Operations Support Specialist (Operations Support Specialist 1/2)

Los Alamos National Security LLC; Los Alamos (NM); On-site; USD 61,000 - 115,000; Full time

Benefits offered by this job

Medical insurance

Dental & vision insurance

Life & disability insurance

Parental leave

401(k) plan

Tuition assistance

Flexible schedule

PTO & holidays

Onsite gyms

Relocation assistance

Job summary

Los Alamos National Laboratory (LANL) is seeking an Operations Support Specialist at either level 1 or level 2 to support plutonium tooling design operations and related workflows.

The role involves coordinating with multiple teams to ensure efficient, accurate delivery of outputs, maintaining documentation, and supporting administrative tasks within a high-security laboratory environment. A Q clearance is required for the position.

Qualifications

• Entry-level knowledge of operation scope, processes and requirements for the role.
• Excellent written and verbal communication and listening skills.
• Basic knowledge of Laboratory policies and requirements.
• Ability to follow and inform improvements in procedures and processes.
• Ability to work with team-members, other organizations, and customers to solve problems.
• Knowledge of Laboratory policies, DOE orders, and regulations.
• May require Q clearance.

Responsibilities

• Provides direct support of operations and workflows related to plutonium tooling design.
• Maintains documentation, records, budgeting and inventory tracking.
• Coordinates with team-members and supervisors to meet deliverables and priorities.
• Assists in planning to manage processes, scope, quality and risk.
• Assists with administrative tasks including procurements, SharePoint, and office support.
• Provides issues management support for moderately complex scope.

Skills

Written communication

Verbal communication

Team collaboration

Problem solving

Document management

Financial systems knowledge

Q clearance

Education

Associate degree

Job description

What You Will Do

This position will be filled at either the Operations Support Specialist 1 or Operations Support Specialist 2 level, depending on the skills of the selected candidate. Additional job responsibilities (outlined below) will be assigned if the candidate is hired at the higher level.

Located in northern New Mexico, Los Alamos National Laboratory (LANL) is the nation's premier plutonium center of excellence. At LANL, we lead in ensuring the safety and reliability of the U.S. nuclear stockpile while advancing research across a spectrum of scientific disciplines, including national security, space exploration, geophysics, renewable energy, supercomputing, medicine, and nanotechnology. Our advanced nuclear facility emphasizes precision machining and adherence to standards in a high-tech manufacturing environment.

The Pit Technologies (PT) Division, part of the Associate Laboratory Directorate for Weapons Production (ALDWP), is instrumental in delivering top-quality plutonium pit-related products and services. This division focuses on maintaining and enhancing the performance of nuclear components while following rigorous compliance and safety protocols. As a member of the PT-8 Plutonium Tooling group within the PT Division, you will report directly to the First Line Manager (FLM) for the Tooling Design team.

Operations Support Specialist 1 ($60,500 - $93,600)

• Provides direct support of operations and workflows related to plutonium tooling design.
• Ensures that processes and workflows are followed through to completion with efficiency, accuracy, and with high quality, while understanding and maintaining priorities.
• Follows established procedures, maintains documentation such as record-keeping, budget and cost-tracking, inventory-tracking; develops documentation when necessary.
• Communicates and coordinates with team-members, supervisors, and other involved organizations to ensure that the deliverable will be efficiently met, obstacles are anticipated, and priorities are clearly understood.
• Assists with the development of detailed plans to manage processes, scope, quality, efficiency, risk to deliverables, communications, and professional responsibility.
• Performs various administrative tasks such as procurements, SharePoint system management, configuration system management, and office and personnel support.
• Assists with and coordinates the review and revision of procedures, scope, and process development and improvement. Provides issues management support for issues of moderately complex scope, including the compilation, review, and assessment of data and the development of management assessments and/or recommendations.
• Provides customer service to internal customers and may provide customer service to external customers.
• Provides resolutions to an assortment of problems of moderately complex scope where analysis of situations or data requires a review of a variety of factors. Contributes to the fulfillment of projects and organizational objectives.

Operations Support Specialist 2 ($72,800 - $115,400)

• Provides issues management support for a diverse range of complex issues where analysis of data requires evaluation of identifiable factors, including the compilation, review, and assessment of data and the development of management assessments and/or recommendations.
• Resolves a wide range of issues in creative ways.
• Works under limited direction; receives general instructions on new assignments. Work is evaluated upon completion to ensure objectives have been met.

