Operations Support Coordinator (Temporary)

Iron Mountain; United States; On-site; USD 26,000 - 37,000; Full time

Job summary

Iron Mountain is seeking a hands-on Operations Support Coordinator to join our Dallas, TX Operations team. You will lead end-to-end onboarding for new hires, maintain HR data integrity, and coordinate administrative tasks to keep site operations running smoothly.

You will collaborate with HR and business leaders, manage government clearances, ensure compliance with labor standards, and protect information security across records and systems.

Qualifications

• Experience in onboarding, administration, or operations support.
• Ability to manage projects and foster strong relationships while delivering excellent service.
• Familiarity with government security lifecycles, background checks, and credentialing.

Responsibilities

• Lead the onboarding journey for new hires and managers to ensure a world-class experience.
• Coordinate with HR and leaders to plan meetings, manage inventory, and align new employees with teams.
• Perform data audits and ensure compliance with program requirements and labor standards.

Skills

Onboarding experience

Project management

Customer service

Security clearance lifecycles

Communication skills

Education

High School Diploma

Tools

Google Sheets

Google Slides

Microsoft Office

Workday

Job description

At Iron Mountain we know that work, when done well, makes a positive impact for our customers, our employees, and our planet. That’s why we need smart, committed people to join us. Whether you’re looking to start your career or make a change, talk to us and see how you can elevate the power of your work at Iron Mountain.

We provide expert, sustainable solutions in records and information management, digital transformation services, data centers, asset lifecycle management, and fine art storage, handling, and logistics. We proudly partner every day with our 225,000 customers around the world to preserve their invaluable artifacts, extract more from their inventory, and protect their data privacy in innovative and socially responsible ways.

Are you curious about being part of our growth story while evolving your skills in a culture that will welcome your unique contributions? If so, let’s start the conversation.

Iron Mountain is seeking a motivated Operations Support Coordinator to join our Operations team. In this role, you will be responsible for executing end-to-end onboarding activities, ensuring data integrity within HR systems, and providing administrative coordination to maintain seamless site operations.

What You’ll Do

In this role, you will:

• Lead the Onboarding Journey: Act as the primary point of contact for new hires and managers to deliver a world-class onboarding experience and ensure all pre-hire requirements are completed on time.

• Collaborate for Operational Success: Partner with internal HR stakeholders and business leaders to coordinate team meetings, manage supply inventory, and align new employees with their respective teams.

• Ensure Compliance and Data Integrity: Perform regular data audits within internal HR systems and maintain strict adherence to customer-specific program requirements and local labor standards.

• Clearance & Access Coordination: Guide team members through the complexities of government clearances, from initial fingerprinting to final clearance decision.

• Status Advocacy: Keep a pulse on the clearance pipeline, proactively following up on pending items to keep the team moving forward.

• Information Security: Maintain highly organized and secure records, ensuring our tracking systems are always current and reliable.

What You’ll Bring

The ideal candidate will have:

• 1+ years of experience in an onboarding, administrative, or operations support role.

• Strong knowledge of Google Suite (specifically Sheets and Slides) or Microsoft Office equivalents; experience with Workday is a plus.

• Proven ability in project management and relationship building, with a focus on delivering exceptional customer service in a dynamic environment.

• Proven track record in navigating government security lifecycles, including personnel vetting, background investigations, and federal credentialing standards

• Education/Certification: High School Diploma required; ability to obtain a Public Trust Clearance where applicable.

What We Offer:

• Salary details: $23.00/hour

• Set schedule Monday - Friday, 8:30am-5:00pm (OT may be required).

• Location: 8600 Harry Hines Blvd, Dallas, TX

• Temporary position that could convert to a permanent position.

• Must be willing and able to obtain a Public Trust Clearance. Only US Persons are eligible for this level clearance, hence for this position, Iron Mountain will consider only US Persons.

#OPS

Category: Administrative Services