Operations Support Watch Officer (Basic) - Sensors

Strategic Alliance Business Group (SABG); Colorado Springs (CO); On-site; USD 65,000 - 72,000; Full time

Job summary

SABG is seeking an Operations Support Watch Officer (Basic) for the Sensors division in Colorado Springs, CO. The role requires 24/7 monitoring and rapid reporting of incidents on the Missile Defense System, with rotating day/night shifts and a SECRET clearance.

Responsibilities include coordinating with ODIN, producing official reports, and briefing senior leadership. The position emphasizes teamwork, precise communication, and the ability to manage multiple tasks in a high-stakes environment.

Qualifications

• Associate degree and 3+ years’ experience analyzing and reporting operational activities.
• In absence of a degree, 2+ years of experience may be substituted (5 total years).
• Must be able to work rotating 7 days of 12-hour shifts (days and nights).
• Must be able to communicate effectively with team members and leadership.

Responsibilities

• Perform duties as a Sensors Watch officer in the MDA OSC.
• Monitor and report significant events for the Missile Defense System 24/7/365.
• Coordinate with ODIN and sensor managers for real-time actions and maintenance changes.
• Determine appropriate reporting documents (CIR, LOGREP, Status Reports) and notify leadership.
• Provide professional presentations to senior leaders.

Skills

Rotating shift

Operational monitoring

Reporting

Communication

Teamwork

Education

Associate degree or 5+ years experience

Tools

ODIN

THOR

WAM

LOGREPs

Job description

Brief Description

SABG is Hiring a Basic Sensors Watch Officer (SWO) to support the Sensors (MDA/TBS) Watch in Colorado Springs. We are seeking dedicated personnel for this unique position with a rotating shift schedule.

Must be willing to work a rotating shift schedule that includes 7 days of 12-hour shifts, alternating dayshift and nightshift.

JOB TITLE

Operations Support Watch Officer (Basic) - Sensors

CLEARANCE

Must have a SECRET security clearance

LOCATION

Colorado Springs, CO

ESSENTIAL DUTIES AND RESPONSIBILITIES

Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions of this position.

• Perform duties as a Sensors Watch officer in the MDA Operations Support Center (OSC).
• Responsible for 24/7, 365 monitoring and timely reporting of significant events and activities supporting development efforts and daily operations of the Missile Defense System (MDS).
• Use the Operational Data Integrated Node (ODIN) and direct coordination with Combatant Command sensor managers for real-time coordination and confirmation of scheduled and unscheduled asset maintenance actions and changes in MDS configuration.
• Determine the appropriate reporting document for various situations and forward reports to ensure MDA/TBS leadership is kept properly apprised of events: Critical Information Report (CIR), Logistics Report (LOGREP), Status Reports, and telephone notifications when necessary.
• Provide professional presentations to senior leaders.
• Execute hands-on control of daily events through participation in numerous telephonic coordination conferences to define scope of work, assess mission impacts and either recommend approval or provide justification to defer actions to the BMDS Watch Officer (BWO).
• Track maintenance and development activities using the Weekly Activity Message (WAM).
• Enter LOGREPs into Theater-Homeland Operational Reporting (THOR) to properly document any system outages as well as Warfighter System Availability studies. On occasion, the Watch Officer will also support data pulls from THOR to help support system analysis.

SUPERVISION

This position has no supervisory responsibilities.

MINIMUM QUALIFICATIONS

Capable of providing support for Programmatic and Communication techniques and processes to support stakeholder requirements. Has specialized relevant knowledge, works as a member of team, and assists with solving complex problems.

Must be willing to work a rotating shift schedule that includes 7 days of 12-hour shifts, alternating dayshift and nightshift.

