Operations Systems Engineer -ST

SwitchThink Solutions LLC; Phoenix (AZ); On-site; USD 60,000 - 85,000; Full time

Benefits offered by this job

Competitive pay

Career growth

Flexible scheduling

Credit union environment

Job summary

SwitchThink Solutions LLC is seeking an OPS Systems Engineer I to support Linux, AIX, and DB2 environments focused on the Keystone application. The role emphasizes system administration, learning in a fast-paced team, and collaborating with senior engineers on upgrades and automation initiatives to ensure operational reliability for our CUSO client base.

You will collaborate across operations and infrastructure teams, perform health checks, manage patches, and contribute to DR planning.

Qualifications

• The candidate will have a Bachelor's degree or equivalent and 3+ years of related experience.
• 1+ years' experience with system administration on Linux/AIX environments.
• Strong problem-solving and analytical abilities.
• Excellent communication and documentation skills.
• Ability to work in a collaborative team environment.
• 1+ years with DB2 upgrades, troubleshooting, and backups preferred.
• RHCE, IBM Certified Admin, AIX, DB2 certifications preferred.

Responsibilities

• Monitor Linux and AIX health checks and routine maintenance.
• Monitor DB2 databases for availability and performance.
• Assist in incident response and basic troubleshooting under supervision.
• Plan and execute OS/software patching and upgrades.
• Coordinate with senior engineers on security updates and post-upgrade verification.
• Document upgrade steps and procedures.
• Participate in disaster recovery testing and DR documentation.
• Develop automation scripts to improve daily processing reliability.

Skills

Linux administration

AIX administration

DB2 troubleshooting

Problem solving

Communication

Team collaboration

Education

Bachelor's degree in CS or equivalent

Tools

DB2

RHEL

AIX

Cloud platforms

Virtualization

Job description

SwitchThink Solutions is a fast-growing technology company supporting our parent organization, Desert Financial Credit Union, and more than 175 external credit unions nationwide. Our solutions are built on the Correlation Keystone Platform and complemented by managed services, cloud hosting, disaster recovery, business intelligence, and AI offerings.

Our clients trust us. We have maintained zero customer churn for eight years and consistently earn strong client advocacy, with an NPS of 84. Our employees are equally committed, bringing a collaborative, team-oriented mindset and a shared passion for excellence. Backed by the financial strength of Desert Financial Credit Union, we offer stability alongside meaningful growth opportunities.

Who We Are Looking For

The OPS Systems Engineer I supports the maintenance, performance, and reliability of our Linux, AIX, and DB2 environments, primarily focused on the Keystone application. They leverage foundational knowledge in system administration and a passion for learning in a collaborative, fast-paced environment. Collaborating with senior engineers they perform routine system tasks, troubleshoot issues, and assist in system upgrades and automation initiatives that ensure the operational integrity for our CUSO client base.

What you will do here:

System Monitoring & Maintenance

• Assist in performing regular health checks and routine maintenance of Linux and AIX systems.
• Help monitor DB2 databases to ensure availability and performance.
• Support incident response by helping identify root causes and working on basic troubleshooting under supervision.
• Learn and participate in the planning and execution of operating system and software patching/upgrades.
• Coordinate with senior engineers to apply security updates in line with organizational policies.
• Help document upgrade steps and post-upgrade verification procedures.

Disaster Recovery & Business Continuity

• Participate in disaster recovery (DR) tests to support business continuity plans.
• Maintain and update DR process documentation as directed by senior team members.

Automation & Documentation

• Leverage automation tools and scripts to develop and maintain efficiency and reliability of daily processing jobs and tasks
• Document systems configurations, troubleshooting steps, and standard operating procedures.
• Work closely with core operations, infrastructure engineers, and other technical teams to support system reliability.

What you will need:

• Bachelor's degree in Computer Science or related field OR E quivalent combination of education and experience required.
• 3+ years related work experience required.
• 1+ years' experience with system administration, maintenance, and upgrades for Linux/AIX environments required.
• Strong problem-solving and analytical abilities required.
• Excellent communication and documentation skills required.
• Ability to work collaboratively in a team environment required.
• 1+ years hands-on experience with DB2 database upgrades, troubleshooting, and backup strategies preferred.
• Proficiency in Linux (RHEL) and AIX administration tasks preferred.
• Expertise with DB2 database administration, tuning, and maintenance preferred.
• Expertise with cloud-based infrastructure and virtualization technologies preferred.
• Understanding of server security, networking, and storage management preferred.
• Familiarity with Keystone application and architecture and its dependencies preferred.
• RHCE, IBM Certified Administrator, AIX, DBE preferred.

What We Offer

• A collaborative, people-firstenvironment where yourexpertisedirectly shapes technology solutions that support credit unions and the communities they serve. AtSwitchThink,you’llwork alongside experienced, mission drivenprofessionals who value curiosity, thoughtful problem-solving, anddeliveringmeaningful outcomes for clients.
• Competitive compensation and comprehensive benefits, paired with strong opportunities for professional growth and long-termcareer development.
• Flexibility that supports real work lifebalance, including generous paid time off, paid holidays, and flexible scheduling.
• Exposure tomodern, enterprise scaletechnology solutions, including cloud platforms, business intelligence, andAI enabledservices within a regulated financial services environment.
• Ongoing investment in your development through training, certifications, continuous learning, and clearly defined career pathways—supported by the stability of our credit union foundation and the innovation of a growing technology organization.

We are proud to be an EEO/AA employer M/F/D/V. We maintain a drug-free workplace and perform pre-employment substance abuse testing.

Equal Opportunity Employer

This employer is required to notify all applicants of their rights pursuant to federal employment laws.
For further information, please review the Know Your Rights notice from the Department of Labor.