Operations Support Coordinator

MillerWorks; Tallahassee (FL); On-site; USD 42,000 - 64,000; Full time

Job summary

MillerWorks is seeking an Operations Support Coordinator in Tallahassee, FL to organize vehicles, tools, and equipment for efficient field work. You will oversee maintenance scheduling, inventory, and vendor coordination while supporting safety and compliance with company standards.

Key duties include coaching field staff, arranging tool kits, and maintaining records. This role requires travel between locations and a valid driver’s license, with a focus on dependable, quality workmanship.

Qualifications

• High school diploma or equivalent is required.
• Valid driver’s license with an acceptable driving record.
• Ability to travel between company locations, jobsites, vendors, and repair facilities as required.
• Basic computer proficiency and electronic recordkeeping familiarity.

Responsibilities

• Coordinate preventive maintenance and service for company vehicles and equipment.
• Manage vehicle registrations, insurance documentation, and fleet records.
• Provide coaching and support to field personnel on equipment use and safety.
• Maintain accurate inventories of tools, kits, and equipment.

Skills

Field operations coordination

Vehicle fleet management

Equipment maintenance

Vendor coordination

Safety compliance

Coaching and training

Education

High school diploma or equivalent

Tools

Verizon Connect

GPS tracking systems

Job description

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MillerWorks is looking to fill an Operations Support Coordinator position in Tallahassee, FL. MillerWorks is a commercial plumbing and mechanical contractor built on quality, innovation, and dependable workmanship. Our team takes pride in delivering projects safely, correctly and ontime - the MillerWorks "Built to Build" promise.

Position Summary:

The Operations Support Coordinator is responsible for coordinating and managing company vehicles, tools, and equipment to support efficient field operations. This position oversees maintenance scheduling, inspections, purchasing, inventory, recordkeeping, and vendor coordination to ensure company resources are properly maintained and available when needed. The role also supports field operations through employee observations, coaching, equipment training, and accountability while working closely with management, Human Resources, and field personnel to promote safety, efficiency, and compliance with company expectations.

Essential Duties and Responsibilities:

Field Support, Training, and Employee Accountability

• Promote and demonstrate MillerWorks’ Core Values of Dependability, Integrity, Hard Work, and Positive Attitude.
• Conduct objective field observations to verify compliance with established job expectations, company procedures, equipment requirements, safety rules, and assigned responsibilities.
• Document observed performance, conduct, equipment, or operational concerns using specific, job‑related facts and communicate findings promptly to the appropriate manager.
• Provide timely coaching and clarification of established expectations within the authority of the position and coordinate formal corrective action with the Special Operations Manager and Human Resources when appropriate.
• Apply company procedures and expectations consistently and objectively.
• Assist qualified company trainers with practical instruction and familiarization on excavating and other assigned equipment, including pre‑use inspections, safe operation, basic care, and reporting of defects.
• Verify that employees operate equipment only when properly trained, authorized, and assigned, and promptly report unsafe operation or conditions.
• Support field leaders with routine operational needs involving company vehicles, tools, and equipment.

Vehicle Fleet Management

• Schedule and coordinate preventive maintenance, oil changes, tire service, repairs, recalls, and other required service for company vehicles.
• Coordinate vehicle drop‑off, pickup, temporary replacement, and return to service to minimize operational downtime.
• Coordinate Verizon Connect installations, replacements, troubleshooting, and related vendor service.
• Manage vehicle registrations, renewals, tags, insurance documentation, and other required fleet records.
• Maintain accurate records of vehicle assignments, drivers, mileage, maintenance history, repairs, costs, and vehicles currently out of service.
• Conduct routine vehicle condition inspections, document damage, cleanliness, maintenance or safety concerns, and follow up with assigned employees as appropriate.
• Coordinate new vehicle setup, assignment, transfer, and removal from service.
• Identify recurring vehicle issues, excessive repair costs, misuse, or unsafe conditions and elevate significant concerns to management.

Tools and Employee Tool Kits

• Purchase approved tools and related items and compare vendor pricing, availability, warranties, and other relevant considerations when appropriate.
• Maintain an organized inventory of standard tools and commonly issued items.
• Assemble and distribute standardized employee tool kits, including preparing required kits for new employees prior to their start date.
• Maintain accurate records of tools and tool kits assigned to employees.
• Conduct and document periodic tool‑kit inventories.
• Identify missing, damaged, unsafe, or unserviceable tools and coordinate approved repair, warranty replacement, or replacement.
• Process and inspect returned tools when employees separate from the company, transfer positions, or receive replacement or updated tool kits.
• Return serviceable tools to inventory and maintain clean, secure, and organized tool‑storage areas.
• Monitor repeated tool loss, damage, or replacement activity and report significant accountability concerns to management.