Education And Experience

• Associate’s degree and 3+ years’ of experience analyzing and reporting operational activities, to include:
  • Collecting, analyzing, and reporting operational readiness data and impacts
  • Collecting and disseminating critical incidents and significant events
  • Understanding and communicating asset management and configuration management impacts on a major weapon system
  • Assessing information and making critical decisions
• In absence of a degree, 2+ years of experience may be substituted (5 total years)
• Must be able work independently, analyze written and oral instructions regarding planned and unscheduled maintenance events and assess impacts of these events on BMDS mission readiness
• Must be a self-starter, detail oriented, able to support multiple projects, possess excellent communication skills, work well within a team, interact with multiple levels of management, and be able to manage customer and contractor relationships

Computer Skills

• Skilled in operating a personal computer and standard office equipment
• Proficiency with basic Microsoft Office Software (Word, Excel, PowerPoint, etc.)

COMPETENCIES

• Problem Solving - Identifies and resolves problems in a timely manner; gathers and analyzes information skillfully; develops alternative solutions; works well in group problem solving situations; and uses reason even when dealing with emotional topics
• Written Communication - Writes clearly and informatively; edits work for spelling and grammar; varies writing style to meet needs; presents numerical data effectively; and able to read and interpret written information
• Diversity - Demonstrates knowledge of EEO policy; shows respect and sensitivity for cultural differences; and promotes a harassment-free environment
• Ethics - Treats people with respect; keeps commitments; Inspires the trust of others; works with integrity and ethically; and upholds organizational values
• Planning/Organizing - Prioritize and plans work activities; uses time efficiently; plans for additional resources; sets goals and objectives; organizes or schedules other people and their tasks, if needed; and develops realistic action plans
• Professionalism - Approaches others in a tactful manner; reacts well under pressure; treats others with respect and consideration regardless of their status or position; accepts responsibility for own actions; follows through on commitments

LANGUAGE SKILLS

Ability to read, analyzes, and interprets governmental regulations. Ability to write reports, business correspondence, and/or procedure manuals. Ability to effectively present information and respond to questions from groups of managers, clients, customers, and the general public.

MATHEMATICAL SKILLS

Ability to apply concepts such as fractions, percentages, ratios, and proportions to practical situations.

REASONING ABILITY

Ability to define problems, collect data, establish facts, and draw valid conclusions. Ability to question activities and issues in all functional areas and make sound business decisions based on that data.

PHYSICAL DEMANDS

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

While performing the duties of this job, the employee is regularly required to sit, talk, and hear. The employee is regularly required to write and type on a computer. The employee is frequently required to walk; use hands to finger, handle, or feel and reach with hands and arms. The employee is occasionally required to stand; climb, or balance and stoop, kneel, crouch, or crawl. Specific vision abilities required by this job include close vision.

WORK ENVIRONMENT

The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodation may be made to enable individuals with disabilities to perform the essential functions. Job duties are performed in a manufacturing/office environment utilizing standard office equipment such as a computer, photocopier, and telephone. The noise level in the work environment is usually low to moderate.

Watch Officers work a rotating shift schedule which includes 7 days of 12 hour shifts alternating dayshift and nightshift.

FOR OUR SERVICE MEMBERS AND VETERANS

SABG values the service Veterans and their family members have given to our country and we support the hiring of returning Service Members and military spouses. If you are a Veteran or wounded warrior and would like assistance with the employment process at SABG, please contact our Recruiting team at [e-mail].

FOR PERSONS WITH DISABILITIES

If you are a person with a disability or a disabled Veteran and are applying for a job with SABG, we would like to ensure your application process goes as smoothly as possible. If because of a medical condition or disability, you need a reasonable accommodation for any part of the employment process please contract our Recruiting team at [e-mail] and let us know the nature of your request and your contact information.

SALARY RANGE

$65,000 - $72,000

Compensation at SABG is determined based on factors such as the role’s requirements, education, certifications, skills, experience, geographic location, and market conditions. Final compensation is based on the specific qualifications and circumstances of each candidate.

SABG is an Equal Opportunity/Affirmative Action Employer Minorities/Women/Veterans/Disabled