Operations Support

ASM Global-SMG; Manchester (NH); On-site; USD 20,664 - 27,552; Part time

Job summary

ASM Global-SMG is seeking a part-time Operations Support staff member at SNHU Arena in Manchester, NH. This role entails routine maintenance, cleanliness, and event support to ensure facility readiness.

The ideal candidate will have a high school diploma and some maintenance experience, with skills in plumbing, carpentry, and electrical systems. Strong problem-solving and teamwork abilities are essential.

Competitive hourly rate offered based on experience.

Qualifications

• High school diploma or equivalent required. Previous facility maintenance or building operations experience preferred.
• Ability to operate maintenance equipment and power tools safely.
• Strong troubleshooting and problem-solving skills.

Responsibilities

• Perform routine maintenance and repairs on facilities.
• Conduct safety inspections and respond to maintenance requests.
• Assist in the setup and breakdown of events.

Skills

Basic knowledge of carpentry

Plumbing skills

Electrical skills

Mechanical systems knowledge

Troubleshooting skills

Ability to operate maintenance equipment

Problem-solving skills

Education

High school diploma or equivalent

Tools

Power tools

Maintenance equipment

Job description

POSITION: Operations Support (Part-Time)

DEPARTMENT: Operations

REPORTS TO: Director of Operations

FLSA STATUS: Hourly, Non-Exempt

LOCATION: SNHU Arena- Manchester, NH

The Facility Technician is a part-time, event-based position responsible for supporting the maintenance, general cleaning, and setup and breakdown of event spaces at SNHU Arena. This role ensures the arena remains safe, operational, and event-ready at all times.

ESSENTIAL DUTIES AND RESPONSIBILITIES

• Perform routine maintenance and repairs on buildings, gates, fencing, doors, plumbing fixtures, lighting, and irrigation systems.
• Conduct safety inspections and respond promptly to maintenance requests.
• Repair or replace worn surfaces including flooring, drywall, fencing, and ceiling tiles.
• Perform minor carpentry, painting, wall patching, plumbing repairs, re-lamping, and basic electrical repairs.
• Troubleshoot facility maintenance issues and complete repairs as needed.
• Provide minor service to facility air conditioning systems.
• Assist in operating and maintaining computerized fire alarm systems, field equipment, and lighting systems.
• Complete work orders in a timely manner and summarize daily tasks in support of the Director of Operations.
• Follow preventative maintenance, energy management, and emergency management programs in accordance with facility standards.
• Notify the Director of Operations of equipment needing repair or low supply inventory.
• Support event setup and breakdown, including seating configurations, room setups, signage placement, and power drops.
• Perform event-related maintenance tasks to meet client requirements.
• Maintain cleanliness and functionality of shared spaces including restrooms, suites, concourses, and walkways.
• Assist with snow removal, including shoveling, spreading materials, and snowblowing to maintain safe surfaces and walkways.
• Perform landscaping and lawn care duties, including operating mowers, aerators, and weed trimmers.
• Maintain exterior surfaces to ensure safe guest access.
• Safely operate power tools including pressure washers, drills, and saws.
• Follow all safety policies and personal protective equipment (PPE) requirements.
• Identify and mitigate potential hazards within the facility.
• Troubleshoot urgent facility issues and escalate to specialty vendors when necessary.
• Participate in on-call, weekend, holiday, and event coverage as assigned.

SUPERVISORY RESPONSIBILITIES

• Train employees; plan, assign, and direct work.
• Provide day-to-day guidance and oversight; address operational concerns.
• Escalate employee relations matters, performance issues, and disciplinary actions to management as appropriate.
• Note: This position does not involve interviewing, hiring, performance appraisals, compensation decisions, or formal disciplinary actions.

QUALIFICATIONS

• Education and Experience: High school diploma or equivalent required. Previous facility maintenance or building operations experience preferred.
• Skills and Abilities: Basic knowledge of carpentry, plumbing, electrical, and mechanical systems; ability to operate maintenance equipment and power tools safely; strong troubleshooting and problem-solving skills; ability to work independently and in a team-oriented, fast-paced event environment.

COMPENSATION

• Competitive hourly pay, commensurate with experience.

Working Conditions: Location: SNHU Arena- Manchester, NH. Physical demands and safety requirements are described in the job description. Reasonable accommodations may be made for individuals with disabilities.

Equal Opportunity: Legends Global is an Equal Opportunity/Affirmative Action employer, and encourages Women, Minorities, Individuals with Disabilities, and protected Veterans to apply. VEVRAA Federal Contractor.