Operations Support Specialist

Athena Technology Group; Philadelphia, Northern (Philadelphia County, KY); Hybrid; USD 45,000 - 65,000; Full time

Job summary

Athena Technology Group is seeking an Operational Support Analyst to join our team in Philadelphia, PA. The position supports NSWCPD with cybersecurity and implementation tasks, focusing on word processing, document prep, and data management.

You will handle calendar coordination, SAAR forms, and development of government-formatted documents while ensuring compliance with style guides and policies.

Qualifications

• Associate’s degree in business, CS, or IT from an accredited college or university.
• Five years of programmatic support, including reviewing policies and directives and presenting assessments, metrics development and tracking, word processing, filing, tracking man-hours/time, preparing correspondence, reports, forms and presentations, etc.
• US citizen required; Equal Opportunity Employer.

Responsibilities

• Prepare presentation materials using Word, Excel, PowerPoint, and Adobe Acrobat.
• Provide on-site admin support for word processing, filing and reports.
• Maintain cyber/IT records and ensure SOPs follow Navy style guides.
• Manage master project calendar and coordinate meetings; assist with SAAR forms.
• Develop process documents in government formats.
• Assist with data entry into databases and create spreadsheets and graphs.
• Support NSWC Philadelphia Division security badge information entry and processing.
• Handle badge/swipe card services and related support requests.
• Create CS metrics for upper management.
• Provide NAVITAS IT support and review NAVITAS requests against DoN policy.

Skills

MS Office

Documentation

Data entry

Policy review

Education

Associate’s degree in business, CS, or IT

Tools

Microsoft Word

Microsoft Excel

Microsoft PowerPoint

Adobe Acrobat

NAVITAS system

Job description

Job Title:Operational Support Specialist

Location:Philadelphia, PA

Employment Type:Full-Time

*Position is contingent upon award*

About the Company

Athena Technology Group, Inc. (ATG) is a Service-Disabled Veteran Owned Small Business (SDVOSB) and Historically Underutilized Business Zone (HUBZone)establishedin 2010. ATG has immense experience and a strong, solid reputation throughout various government agencies, providing consistently superior, innovative, and cost-effective solutions. ATG is a premier provider of cybersecurity, risk management framework (RMF), and communications cybersecurity solutions, as well as information technology (IT) and communications consulting, system engineering, integration,deploymentand operation of state-of-the-art command and control and information systems that deliver critical network centric solution to the warfighter. We are looking for innovative industry professionals to join our team and continue our proven track record.

ATG is an Equal Opportunity/Affirmative Action Employer Minorities/Females/Vets/Disability

Job Summary

We are seeking anOperational Support Analystto join our team. You will play a key part in ATG’s technical support for Naval Surface Warfare Center Philadelphia Division (NSWCPD) specializing in cybersecurity and implementation support.

Key Responsibilities

• Provide management and preparation of presentation materials in formats including Microsoft products (Word, Excel, and PowerPoint), as well as Adobe Acrobat.
• Provide on-site administrative services support for word processing, copy and file letters, reports, memos, travel orders, travel vouchers, and other similar types of documents.
• Maintain all cyber, IT and cyber workforcecorrespondence;stand operating procedures and instructions shall be proofread, edited, and corrected for errors in format and grammar. Understand and follow the Navy correspondence manual and apply theappropriate styleguide for developed work products.
• Maintain master project calendar andcoordinatearrangements for presentation/meetings; help support network account information on System Access Authorization Request (SAAR) forms.
• Assistin the development of process and procedure documents in thegovernment-directedformat as requested.
• Support data entry into various computerized databases and tracking systems and create spreadsheets and graphs based on the information contained in these systems. Maintain hard copies of direction, instructions, and other documents that arerequiredto support documentation audits.
• Assist with NSWC Philadelphia Division security badge information entry and security badge documentation processing.
• Provide on-site administration services to process and track badge and swipe card services and supportassistancerequestsin accordance withourdivisioninstructions and procedures.
• Create CS metrics for presentation to upper-level management.
• Provide NAVITAS IT support including reviewing NAVITAS purchase requests againstDoNPolicy and requirements and entering requests into the system of record.

Qualifications

• Associate’s degree in business, computer science, information technology from an accredited college or university.
• Five (5) years’ experience providing programmatic support including reviewing policies and directives and presenting the assessments, metrics development and tracking, word processing, filing, trackingman-hours/time, preparingcorrespondence reports/forms and presentations in accordance with the appropriate style guide, arranging travel, scheduling meetings and teleconferencing services utilizing Microsoft products (i.e. Word, Excel, and PowerPoint) as well as Adobe Acrobat.
• Must be a US citizen
• ATG is an Equal Opportunity/Affirmative Action Employer. All qualified applicants will receive consideration for employment without regard to race, religion, creed, color, national origin, ancestry, sex (including pregnancy, childbirth, breastfeeding, or medical conditions related to pregnancy, childbirth, or breastfeeding), age, medical condition, marital or domestic partner status, sexual orientation, gender, gender identity, gender expression and transgender status, mental disability or physical disability, genetic information, military or veteran status, citizenship, low-income status or any other status or characteristic protected by applicable law. Learn more about your rights under Federal EEO laws and supplemental language.