Operations Support Compliance Auditor

Monro; Hartford (CT); On-site; USD 68,000 - 85,000; Full time

Benefits offered by this job

Health Insurance

Dental Insurance

401K Retirement Plan with Company Match

Paid vacation

Paid holidays

Job summary

Monro in Hartford, CT is seeking a Field Operations professional to evaluate compliance and operational tasks across store locations. This role requires daily store visits and involves scheduling audits, training teammates, and ensuring compliance with operational initiatives.

The ideal candidate has at least 4 years of Retail Management experience and possesses strong problem-solving, analytical, and communication skills. The company offers health insurance, 401K with company match, and paid vacations.

Qualifications

• 4+ years of Retail Management experience required.
• Must be located in Hartford, CT or New Haven, CT.
• Strong verbal and written communication skills are critical.

Responsibilities

• Evaluate, inspect, and audit operational tasks at store locations.
• Complete scheduled audits and communicate results.
• Train Teammates in compliance tasks and inspections.

Skills

Retail Management experience

Analytical skills

Interpersonal skills

Problem-solving

Communication skills

Multi-tasking

Education

Associates or Bachelor's degree in Business or related field

Tools

Microsoft Office Suite

Job description

Job Description

Reporting to the Director of Operations Support, this individual will evaluate, inspect, audit, and determine the effectiveness of compliance and store operational tasks. This individual will visit store locations daily and perform regularly scheduled audits. They must effectively establish strong credibility with the Monro Field Teammates and Field Leadership. Maintaining a positive and constructive attitude is critical as this role sits at the crossroads between the Store Support Center and Field Management.

Compensation

Salary range: $68,000–$85,000. Eligible for additional compensation and incentives. Pay will be determined based on experience level.

Essential Functions

Participates in the following areas of focus, including but not limited to Monro Forward initiatives, DM onboarding, inventory subject matter expert, inventory analysis, safety compliance, building and equipment maintenance, and compliance subject matter expert for major organizational initiatives.

Essential Duties

• Complete assigned Tire Cycle Counts (TCC), Oil Cycle Counts (OCC), Physical Inventories (PI), Lift Inspections, Safety Audits and Building & Equipment Inspections.
• Train, as assigned, Teammates on how to complete TCC's, OCC's, PI's, and Lift Inspections and Safety Inspections.
• On occasion, support Loss Prevention with Investigations.
• On occasion, collaborate with the Director, Internal Audit and operational functions to develop remediation activities.
• Develop recommendations for process improvements and efficiencies.
• On occasion will be asked to participate in POS Testing.
• Assist with other projects as assigned; perform other duties as assigned.
• Schedule and prepare for Store Compliance visits up to 13 weeks in advance.
• Complete Lift Inspections as assigned.
• Complete Asset (building and equipment), Safety and Operational readiness Audits as you visit each location.
• Communicate with Store & District leadership on the audit results.

Communication

• Works closely with the Field Leadership to ensure compliance initiatives are communicated and executed in a timely manner.
• Builds strong partnerships in both the Store Support Center and field.

Qualifications

• Associates or Bachelor's degree in Business or related field preferred.
• Must be located ideally in Hartford, CT or New Haven, CT.
• 4 plus years of Retail Management experience.
• Must be able to multi-task/problem solve and possess strong analytical and time management skills.
• Possess strong interpersonal skills to deal effectively with a wide variety of people assertively and confidently.
• Self‑directed team player with the ability to manage multiple activities.
• Pro‑active and process driven.
• Must be result oriented, with the ability to successfully interface with all levels and areas of the organization, establish close working relationships, and build consensus for chosen solutions.
• Proven influence and collaboration skills and ability to effectively interact with management to identify, develop, and implement process compliance and improvements.
• Able to be flexible and adapt to different work groups, work styles, and work environments.
• Ability to develop creative solutions to problem‑solving.
• Strong verbal and written communication and presentation skills, including presenting to large groups.
• Must be skilled in the use of Microsoft suites of office products.
• Enthusiastic, energetic, and highly driven.
• Works well in the collaborative work environment.
• Travel 75% plus in field operations.

Benefits

• Health Insurance
• Dental Insurance
• 401K Retirement Plan with Company Match
• Paid vacation
• Paid holidays

Monro Inc. is a proud Equal Opportunity employer, m/f/d/v. Monro, Inc. is an equal opportunity employer and affords equal opportunity to all applicants for all positions without regard to race, color, religion, sex, national origin, disability status, protected veteran status, or any other characteristic protected by law.