Operations Support Specialist

Resource Management Concepts, Inc.; Indian Head (MD); On-site; USD 84,000 - 91,000; Full time

Benefits offered by this job

11 paid federal holidays

Healthcare plans

401K package

Tuition assistance and certifications

Job summary

Resource Management Concepts, Inc. (RMC) is hiring an Operations Support Specialist for the Department of Navy at NSWC Indian Head, MD. The role focuses on tracking actions, coordinating department communications, and maintaining records and dashboards.

The position requires an Associate’s degree with 4 years of admin experience or a high school diploma with 6 years, plus DoD Secret clearance and strong MS 365 skills. On-site work, with benefits and a competitive salary.

Qualifications

• Experience providing analytical and administrative support, including report prep/publication, word processing, editing, and cost data management.
• Typist with knowledge of office operations and productivity systems.
• Strong written and verbal communication; customer service orientation.

Responsibilities

• Track Department actions, ensuring due dates are met and POCs are aware of responsibilities.
• Serve as central POC for inquiries related to Department actions.
• Facilitate communication among Department Head, Deputy, 02T, Policy Branch Manager, and others.
• Coordinate and schedule department meetings.
• Manage Contracts Department records, files, and correspondence.
• Oversee contracts filing room, archiving, shredding, and disposal of documents.
• Prepare correspondence and manage department business communications.
• Maintain inventory of supplies and create procurement requisitions.
• Maintain Contracts Department SharePoint site; update org chart and phone listing.
• Support data calls, metrics analysis, and quality assurance.

Skills

Analytical skills

Administrative support

Report preparation

Word processing

Editing

Cost data management

Written communication

Verbal communication

Microsoft 365

DoD Secret clearance

Education

Associate’s degree with 4 years of admin experience

High school diploma / GED with 6 years of admin experience

Tools

Power BI

SharePoint

Job description

Resource Management Concepts, Inc. (RMC) provides high-quality, professional services to government and commercial sectors. Our mission is to deliver exceptional management and technology solutions supporting the protection and preservation of the people and environment of the United States of America.

RMC is hiring an Operations Support Specialist to support our Department of Navy customer located at NSWC Indian Head Command. The selected applicant will:

• Track all Department actions, ensuring that due dates are met and that the appropriate Points of Contact (POCs) are assigned and aware of their responsibilities
• Serve as the central POC for all inquiries related to Department actions
• Facilitate communication between the Department Head, Deputy, 02T, Policy Branch Manager, and other department personnel
• Liaise with internal and external stakeholders to ensure clear and consistent communication on all department actions and policies
• Coordinate and schedule department meetings
• Support the management of the Contracts Department's records, including all contract and purchase files and correspondence
• Oversee the operations and organization of the contracts filing room, including all applicable archiving, shredding, and disposal of documents
• Prepare correspondence and manage the department's business correspondence
• Maintain the inventory of department supplies and create requisitions for procurement as needed
• Perform daily maintenance of the Contracts Department SharePoint site, including updating the organization chart and phone listing
• Participate in the development and collection of data for departmental data calls, metrics analysis, and quality assurance
• Provide analytical support for the development of acquisition documents and dashboards
• Support the department's assessment reviews by ensuring all submissions are of high quality and adhere to the standard format
• Assist in the preparation for the Procurement Surveillance Program (PSP) as directed by NAVSEA
• Assist in data collection efforts for data calls from DoD, DASN, NAVSEA HQs, and other entities
• Asset tracking/inventory support to include coordinating tech refresh efforts
• Assist with Building Facility tickets/custodian duties
• Support human capital/resource planning, including tracking hiring, promotion, and separation actions
• Other administrative duties as required
• Ability to lift up to 50lbs.

• Associate’s degree with 4 years of relevant administrative experience, or a high school diploma/GED with 6 years.

• Experience providing analytical and administrative support, including report preparation and publication, word processing, editing, and basic cost data management.
• Qualified typist with knowledge of office operations and productivity systems.
• Strong written and verbal communication skills and ability to serve internal and external customers.
• Excellent proficiency in Microsoft 365: Outlook, Word, Excel, PowerPoint, and Teams.
• Active DoD Secret clearance required at start. Selected applicants may be subject to a security investigation and must meet eligibility requirements for access to classified information.

Preferred Qualifications

• At least 2 years of direct experience with Power BI and SharePoint.
• Knowledge of FAR, DFARS, and NMCARS.

Work Location

• On-site Monday–Friday at NSWC Indian Head, MD.

At RMC, we're committed to your career growth! RMC differentiates itself from other firms through its investment in our employees. We invest our resources to train, certify, educate, and build our employees. RMC can offer you a great place to work with a small company feel and give you the experience, tuition assistance, and certifications that will take your career to the next level. This also includes a competitive paid vacation package with 11 paid federal holidays. Additionally, we also offer high-quality, low-deductible healthcare plans, pet insurance, and a competitive 401K package.

Salary at RMC is determined by various factors, including but not limited to location, a candidate's specific combination of education, knowledge, skills, competencies, and experience, as well as contract-specific requirements. The current salary range for this position will be $84,000 to $91,000 (annually).