Operations Support Manager - Service Excellence & Growth

Sodexo; Orlando (FL); On-site; USD 74,000 - 96,000; Full time

Benefits offered by this job

Health benefits

401(k) Matching

Paid Time Off

Tuition Reimbursement

Job summary

Sodexo in Orlando, FL is seeking an experienced Operations Support Manager to join the Stewarding department at the Orange County Convention Center. You will drive operational consistency, develop tools, and support frontline teams to enhance service delivery.

Responsibilities include leading teams, evaluating performance, and deploying resources across a defined area. This role offers a competitive salary and comprehensive benefits aligned with Sodexo's commitment to excellence.

Qualifications

• Bachelor's degree or equivalent experience is required.
• Management experience of 3 years is required.
• Related experience of 3 years is required.

Responsibilities

• Drive operational consistency and elevate service delivery across a defined area or division.
• Develop tools and implement standards; provide hands-on support to empower frontline teams.
• Lead performance evaluation, pay reviews, and personnel decisions as applicable within the division.
• Collaborate with cross-functional leaders to align operations with organizational goals.

Education

Bachelor's degree or equivalent experience

Job description

Sodexo in Orlando, FL is seeking an experienced Operations Support Manager to join the Stewarding department at the Orange County Convention Center. You will drive operational consistency, develop tools, and support frontline teams to enhance service delivery.

Responsibilities include leading teams, evaluating performance, and deploying resources across a defined area. This role offers a competitive salary and comprehensive benefits aligned with Sodexo's commitment to excellence.