What You Need

Minimum Job Requirements

Operations Support Specialist 1 (Skills Necessary to do the job)

• Entry-level knowledge of the scope, processes, methodologies and requirements for the particular operation, physical and cyber security or process involved with this role.
• Excellent written and verbal communication and listening skills.
• Entry-level knowledge of Laboratory policies and requirements related to the assigned work.
• Ability to follow and inform improvements in procedures, policies, and processes
• Ability to work with team-members, other organizations, and customers and to solve problems. Ability to review, understand, and execute an end-to-end work processes.
• Ability work closely with team-members and members of other organizations to define expectations and mutual responsibilities.
• Basic knowledge of Laboratory financial system and processes.
• Knowledge of Laboratory policies and procedures. Basic knowledge of requirements drivers such as DOE orders, and federal regulations.
• Knowledge of Laboratory business and operations systems and standard software applications.
• May require Q clearance

Operations Support Specialist 2

• Ability to model, evaluate, and improve business processes and workflows.
• Ability to conceptualize and communicate major elements of operations and operational quality assurance to both technical and non-technical personnel.

Desired Qualifications

• Demonstrated knowledge of Lab procedures, standards, and guides.
• Experience in schedule development and maintenance
• Experience with manufacturing operations
• Experience in customer support

Education/Experience at lower-level Operations Support Specialist 1

Position requires an Associates Degree in a relevant field and two years of relevant experience or , an equivalent combination of education and experience directly related to the occupation.

Education/Experience at higher level Operations Support Specialist 2

Position requires a Associate's Degree in a relevant field from an accredited institution and 4 years of directly related experience; or, an equivalent combination of education and experience directly related to the occupation.

Work Environment

Work Location

The work location for this position is onsite and located in Los Alamos, NM. All work locations are at the discretion of management.

Position commitment

Regular appointment employees are required to serve a period of continuous service in their current position in order to be eligible to apply for posted jobs throughout the Laboratory. If an employee has not served the time required, they may only apply for Laboratory jobs with the documented approval of their Division Leader. The position commitment for this position is 1 year.

Where You Will Work

Located in beautiful northern New Mexico, Los Alamos National Laboratory (LANL) is a multidisciplinary research institution engaged in strategic science on behalf of national security. Our generous benefits package includes:

• PPO or High Deductible medical insurance with the same large nationwide network
• Dental and vision insurance
• Free basic life and disability insurance
• Paid childbirth and parental leave
• Award-winning 401(k) (6% matching plus 3.5% annually)
• Learning opportunities and tuition assistance
• Flexible schedules and time off (PTO and holidays)
• Onsite gyms and wellness programs
• Extensive relocation packages (outside a 50 mile radius)

Additional Details

Directive 206.2 - Employment with Triad requires a favorable decision by NNSA indicating employee is suitable under NNSA Supplemental Directive 206.2

Please note that this requirement applies only to citizens of the United States. Foreign nationals are subject to a similar requirement under DOE Order 142.3A.

Clearance: Q

Position will be cleared to this level. Selected applicants will be subject to a background investigation conducted by or on behalf of the Federal Government, and must meet eligibility requirements* for access to classified matter. This position requires a Q clearance, and obtaining such clearance requires US Citizenship except in extremely rare circumstances. Dependent upon the position, additional authorization to access classified information may be required, which may or may not be available to dual citizens. Receipt of a Q clearance and additional access authorization ultimately is a decision of the Federal Government and not of Triad.

*Eligibility requirements:

To obtain a clearance, an individual must be at least 18 years of age; U.S. citizenship is required except in very limited circumstances. See DOE Order 472.2 for additional information.

New-Employment Drug Test:

The Laboratory requires successful applicants to complete a new-employment drug test and maintains a substance abuse policy that includes random drug testing. Although New Mexico and other states have legalized the use of marijuana, use and possession of marijuana remain illegal under federal law. A positive drug test for marijuana will result in termination of employment, even if the use was pre-offer.

Regular position:

Term status Laboratory employees applying for regular-status positions are converted to regular status.

Equal Opportunity:

Los Alamos National Laboratory is an equal opportunity employer. All employment practices are based on qualification and merit, without regard to protected categories such as race, color, national origin, ancestry, religion, age, sex, gender identity, sexual orientation, marital status or spousal affiliation, physical or mental disability, medical conditions, pregnancy, status as a protected veteran, genetic information, or citizenship within the limits imposed by federal, state, and local laws and regulations. The Laboratory is also committed to making our workplace accessible to individuals with disabilities and will provide reasonable accommodations, upon request, for individuals to participate in the application and hiring process. To request such an accommodation, please send an email to [e-mail] or call (505)-664-6947.

Tyler Daniel: [e-mail]

Alex Wroblewski: [e-mail]