Operations Support Associate

Xylem; Houston (TX); Hybrid; USD 55,000 - 75,000; Full time

Job summary

Xylem is a Fortune 500 global water solutions company actively advancing sustainable impact. The Operations Support Associate in Houston will coordinate site-specific requirements, support DISA processes, and drive SAP S/4HANA-driven workflows.

This role includes order management, invoicing, and vendor invoice approvals within a dynamic Heavy Industry Operations team. The ideal candidate will be highly organized, proficient with Microsoft Office, and able to collaborate across cross-functional

Qualifications

• Experience supporting operational, site-specific, or compliance-related processes.
• Strong organizational, communication, and multitasking skills.
• Proficiency in Microsoft Outlook, Word, Excel, and other Microsoft Office applications.
• SAP experience required; SAP S/4HANA experience preferred.
• Ability to work effectively with cross-functional teams.
• High attention to detail and commitment to accuracy and customer service.

Responsibilities

• Coordinate and manage site-specific requirements within Heavy Industry Operations.
• Support DISA-related processes and SAP S/4HANA workflows.
• Open and maintain customer orders and process customer invoicing.
• Approve vendor invoices and provide administrative support across Heavy Operations.
• Collaborate with cross-functional teams to ensure smooth operations.

Skills

Organizational skills

Multitasking

Cross-functional teamwork

Attention to detail

Customer service

Tools

SAP S/4HANA

Microsoft Office

Job description

Xylem is a Fortune 500 global water solutions company dedicated to advancing sustainable impact and empowering the people who make water work every day. As a leading water technology company with 23,000 employees operating in over 150 countries, Xylem is at the forefront of addressing the world's most critical water challenges. We invite passionate individuals to join our team, dedicated to exceeding customer expectations through innovative and sustainable solutions.

Operations Support Associate (Hybrid | Houston, TX)

The Operations Support Associate serves as the primary support resource for Site Specific and DISA activities within Heavy Industry Operations. This role is responsible for coordinating and managing critical site-specific requirements, ensuring compliance with DISA-related processes, and supporting operational activities within SAP S/4HANA.

Additional responsibilities include supporting customer contract requirements, opening and maintaining customer orders, processing customer invoicing, approving vendor invoices, and providing administrative and operational support across the Heavy Operations team.

The successful candidate will be highly organized, able to manage multiple priorities, and capable of responding quickly to urgent business needs. This position requires professionalism, discretion, and the ability to handle confidential employee and business information while building strong working relationships across a variety of teams.

Qualifications

• Experience supporting operational, site-specific, or compliance-related processes
• Strong organizational, communication, and multitasking skills
• Proficiency in Microsoft Outlook, Word, Excel, and other Microsoft Office applications
• SAP experience required; SAP S/4HANA experience preferred
• Ability to work effectively with cross-functional teams
• High attention to detail and commitment to accuracy and customer service

Location: Houston, TX (Hybrid)

Schedule: Full-Time, 40 Hours per Week, Day Shift

Immediate need for a qualified candidate to support critical Heavy Industry Operations functions.

Join the global Xylem team to be a part of innovative technology solutions transforming water usage, conservation, and re-use. Our products impact public utilities, industrial sectors, residential areas, and commercial buildings, with a commitment to providing smart metering, network technologies, and advanced analytics for water, electric, and gas utilities. Partner with us in creating a world where water challenges are met with ingenuity and dedication; where we recognize the power of inclusion and belonging in driving innovation and allowing us to compete more effectively around the world.

At Xylem, you'll not only contribute to solving water issues but also have the chance to make a difference through our paid Volunteer Program, Xylem Watermark. We prioritize our employees' well-being through inclusion and belonging as well as our Employee Resource Groups (ERG). Proud to be an Equal Employment Opportunity (including disability and veterans) and Aff… #XylemCareers #GlobalImpact #WaterInnovation