Operations Systems Specialist 1

Memphis Light, Gas and Water Division; Memphis (TN); On-site; USD 76,000 - 95,000; Full time

Job summary

Memphis Light, Gas and Water Division is seeking an Operations Systems Specialist 1 to support the OMS/DMS in a 24/7 electric utility environment. Responsibilities include configuring, testing, troubleshooting and integrating OMS/DMS with other MLGW systems, while applying knowledge of operating systems and security practices.

The role requires a Bachelors degree in a related field and 0–2 years of experience in OMS/DMS or related IT areas.

Qualifications

• Bachelor's degree in Computer Science, Engineering, Information Systems, Business Administration with a concentration in Information Systems, Math with a concentration in Computer Science, or equivalent with at least 12 hours IT/IS courses.
• 0–2 years of experience in OMS/DMS/DA or related cyber security, networking, programming or system analysis, depending on departmental needs.

Responsibilities

• Provide entry-level support for OMS/DMS in a 24/7 electric utility operation.
• Specify, design, code, test, integrate and document software changes for OMS/DMS.
• Assist with interfacing OMS/DMS to other MLGW systems and provide user support.

Skills

OMS/DMS

Cyber security

Networking

Programming

System analysis

Windows & Linux

Education

Bachelors degree in CS/Engineering/IS

Tools

GIS mapping

Job description

Operations Systems Specialist 1 - (260000MG)DescriptionMLGW is an equal opportunity employer and does not discriminate because of race, color, religion, sex, sexual orientation, gender identity, age, national origin, genetic information, disability, protected veteran status, or any other status protected by law. No information obtained in this application is intended to be used for such discrimination.The Operations Systems Specialist 1 will apply entry-level outage management system principles in a 24/7 operation responsible for learning the management, design, specifications, installation, configuration, troubleshooting and support of the Outage Management System (OMS) and Distribution Management System (DMS) applications, hardware and operating systems for MLGW’s ElectricSystem. ESSENTIAL DUTIES: Provide entry-level support of the Outage Management System (OMS) and Distribution Management System (DMS) for electric utility services including analysis, coding, maintenance and troubleshooting. This may include any technologies and/or applications that interact with the OMS/DMS (e.g., AMI, ESRI). Specify, design, code, test,integrate and document software change requests and internal user requests for the OMS system applications which include problem solving, continuous improvement and standardization efforts for OMS related work processes. Utilize OMS system tools to supply the System Operators and internal users with customer information and data needed to perform their work functions which includes working with other areas to interface to other MLGW systems that are needed for internal/external customer support and information sharing. Apply technical knowledge to properly design, develop, implement and configure the OMS system and make recommendations to management as necessary.Develop an understanding of storm processes, crew management and how it relates to the outage management system. Support and configuration of the OMS/DMS system databases and GIS mapping application; front line desktop support of Windows and Linux workstation and operating systems, hardware and peripherals. Recommend, develop and implement special features, modifications, improvements and enhancements to OMS/DMS; develop knowledge and understanding of the NERC standards related to electric infrastructure and cyber security to provide support to System Operations and aid in process improvements for ensuring MLGW’s compliance. Assist with the tuning of the system and daily evaluations of the operating system(s) and hardware for the OMS/DMS system equipment and software in order to maintain system integrity, operational reliability and system reliability; backup and storage of OMS/DMS information and historical data; and test vendor software changes and releases to the OMS/DMS system. Perform other duties as directed.QualificationsLICENSES AND CERTIFICATIONSA valid driver's license from state of residence is required.EDUCATIONBachelors degree in Computer Science, Engineering, Information Systems, Business Administration with a concentration in Information Systems, Math with a concentration in Computer Science, or Bachelor's degree with a minimum of 12 hours college accredited Information Technology or Information Systems courses is required.EXPERIENCE0 to 2 years of experience in outage Management system (OMS), Distribution Management System (DMS) or Distribution Automation System (DA) or cyber security, networking, programming or system analysis skills depending on departmental need.ADDITIONAL INFORMATIONMust have an occupationally significant combination of: ability to apply job knowledge; initiative; analytical, problem solving and decision-making abilities.Knowledge of computer operating systems and database administration. Advanced knowledge of OMS/DMS/DA applications and theory, distributionengineering theory of advanced knowledge of engineering principles and practices related to electric, gas or water systems. Physical Demands: Requiressedentary work involving standing or walking for brief periods, exerting up to 10 pounds of force on a regular basis; and some dexterity in operating officeequipment. Works inside majority of the time under good conditions; occasionally makes field trips to electric facilities. Subject to eye fatigue and sitting for long periods of time.THIS LIST OF ESSENTIAL FUNCTIONS IS NOT EXHAUSTIVE AND MAY BE SUPPLEMENTED AS NECESSARY.Primary Location: USA-TN-MemphisWork Locations:OF01 Electric Sys Ops Facility2425 Covington Pike Memphis 38128-6935Job: EngineeringOrganization: 0560340 System Operations SupportJob Posting: Oct 26, 2026, 12:00:00 AMMinimum Salary: 75,816.00Midpoint Salary: 94,785.60