Equipment Management

• Schedule and coordinate preventive maintenance, routine servicing, inspections, and repairs for company‑owned equipment.
• Coordinate equipment delivery, pickup, transfer, and return between company locations, vendors, and jobsites.
• Maintain accurate records of equipment assignments, locations, availability, service history, repairs, warranties, and related costs.
• Conduct or coordinate routine and return inspections of company equipment, document condition and maintenance needs, and arrange cleaning, service, or repair before reassignment.
• Obtain repair estimates when appropriate, monitor repair status, and follow up with vendors through completion.
• Assist field personnel in identifying and locating available company equipment to help reduce unnecessary rentals and operational downtime.
• Identify equipment that may require repair, replacement, restricted use, or removal from service and present findings and recommendations to management.

Coordination, Communication, and Recordkeeping

• Maintain an organized and current system for tracking open items, scheduled service, pending repairs, vendor commitments, equipment availability, and required follow‑up.
• Communicate delays, cost concerns, safety issues, equipment problems, and other operational risks promptly and provide appropriate status updates.
• Maintain complete and organized electronic and paper records in accordance with company procedures.
• Coordinate effectively with employees, field leadership, management, Human Resources, vendors, and other departments as needed to support company operations.
• Protect company vehicles, tools, equipment, and other property and exercise company purchasing authority responsibly.
• Demonstrate teamwork and flexibility by performing other reasonable duties as assigned to support company operations, safety, efficiency, and overall success.

Knowledge, Skills and Abilities:

• Knowledge of basic vehicle, tool, and equipment maintenance practices and service requirements.
• Knowledge of safe equipment operation, inspection practices, and general workplace safety expectations.
• Ability to organize and manage multiple open items, service needs, vendor commitments, and follow‑up activities simultaneously.
• Ability to maintain accurate records and track vehicle, tool, and equipment assignments, service history, costs, and status.
• Ability to identify mechanical, operational, safety, or accountability concerns and determine when escalation is appropriate.
• Ability to communicate clearly and professionally with employees, field leadership, management, Human Resources, and vendors.
• Ability to provide objective coaching and communicate established expectations consistently and professionally.
• Ability to compare pricing, service options, warranties, and vendor proposals and make practical recommendations.
• Ability to work independently, prioritize responsibilities, solve routine operational problems, and carry assignments through to completion.

Required Qualifications:

• High school diploma or equivalent.
• Valid driver’s license with a driving record acceptable under company policy.
• Basic computer proficiency, including email, spreadsheets, and electronic recordkeeping systems.
• Ability to obtain and maintain company‑required equipment training, certifications, and authorization.
• Ability to travel between company locations, jobsites, vendors, and repair facilities as required.
• Ability to work in office, field, shop, warehouse, and yard environments as required by the position.

Preferred Qualifications:

• Previous experience in fleet management, equipment management, construction operations, warehouse operations, service coordination, or a related field.
• Experience working with commercial vehicles, trailers, tools, or construction equipment.
• Experience coordinating vehicle or equipment maintenance, repairs, and vendor service.
• Experience with fleet‑management, GPS tracking, or asset‑management systems.
• Experience purchasing tools, equipment, parts, or related operational supplies.
• Experience working in a commercial construction or field‑service environment.
• Previous experience supporting employee training, field accountability, or operational compliance.

Physical Requirements:

• Frequently stand, walk, bend, stoop, squat, kneel, reach, push, pull, and climb while inspecting vehicles, tools, equipment, and work areas.
• Ability to lift and carry up to fifty (50) pounds without assistance and heavier items with appropriate assistance or equipment.
• Ability to enter and exit company vehicles, trucks, trailers, equipment, shops, warehouses, yards, and jobsites throughout the workday.
• Ability to sit for extended periods while driving or performing administrative work.
• Frequently use hands and arms to inspect, handle, move, or position tools, parts, and equipment.
• Ability to safely access and inspect equipment at varying heights and in confined or uneven work areas.
• Must have sufficient vision, hearing, coordination, and mobility to safely inspect vehicles and equipment and recognize workplace hazards.

Work for this position is performed in office, field, shop, warehouse, yard, vendor, repair facility, and jobsite environments. The employee may be exposed to indoor and outdoor conditions, including heat, cold, rain, dust, noise, moving vehicles, machinery, construction equipment, and other jobsite‑related hazards. The position requires regular travel between company locations, jobsites, vendors, and service providers. Appropriate personal protective equipment must be worn as required, and all company safety policies and procedures must be followed.

EEO Statement:

The Company is an Equal Opportunity Employer and does not discriminate on the basis of race, color, religion, sex (including pregnancy, sexual orientation, and gender identity), national origin, age, disability, genetic information, veteran status, or any other status protected by applicable federal, state, or local law.

Accessibility: If you need an accommodation as part of the employment process please contact Human Resources at
Phone: [phone]
Email: [e-mail]
Equal Opportunity Employer, including disabled and veterans.
If you want to view the Know Your Rights: Workplace Discrimination is Illegal poster, click HERE