Operations Support Coordinator (Temporary)

Iron Mountain; Dallas, Northern (TX, KY); Hybrid; USD 28,000 - 36,000; Full time

Job summary

Iron Mountain is seeking an Operations Support Coordinator to join our Operations team in Dallas, TX. You will execute end-to-end onboarding, maintain data integrity in HR systems, and provide administrative coordination to ensure smooth site operations.

The role requires 1+ years in onboarding or administrative roles, strong Google Sheets/Slides or MS Office skills, and the ability to navigate government security processes, including vetting and federal credentialing where applicable.

Qualifications

• 1+ years in onboarding, administrative, or operations support roles.
• Strong knowledge of Google Suite (Sheets/Slides) or MS Office; Workday a plus.
• Proven project management and relationship-building skills with focus on customer service.
• Experience navigating government security lifecycles, including vetting and federal credentialing standards.
• High School Diploma; ability to obtain Public Trust Clearance where applicable.

Responsibilities

• Lead onboarding for new hires and managers to deliver a world-class experience.
• Coordinate team meetings and supply inventory with internal HR stakeholders and leaders.
• Perform data audits and ensure HR systems data integrity and compliance with program requirements.
• Guide team through government clearance processes from fingerprinting to final decision.
• Maintain secure records and keep tracking systems current.

Skills

Onboarding experience

Project management

Customer service

Security clearances

Education

High School Diploma

Tools

Google Sheets/Slides

Microsoft Office

Workday

Job description

US | TX | Dallas | 8600 Harry Hines Blvd

Full time

J0106779

At Iron Mountain we know that work, when done well, makes a positive impact for our customers, our employees, and our planet. That’s why we need smart, committed people to join us. Whether you’re looking to start your career or make a change, talk to us and see how you can elevate the power of your work at Iron Mountain.

We provide expert, sustainable solutions in records and information management, digital transformation services, data centers, asset lifecycle management, and fine art storage, handling, and logistics. We proudly partner every day with our 225,000 customers around the world to preserve their invaluable artifacts, extract more from their inventory, and protect their data privacy in innovative and socially responsible ways.

Are you curious about being part of our growth story while evolving your skills in a culture that will welcome your unique contributions? If so, let's start the conversation.

Iron Mountain is seeking a motivated Operations Support Coordinator to join our Operations team. In this role, you will be responsible for executing end-to-end onboarding activities, ensuring data integrity within HR systems, and providing administrative coordination to maintain seamless site operations.

What You’ll Do

In this role, you will:

• Lead the Onboarding Journey: Act as the primary point of contact for new hires and managers to deliver a world-class onboarding experience and ensure all pre-hire requirements are completed on time.
• Collaborate for Operational Success: Partner with internal HR stakeholders and business leaders to coordinate team meetings, manage supply inventory, and align new employees with their respective teams.
• Ensure Compliance and Data Integrity: Perform regular data audits within internal HR systems and maintain strict adherence to customer-specific program requirements and local labor standards.
• Clearance & Access Coordination: Guide team members through the complexities of government clearances, from initial fingerprinting to final clearance decision.
• Status Advocacy: Keep a pulse on the clearance pipeline, proactively following up on pending items to keep the team moving forward.
• Information Security: Maintain highly organized and secure records, ensuring our tracking systems are always current and reliable.

What You’ll Bring

The ideal candidate will have:

• 1+ years of experience in an onboarding, administrative, or operations support role.
• Strong knowledge of Google Suite (specifically Sheets and Slides) or Microsoft Office equivalents; experience with Workday is a plus.
• Proven ability in project management and relationship building, with a focus on delivering exceptional customer service in a dynamic environment.
• Proven track record in navigating government security lifecycles, including personnel vetting, background investigations, and federal credentialing standards
• Education/Certification: High School Diploma required; ability to obtain a Public Trust Clearance where applicable.

What We Offer

• Salary details: $23.00/hour
• Set schedule Monday - Friday, 8:30am-5:00pm (OT may be required).
• Location: 8600 Harry Hines Blvd, Dallas, TX
• Temporary position that could convert to a permanent position.
• Must be willing and able to obtain a Public Trust Clearance. Only US Persons are eligible for this level clearance, hence for this position, Iron Mountain will consider only US Persons.

#OPS

Category: Administrative Services

Iron Mountain is a global leader in storage and information management services trusted by more than 225,000 organizations in 60 countries. We safeguard billions of our customers’ assets, including critical business information, highly sensitive data, and invaluable cultural and historic artifacts. Take a look at our history here.

Iron Mountain helps lower cost and risk, comply with regulations, recover from disaster, and enable digital and sustainable solutions, whether in information management, digital transformation, secure storage and destruction, data center operations, cloud services, or art storage and logistics. Please see our Values and Code of Ethics for a look at our principles and aspirations in elevating the power of our work together.

If you have a physical or mental disability that requires special accommodations, please let us know by sending an email to [e-mail]. See the Supplement to learn more about Equal Employment Opportunity.

Iron Mountain is committed to a policy of equal employment opportunity. We recruit and hire applicants without regard to race, color, religion, sex (including pregnancy), national origin, disability, age, sexual orientation, veteran status, genetic information, gender identity, gender expression, or any other factor prohibited by law.

To view the Equal Employment Opportunity is the Law posters and the supplement, as well as the Pay Transparency Policy Statement, CLICK HERE

Requisition: J0106779