Operations Support Compliance Auditor

Monro; Maryland; On-site; USD 68,000 - 85,000; Full time

Benefits offered by this job

Health Insurance

Dental Insurance

401K with Company Match

Paid Vacation

Paid Holidays

Job summary

Monro in Maryland is seeking a dedicated professional to evaluate and audit store operations and compliance. The ideal candidate will have over 4 years of retail management experience, proven problem-solving skills, and will travel extensively in field operations.

This role involves training team members, conducting safety audits, and collaborating with leadership to maintain high operational standards. Benefits include health insurance, dental insurance, and a 401K retirement plan.

Qualifications

• 4+ years of Retail Management experience required.
• Strong verbal and written communication skills essential.
• Must be capable of multi-tasking and problem-solving.

Responsibilities

• Conduct audits on store operational tasks and compliance.
• Train teammates on inventory counts and safety inspections.
• Develop recommendations for process improvements.

Skills

Retail Management Experience

Analytical Skills

Time Management Skills

Interpersonal Skills

Problem Solving

Education

Associate's or Bachelor's degree in Business

Tools

Microsoft Office Suite

Job description

Job Description

Reporting to the Director of Operations Support, this individual will evaluate, inspect, audit, and determine the effectiveness of compliance and store operational tasks. This individual will visit store locations daily and perform regularly scheduled audits. They must effectively establish strong credibility with the Monro Field Teammates and Field Leadership. Maintaining a positive and constructive attitude is critical as this role sits at the crossroads between the Store Support Center and Field Management.

Compensation

The salary range for this role is $68,000 - $85,000. This role is eligible for additional compensation and incentives. Pay will be determined based on experience level.

Essential Functions

Participates in the following areas of focus, including but not limited to Monro Forward initiatives, DM onboarding, inventory subject matter expert, inventory analysis, safety compliance, building and equipment maintenance, and a compliance subject matter expert for major organizational initiatives.

Essential Duties

• Complete assigned Tire Cycle Counts (TCC), Oil Cycle Counts (OCC), Physical Inventories (PI), Lift Inspections, Safety Audits and Building & Equipment Inspections.
• Train, as assigned, Teammates on how to complete TCC's, OCC's, PI's, and Lift Inspections and Safety Inspections.
• On occasion, support Loss Prevention with Investigations.
• On occasion, collaborate with the Director, Internal Audit and operational functions to develop remediation activities.
• Develop recommendations for process improvements and efficiencies.
• On occasion will be asked to participate in POS Testing.
• Assist with other projects as assigned; perform other duties as assigned.
• Schedule and prepare for Store Compliance visits up to 13 weeks in advance.
• Complete Lift Inspections as assigned.
• Complete Asset (building and equipment), Safety and Operational readiness Audits as you visit each location.
• Communicate with Store & District leadership on the audit results.

Communication

• Works closely with the Field Leadership to ensure compliance initiatives are communicated and executed in a timely manner.
• Builds strong partnerships in both the Store Support Center and field.

Qualifications

Minimum Qualifications:

• Associates or Bachelor's degree in Business or related field preferred.
• 4 plus years of Retail Management experience.
• Must be able to multi-task/problem solve and possess strong analytical and time management skills.
• Possess strong interpersonal skills to deal effectively with a wide variety of people assertively and confidently.
• Self‑directed team player with the ability to manage multiple activities.
• Pro‑active and process driven.
• Must be a result oriented, with the ability to successfully interface with all levels and areas of the organization, establish close working relationships, and build consensus for chosen solutions.
• Proven influence and collaboration skills and ability to effectively interact with management to identify, develop, and implement process compliance and improvements.
• Able to be flexible and adapt to different work groups, work styles, and work environments.
• Ability to develop creative solutions to problem‑solving.
• Strong verbal and written communication and presentation skills, including presenting to large groups.
• Must be skilled in the use of Microsoft suites of office products.
• Enthusiastic, energetic, and highly driven.
• Works well in the collaborative work environment.
• Travel 75% plus in field operations.

Closing Statement

This summary is not an all‑inclusive description of job duties. Other job duties and responsibilities may also be assigned by the incumbent's Manager at any time based upon Company need.

Monro Inc. is a proud Equal Opportunity employer, m/f/d/v.

Benefits

• Health Insurance
• Dental Insurance
• 401K Retirement Plan with Company Match
• Paid vacation
• Paid Holidays