Operations Team Lead: Customer Experience & Growth

Country Supplier; Carson City (NV); On-site; USD 42,000 - 56,000; Full time

Job summary

Country Supplier in Carson City, NV is seeking an Assistant Manager to support daily operations, lead a small team, and ensure excellent customer service. The role offers growth opportunities and a collaborative work environment.

You will assist the Manager, monitor inventory, help with training and reporting, and contribute to a positive workplace. The ideal candidate has supervisory experience, strong communication, and the ability to thrive in a fast-paced setting.

Qualifications

• Proven experience in a supervisory or assistant management role.
• Strong leadership and interpersonal skills.
• Excellent communication and problem-solving abilities.
• Ability to work effectively in a fast-paced environment.
• Basic understanding of financial and operational metrics.
• Flexibility to work various shifts, including weekends and holidays.
• High school diploma or equivalent; additional education or certifications are a plus.
• Proficiency in MS Office and relevant management software.

Responsibilities

• Assist the Manager in coordinating daily business activities and operations.
• Supervise and motivate team members to achieve performance targets.
• Ensure high standards of customer service and satisfaction.
• Support in training, onboarding, and development of staff.
• Monitor inventory levels and manage stock replenishment.
• Assist in implementing company policies and procedures.
• Prepare reports on sales, performance, and operational metrics.
• Address customer concerns and resolve issues promptly.
• Contribute to creating a positive and productive work environment.

Skills

Supervisory experience

Leadership

Communication

Problem-solving

Fast-paced environment

MS Office

Weekend/holiday shifts

Education

High school diploma or equivalent

Tools

MS Office

Job description

Country Supplier in Carson City, NV is seeking an Assistant Manager to support daily operations, lead a small team, and ensure excellent customer service. The role offers growth opportunities and a collaborative work environment.

You will assist the Manager, monitor inventory, help with training and reporting, and contribute to a positive workplace. The ideal candidate has supervisory experience, strong communication, and the ability to thrive in a fast-paced setting.