Operations Systems Administrator

CoVantage Credit Union; Town of Antigo, Neenah, De Pere (WI, WI, WI); On-site; USD 70,000 - 100,000; Full time

Benefits offered by this job

401k matching up to 200%

Annual bonus up to 4%

HSA contribution

Paid time off for community service

Job summary

CoVantage Credit Union is seeking an Operations Systems Administrator to maintain and optimize critical credit union systems, including batch automation, enterprise apps, and secure data transfers. You will partner with IT teams and vendors to implement upgrades and resolve complex issues in a reliable, secure operations environment.

The role emphasizes troubleshooting production issues, supporting service desk requests, and coordinating upgrades with minimal production impact.

Qualifications

• Bachelor's or Associate's degree in Information Technology, Computer Science, or related field; equivalent work experience may be considered in lieu of formal education
• 3–5 years of progressively responsible experience in IT operations, systems administration, or related technical support
• Experience supporting batch processing, job scheduling, and automation platforms, including OpCon or similar tools
• Proven experience administering and supporting enterprise applications in a production environment
• Experience managing secure file transfer (SFTP) processes and integrations with internal and external partners
• Demonstrated ability to troubleshoot and resolve production issues, system failures, and application-related incidents
• Experience providing Service Desk support and responding to technical incidents in a regulated or mission-critical environment

Responsibilities

• Administer and maintain batch automation processes, system integrations, and enterprise applications to ensure reliable daily operations
• Create, schedule, monitor, and maintain OpCon jobs and workflows to support timely daily, nightly, and recurring processing
• Provide prompt and effective support for Service Desk tickets and requests, serving as a key resource for operational systems and applications
• Troubleshoot and resolve production issues, job failures, and application errors to minimize disruptions and maintain system performance
• Manage secure file transfer (SFTP) connections and integrations, ensuring accurate and timely data exchange with internal and external partners
• Coordinate application upgrades, patches, and configuration changes, including testing and deployment activities to minimize production impact

Skills

IT operations

System administration

Problem-solving

Communication

Education

Bachelor's or Associate's degree in IT/CS

Tools

OpCon

SFTP

Job description

As an Operations Systems Administrator, you'll be the behind-the-scenes expert who keeps critical credit union systems running smoothly. From managing automated workflows and secure data transfers to supporting enterprise applications and troubleshooting production issues, you'll play a key role in keeping our operations efficient, reliable, and secure.

In this role, you'll partner with IT teams, business units, and vendors to implement upgrades, resolve complex system issues, and identify opportunities to improve automation and streamline processes. If you enjoy problem-solving, technology, and making a meaningful impact on daily operations, this is a great opportunity to put your skills to work in a collaborative and supportive environment.

A s a CoVantage team member, you’ll receive a 401k employer match of up to 200%, a bonus of annual salary up to 4%, a generous employer HSA contribution, and paid time off for community service.

Job Duties:

• Administer and maintain batch automation processes, system integrations, and enterprise applications to ensure reliable daily operations


• Create, schedule, monitor, and maintain OpCon jobs and workflows to support timely daily, nightly, and recurring processing


• Provide prompt and effective support for Service Desk tickets and requests, serving as a key resource for operational systems and applications


• Troubleshoot and resolve production issues, job failures, and application errors to minimize disruptions and maintain system performance


• Manage secure file transfer (SFTP) connections and integrations, ensuring accurate and timely data exchange with internal and external partners


• Coordinate application upgrades, patches, and configuration changes, including testing and deployment activities to minimize production impact

Qualifications:

• Bachelor's or Associate's degree in Information Technology, Computer Science, or a related field; equivalent work experience may be considered in lieu of formal education


• 3–5 years of progressively responsible experience in IT operations, systems administration, or a related technical support role


• Experience supporting batch processing, job scheduling, and automation platforms, including OpCon or similar tools


• Proven experience administering and supporting enterprise applications in a production environment


• Experience managing secure file transfer (SFTP) processes and integrations with internal and external partners


• Demonstrated ability to troubleshoot and resolve production issues, system failures, and application-related incidents


• Experience providing Service Desk support and responding to technical incidents in a regulated or mission-critical environment

Depending on qualifications and experience of applicants, CoVantage may elect to modify this position, including title and/or pay without reposting the opportunity.

Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities
This employer is required to notify all applicants of their rights pursuant to federal employment laws.For further information, please review the Know Your Rights notice from the Department of Labor.