Operations Support Analyst I (Remote)

Talentify.io; United States; Remote; USD 50,000 - 70,000; Full time

Job summary

A leading company in the banking sector is seeking a qualified individual for a remote role in Deposit Operations. This position offers the opportunity for career growth with responsibilities including transaction processing and customer service. Ideal candidates will have a Bachelor's degree and relevant experience in banking operations.

Benefits

Career advancement opportunities

Comprehensive training provided

Flexible work environment

Qualifications

• 2-4 years in Deposit Operations or related Retail Banking.
• Adherence to federal/state regulations and bank policies.
• Experience training other employees.

Responsibilities

• Perform daily operations and provide phone support.
• Process transactions and ensure accuracy.
• Reconcile reports and assist with inquiries.

Skills

Communication

Customer Service

Problem Solving

Education

Bachelor's Degree

Job description

Employer Industry: Banking

Why consider this job opportunity:
- Opportunity for career advancement and growth within the organization
- Work remotely in a flexible environment
- Supportive and collaborative work environment
- Contribute to departmental and bank-wide projects for business improvement
- Comprehensive training provided to enhance skills

What to Expect (Job Responsibilities):
- Perform daily functions in a remote work environment, including phone support for branches and internal departments
- Process monetary transactions to support assigned functions and correct errors
- Ensure optimal efficiency and excellent customer service for internal and external customers
- Reconcile daily reports and address unresolved differences in accordance with bank standards
- Assist branch and business line employees with balancing and procedural inquiries

What is Required (Qualifications):
- Bachelor's Degree or its equivalent required
- 2-4 years of job experience in Deposit Operations and/or related bank experience in Retail Operations
- Ability to adhere to federal and state laws, regulations, and bank policies
- Strong communication skills to advise management and provide input during meetings
- Experience in training other employees as assigned

How to Stand Out (Preferred Qualifications):
- Familiarity with regulatory requirements related to anti-money laundering
- Proven track record of contributing to team success and meeting established Service Level Agreements
- Experience with process improvement initiatives within a banking environment

#Banking #RemoteWork #CareerAdvancement #CustomerService #ProcessImprovement

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About the company

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