Operations Support - JBT

J.B. Hunt; Lowell (AR); On-site; USD 42,000 - 62,000; Full time

Job summary

J.B. Hunt in Lowell, Arkansas seeks an Operations Support professional to provide administrative support for PCS drivers, assist in onboarding/offboarding, handle inquiries, and maintain documentation related to pay, invoices, and contract compliance.

The role requires attention to detail, proficiency with Microsoft Office, and the ability to manage multiple tasks in a fast-paced transportation environment.

Qualifications

• High School Diploma/GED with 1-2 years in transportation/logistics, business administration or related field
• Ability to process information with high levels of accuracy
• Experience in Microsoft Office programs (Excel, Word, PowerPoint, Outlook)
• Bachelor’s degree in Business Admin/Management or Logistics is preferred
• Strong professional communication and relationship-building skills
• Ability to manage multiple priorities in a dynamic environment

Responsibilities

• Coordinate onboarding/offboarding activities for PCS drivers
• Maintain and audit records for PCS drivers
• Prepare and distribute reports on driver pay deductions and invoices
• DocuSign and redeploy updated contracts; ensure documentation is complete
• Coordinate with departments and vendors for return of equipment and VIN deactivations
• Address driver inquiries regarding programs and deductions
• Perform other duties as assigned

Skills

Attention to detail

Communication skills

Time management

Education

Bachelor's in Business Administration/Management

Bachelor's in Transportation Logistics

Bachelor's in Supply Chain Management

GED

High School Diploma

Tools

Microsoft Office Suite

Excel

Word

PowerPoint

Outlook

Job description

Job Title

Operations Support - JBT

Department

Supply Chain

Country

United States of America

State/Province

Arkansas

City

Lowell

Full/Part Time

Full time

Job Summary

Under routine supervision, this position is responsible for the administrative support of PCS( Power Capacity Solutions ) drivers. The incumbent will assist in the onboarding and offboarding processes, field inquiries, and maintain documentation. The position compiles, audits, and distributes reports pertaining to pay, invoices, and contract compliance.

Job Description

Key Responsibilities

• Coordinate orientation sites and provide lists for setting up new PCS driver logs; ensure drivers meet with field safety representatives
• Maintain records and ensure accuracy of PCS drivers
• Compile and distribute reports pertaining to PCS driver pay deductions (tolls, physical exams, scales, etc.), trucks not dispatched, reconcile invoices sent to external cost centers for varying charges
• DocuSign and redeploy new and updated contracts; audit documentation has been finalized and follow-up as needed
• Maintain and audit reports of PCS drivers with terminated contracts; coordinate with internal departments and external vendors for the return of equipment, release of PCS driver’s vehicle identification number (VIN), deactivation of electronic logging devices (ELD), removing trucks from system
• Resolve or redirect inquiries from PCS drivers on topics including, but not limited to required and optional programs, deductions, and itemized charge discrepancies
• Perform other duties as assigned

Qualifications

Minimum Qualifications

High School Diploma/GED with 1-2 years experience in transportation/logistics, business administration, related field, and/or military equivalent AND/OR Demonstration of the following skills and abilities through education, certifications, military, or other experiences

Ability to process information with high levels of accuracy

Experience in Microsoft Programs (Excel, Word, PowerPoint, Outlook)

Preferred Qualifications

Bachelors in Business Administration, Transportation/Logistics, Supply Chain, or related field AND 1 year experience in transportation/logistics, business administration, account management, &/or equivalent military experience

Strong professional communication skills applied internally and externally

Proven experience in establishing and maintaining healthy working relationships Accurately analyze situations and reach productive decisions based on informed judgment

Ability to manage multiple, competing priorities

Ability to adapt to a dynamic work environment and shifting priorities and directives

This position is not eligible for employment-based sponsorship.

Compensation

Factors which may affect starting pay within this range may include skills, education, experience, geography, and other qualifications of the successful candidate. This position may be eligible for annual bonus and incentives based on profitability or volumes in accordance with the terms of the Company’s bonus and incentive plans, as applicable and in effect from time to time.

Benefits

The Company offers the following benefits for full-time positions, subject to applicable eligibility requirements, as may be in effect from time to time: medical benefit, dental benefit, vision benefit, 401(k) retirement plan, life insurance, short-term and long-term disability coverage, paid time off commensurate with tenure (includes vacation and sick time), six weeks of paid maternity leave along with two weeks of paid parental leave, and six paid holidays annually.

Education

Bachelors: Business Administration/Management, Bachelors: Supply Chain Management, Bachelors: Transportation Logistics, GED (Required), High School (Required)

Work Experience

Transportation/Logistics

Job Opening ID

00651335 Operations Support - JBT (Open)

This job description has been designed to indicate the general nature and level of work performed by employees within this classification. It is not designed to contain or be interpreted as a comprehensive inventory of all duties, responsibilities and qualifications required of employees assigned to this job. To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Both J.B. Hunt Transport, Inc. and Hunt Mexicana S.A. de C.V. are equal employment opportunity employers without regard to any characteristic protected under applicable law, including veterans and disability.