Operations Support Specialist

Systems Technology & Research Inc.; Huntsville (AL); On-site; USD 65,000 - 90,000; Full time

Job summary

Systems Technology & Research, Inc. is seeking an Operations Support Specialist in the Huntsville, AL area to support the UAS Project Office at Redstone Arsenal. The role encompasses administrative duties, calendar management, travel coordination, meeting planning, and liaison with Military, Civilians, and Contractors.

This is an on-site position requiring discretion and professionalism. The ideal candidate will hold a Bachelor's degree with 7+ years of relevant experience, excel in a fast-paced

Qualifications

• Bachelor's degree required with 7+ years of relevant experience.
• Strong office management skills, emotional intelligence, and integrity are essential.
• Comfortable in a high energy, fast paced, professional environment.
• Team oriented, collaborative, adaptable to changing demands and tools/technologies.
• Advanced MS Office, SharePoint, and intranet proficiency.
• Confidentiality and excellent judgement are required.
• Experience with travel and expense reporting (DTS) and meeting coordination.
• Ability to generate reports and presentations for executives.

Responsibilities

• Maintain leadership calendar and prepare for all meetings.
• Receive and direct visitors professionally and courteously.
• Process information requests and route to the correct office.
• Resolve admin problems in a timely and effective manner.
• Prepare and review correspondence per AR 25-50 and ensure data accuracy.
• Arrange travel in DTS, lodging, and rental cars with a detailed agenda.
• Prepare meeting agendas, minutes, and distribute action items.
• Manage office supplies and coordinate replenishment as needed.
• Communicate urgent matters to Project Manager and Deputy PM.
• Assist in schedule synchronization across teams and HQ.
• Coordinate facilities for briefings, teleconferences, and events.
• Set up and execute off-site events and team-building activities.
• Attend leadership meetings, transcribe notes, and track actions.
• Create and proofread documents using Word, Excel, PowerPoint.

Skills

Advanced MS Office

Executive support

Calendar management

Travel coordination

Written and verbal communication

DTS travel system

Education

Bachelor's degree

Tools

SharePoint

PowerPoint

Excel

Job description

Job Description:

Systems Technology & Research, Inc. (STaR) is seeking an Operations Support Specialist in the Huntsville, AL area to support the Army's Uncrewed Aircraft Systems (UAS) Project Office located at Redstone Arsenal, AL. Candidate will support the UAS Business Management Division (BMD), providing a wide range of administrative and support activities for BMD to facilitate the efficient and effective operation of the organization. Candidate duties will encompass clerical and administrative support, office management, scheduling and travel coordination, meeting arrangements, information request processing, report and correspondence preparation, and liaison with Military, Civilians, and Contractor personnel. This position requires a high level of professionalism, discretion, and diplomacy. The candidate must possess proven skills in coordinating the activities of a headquarters front office and must be a self-starter capable of managing multiple tasks simultaneously. This opportunity is an in-person/on-site position.

Qualifications/Experience:

• Bachelor's degree required with 7+ years of relevant experience


• Strong office management skills, emotional intelligence, and integrity are essential for this position


• In addition, the candidate must be comfortable working in a high energy, collaborative, fast paced, professional environment


• The ideal candidate will be team-oriented, possess the ability to work with other professionals collaboratively, possess agility and the desire to adapt to constantly changing demands and new tools/technologies


• Computer skills required include advanced expertise in Microsoft Office software (Word, PowerPoint, Outlook, and Excel), SharePoint and intranet/internet proficiency


• Understand the sensitive nature of working in an executive office and have good judgement, problem solving skills and maintain the highest levels of confidentiality


• Comfortable operating in a fast-moving environment and managing information flow in a timely and accurate manner


• Experience with DTS (or similar) travel and expense reporting system


• Prior experience coordinating both on and off-site meetings and/or events


• Experience writing, proofreading, and correcting documents


• Must have the ability to independently compile and generate reports/presentations


• Expert level proficiency with oral and written communication skills


• Demonstrated ability to manage multiple administrative projects and initiatives; experience in supporting a variety of executive levels, management level and administrative support within an organization

• An active Secret Security Clearance or the ability to obtain.

Duties & Responsibilities:

• Maintain and organize the leadership calendar to ensure the BMD Chief is prepared for all meetings, and schedule meetings and appointments as required.


• Receive and direct visitors in a professional and courteous manner.


• Process queries and requests for information and data, directing them to the appropriate office or point of contact.


• Resolve administrative problems and inquiries in a timely and effective manner.


• Prepare and/or review written correspondence in accordance with AR 25-50, including directives, issuances, memoranda, policy statements, taskings, and other written guidelines. Review documents for omissions and inconsistencies, ensuring data is complete and accurate.


• Prepare travel arrangements in the Defense Travel System (DTS), including travel, lodging, and rental car bookings, and prepare a comprehensive travel book with agenda.


• Prepare agendas for meetings and record, compile, transcribe, and distribute meeting minutes.


• Maintain office supply inventories and coordinate replenishment as needed.


• Effectively communicate important and time-sensitive matters to the Project Manager and Deputy Project Manager and execute directed resolutions.


• Assist in schedule synchronization between higher headquarters, Division/Product Office teams, and external stakeholders.


• Coordinate facilities and resources to support briefings and collaboration activities, including conference facilities, teleconferences, video teleconferences, digital presentations, and room preparation.


• Coordinate, set up, and execute off-site events, team-building activities, and agency social events.


• Attend meetings with leadership, transcribe notes, record action items, and ensure the timely fulfillment of post-meeting actions.


• Create, edit, and proofread documents and presentations using the Microsoft Office suite of products, including PowerPoint, Word, and Excel.

Systems Technology & Research, Inc. is an Equal Employment Opportunity (EEO) employer and does not discriminate based on race, color, national origin, religion, gender, gender identity, age, veteran status, political affiliation, sexual orientation, marital status or disability (in compliance with the Americans with Disabilities Act) with respect to employment opportunities. For more information go to U.S. Equal Employment Opportunity Commission.

As an Equal Employment Opportunity employer, we are additionally committed to providing reasonable accommodations to ensure all qualified applicants have the ability to be considered for employment. If a disability prevents you from participating in any step of the hiring process, please contact our HR team at [e-mail] to request reasonable accommodation.