Operations Support Specialist

AimHire; Lone Tree (CO); On-site; USD 34,000 - 39,000; Full time

Benefits offered by this job

Onsite training

Hybrid schedule after training

Job summary

AimHire in Lone Tree, CO, is seeking multiple Temporary Upgrade Operations Support Specialists to join its Recipient Services team. This contract role runs through January 2027 and pays $25.00-$28.00 per hour. The position focuses on high-volume data entry, lead qualification support, documentation management, and order processing across Oracle ERP, DocuSign, and healthcare workflow systems. Initial onsite training will be conducted in Lone Tree, with a potential hybrid schedule after training.

Qualifications

• 1–3+ years in admin or operations support roles.
• Experience in high-volume, process-driven environments.
• Strong data entry and data management skills.

Responsibilities

• Review and enter leads accurately in CRM and internal systems.
• Prepare leads for sales and customer support follow-up.
• Enter and maintain order details across multiple systems.
• Verify documentation is complete and properly captured.
• Support workflow processes to meet SLAs and reduce backlogs.

Skills

Administrative support

Operations support

Customer service operations

High-volume data entry

Data management

Tools

Salesforce

Oracle ERP

DocuSign

Brightree

Job description

Job Type: Contract (through January 2027)

Pay: $25.00 - $28.00 per hour

Schedule: Monday-Friday, 8:00 AM-5:00 PM

About The Opportunity

A leading global healthcare technology organization is seeking multiple Temporary Upgrade Operations Support Specialists to join its Recipient Services team. This is an excellent opportunity for detail-oriented professionals who thrive in fast-paced, process-driven environments and enjoy supporting operational workflows that directly impact customer outcomes.

This role will focus on high-volume data entry, lead qualification support, documentation management, and order processing. The ideal candidate is highly organized, systems-savvy, and comfortable working across multiple software platforms while maintaining a high level of accuracy.

What You'll Do

• Review incoming sales leads for completeness and accuracy
• Enter and update lead information within CRM and internal systems
• Prepare leads for follow-up by sales and customer support teams
• Ensure lead data is accurate and properly documented

Order Processing Support

• Assist with transitioning qualified leads into completed orders
• Enter and maintain order details across multiple systems
• Verify required documentation is complete and properly captured
• Support efficient order workflow management

Data Entry & System Management

• Perform high-volume data entry with exceptional accuracy
• Navigate and maintain records across multiple platforms, including:
• Oracle or similar ERP systems
• DocuSign
• Healthcare workflow management systems
• Maintain data integrity and consistency across all systems

Documentation & Workflow Support

• Track and follow up on missing documentation
• Upload, organize, and validate customer and order records
• Support standardized workflow processes to ensure timely completion

Operational Support

• Help reduce backlog in lead and order queues
• Execute repeatable tasks with speed and accuracy
• Identify discrepancies and elevate issues when appropriate
• Contribute to overall team efficiency and service-level goals

Qualifications

Required Experience

• 1-3+ years of experience in:
• Administrative support
• Operations support
• Customer service operations
• Experience working in high-volume, process-oriented environments
• Strong computer and data management skills

Preferred Experience

• Salesforce experience strongly preferred
• Oracle or similar ERP system experience
• Experience with DocuSign or electronic document platforms
• Healthcare, medical device, insurance, or related industry experience
• Experience with healthcare workflow systems such as Brightree is a plus
• Exceptional attention to detail and accuracy
• Strong organizational and time management skills
• Ability to manage repetitive tasks while maintaining quality
• Comfortable working across multiple systems simultaneously
• Process-oriented mindset with strong follow-through
• Strong written and verbal communication skills
• Ability to learn new systems and workflows quickly
• Initial training will be conducted onsite in Lone Tree, CO
• Candidates should expect to work onsite full-time during the training period
• Potential hybrid schedule available after training (3 days onsite / 2 days remote)
• Professional office environment

Why Apply?

• Competitive hourly pay
• Opportunity to gain experience with leading healthcare technology systems
• Collaborative team environment
• Valuable exposure to healthcare operations and customer support processes
• Immediate opportunity with a growing team

AimHire is an equal opportunity provider.