Operations Support Specialist II – Knowledge Management

Threat Tec, LLC; Orlando (FL); On-site; USD 106,000 - 130,000; Full time

Job summary

Threat Tec, LLC is seeking an Operations Support Specialist to provide knowledge management and operations support to the U.S. Army Future Training Directorate (FTD), CAC-T, in Orlando, Florida. You will own the directorate's meeting, action-item and document-control workflows and help produce staff products that shape Army training modernization.

The role requires U.S. citizenship, active DoD SECRET clearance, and a bachelor’s degree with 13+ years of relevant experience, plus strong writing

Qualifications

• U.S. citizenship.
• Active DoD SECRET clearance (must be active at start).
• Bachelor's degree in a related field.
• 13+ years of relevant experience; equivalent combinations of education and experience will be considered.
• Experience supporting Army or joint staff operations, knowledge management or documentation.
• Strong writing and editing skills for senior-leader products.
• Advanced proficiency with Microsoft 365, especially SharePoint and Teams.

Responsibilities

• Develop, coordinate and synchronize people, technology and processes into a collaborative information environment that supports Mission Command for the FTD Director.
• Perform integrated knowledge management: maintain portals, document libraries, study databases and web content.
• Manage meeting battle rhythm, action items and document control for directorate forums.
• Develop and edit briefings, information papers, executive summary memoranda, JCIDS documents and CBAs.
• Collect, organize and archive data supporting programmatic and business initiatives.

Skills

Writing & editing

Knowledge management

Microsoft 365

Education

Bachelor's degree in related field

Tools

SharePoint

Teams

Microsoft 365

Job description

Threat Tec, LLC is an integrated technology and services company serving defense and commercial customers. We design, deliver, and sustain training, readiness, and mission-support solutions that combine people, process, and technology to improve preparation, decision-making, and operational performance.

About the Role

Threat Tec is seeking an Operations Support Specialist to provide knowledge management and operations support to the U.S. Army Future Training Directorate (FTD), CAC-T, in Orlando, Florida. You will own the directorate's meeting, action-item and document-control workflows and help produce the staff products that shape Army training modernization.

Key Responsibilities

• Develop, coordinate and synchronize people, technology and processes into a collaborative information environment that supports Mission Command for the FTD Director.
• Perform integrated knowledge management: maintain portals, document libraries, study databases and web content.
• Manage meeting battle rhythm, action items and document control for directorate forums.
• Develop and edit briefings, information papers, executive summary memoranda, JCIDS documents and CBAs.
• Collect, organize and archive data supporting programmatic and business initiatives.

Minimum Qualifications

• U.S. citizenship.
• Active DoD SECRET clearance (must be active at start).
• Bachelor's degree in a related field and 13+ years of relevant experience. Equivalent combinations of education and experience will be considered.
• Experience supporting Army or joint staff operations, knowledge management or documentation.
• Strong writing and editing skills for senior-leader products.
• Advanced proficiency with Microsoft 365, especially SharePoint and Teams.

Preferred Qualifications

• Knowledge Management certification or Army KM qualification.
• Familiarity with JCIDS, CBAs and DOTMLPF-P analysis.
• Experience with Army training, simulation or modernization organizations.

$106,000 - $130,001 a year

Actual compensation will be determined based on job-related factors including experience, education, certifications, security clearance requirements, internal equity, and customer or contract requirements.

Nothing in this job description restricts management’s right to assign or reassign duties and responsibilities to this job at any time. This description reflects management’s assignment of essential functions; it does not proscribe or restrict the tasks that may be assigned. This job description is subject to change at any time.

Threat Tec, LLC is an Equal Employment Opportunity/Affirmative Action Employers (EEO/AA). All employment and hiring decisions are based on qualifications, merit, and business needs without regard to race, religion, color, sexual orientation, nationality, gender, ethnic origin, disability, age, sex, gender identity, veteran status, marital status, or any other characteristic protected by applicable law.

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