooting production system issues and planning work activities. Starting pay is competitive at $24.50 per hour, plus generous benefits including medical plans, vacation, and 401K match. Join us to help connect readers with content!

Qualifications

• Ability to train and develop associates.
• Experience with quality and productivity standards.
• Effective communication skills.

Responsibilities

• Train and develop hourly associates.
• Act as the contact for production systems issues.
• Provide leadership to associates.
• Ensure quality and productivity standards are met.
• Plan and coordinate work activities.
• Administer policy and payroll activities.

Skills

Experience with PC based applications

Warehouse operations experience

Physical stamina (walking, lifting, etc.)

Education

HS Diploma or equivalent

Job description

Ingram Content Group (ICG) is hiring for an Operations Team Lead to contribute to our Operations team in Chambersburg, PA. An Operations Team Lead supports all operational and administrative activities required to run a department of major warehouse activity.

Want to join a key team that helps the world read?

At Ingram, the Operations team serves a key role within the organization. We ensure that our distribution centers and warehouse facilities function at maximum efficiency. Safety is a core value in our distribution environment. We emphasize this through training, education and accident prevention programs. Process Improvement is another core value, and through innovations such as voice and Radio Frequency (RF) technologies, as well as feedback from our associates, we work toward constant improvement.

The world is reading, and it is our goal to connect as many people to the content they want in the simplest ways. If you want to be part of a customer‑centric team that strives for excellence, collaboration, innovation, we can’t wait to meet you!

Pay

Starting at $24.50, depending on experience

Schedules Available

• D shift - Wednesday, Thursday, Friday and every other Saturday 7pm to 7am

Required Qualifications

• HS Diploma or equivalent
• 1-year experience with PC based applications
• 1 year work experience in a warehouse operations environment
• 6 months' work experience which includes walking, standing, lifting/carrying, pushing/pulling, gripping/grasping, bending, squatting/kneeling, twisting/turning, climbing, crawling, reaching above shoulders, typing/keyboard.

Key Responsibilities

• Trains and develops hourly associates.
• Acts as the department contact for all production systems issues and questions.
• Provides direction and leadership to associates.
• Identifies, communicates, and ensures all quality and productivity standards are met within the department.
• Research issues, problems, or concerns and recommends solutions.
• Meets customer requests, deadlines, commitments, and quality standards in a timely manner.
• Plans and coordinates work activities, overseeing hourly associates to ensure efficient completion of tasks.
• Coordinates with other departments on workflow activities.
• Assist in administering policy and payroll activities.
• Operates powered equipment as needed.

Perks/Benefits

• A highly competitive compensation package with generous benefits beginning first day of employment for Medical/Prescription Drug plans, HSA, Vision, Dental and Health Care FSA.
  • 10 vacation days & 10 sick days accrued annually and 3 personal days
  • 401K match, Life and AD&D, Employee Assistant programs, Group Legal, & more
• Encouraged continued education with our tuition reimbursement program
• Financial and in‑kind opportunities to engage with non‑profits in your community
  • Company match program for United Way donations
  • Volunteer opportunities and in‑kind drives for non‑profits throughout the year
• Convenient location

The world is reading, and Ingram Content Group ("Ingram") connects people with content in all forms. Providing comprehensive services for publishers, retailers, libraries and educators, Ingram makes these services seamless and accessible through technology, innovation and creativity. With an expansive global network of offices and facilities, Ingram's services include digital and physical book distribution, print‑on‑demand, and digital learning. Ingram Content Group is a part of Ingram Industries Inc. and includes Ingram Book Group LLC, Ingram Publisher Services LLC, Lightning Source LLC, Ingram Library Services LLC, Tennessee Book Company LLC, Ingram Content Group UK Ltd. and Ingram Content Group Australia Pty Ltd.

All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, age, work related mental or physical disability, veteran status, sexual orientation, gender identity, or genetic information.

EOE-Race/Gender/Veterans/Disabled

We participate in EVerify.

• EEO Poster in English
• EEO Poster in Spanish