Operations Supervisor Transportation

LLOYD LOGISTICS INC; Memphis (TN); Hybrid; USD 60,000 - 80,000; Full time

Job summary

LLOYD LOGISTICS INC in Memphis, TN is seeking an Operations Supervisor – Transportation to oversee daily transportation operations, ensuring safety, efficiency, and regulatory compliance. You will supervise drivers, monitor route performance, and drive improvements in delivery operations.

Responsibilities include dispatch, performance evaluations, safety enforcement, incidents investigations, and using GroundCloud for tracking and reporting.

Qualifications

• Previous experience in transportation, logistics, or delivery operations required.
• Prior FedEx or last-mile delivery experience strongly preferred.
• Experience using GroundCloud or similar fleet management software preferred.
• Strong leadership and team management skills.
• Knowledge of DOT regulations and transportation safety standards.
• Ability to handle high-pressure situations and make quick decisions.
• Excellent communication and organizational skills.

Responsibilities

• Supervise and manage daily transportation operations, including dispatch and route execution
• Monitor driver performance, safety compliance, and productivity metrics
• Ensure all deliveries meet service standards and time commitments
• Conduct ride-alongs, audits, and performance evaluations for drivers
• Enforce company safety policies, including seatbelt use, distracted driving, and traffic compliance
• Investigate incidents, accidents, and service failures; implement corrective actions
• Utilize GroundCloud systems for route tracking, compliance monitoring, and reporting
• Coordinate with terminal management and logistics teams to optimize route planning
• Train, coach, and discipline drivers as needed to maintain high performance standards
• Manage staffing levels, scheduling, and workload distribution
• Maintain accurate records of performance, incidents, and payroll-related items

Skills

Leadership

Team management

DOT regulations

Safety standards

Communication

Organizational skills

Dispatch experience

Route optimization

Data analysis

Tools

GroundCloud

Job description

Position Summary: The Operations Supervisor – Transportation is responsible for overseeing daily transportation operations, ensuring safety, efficiency, and compliance with company and regulatory standards. This role manages drivers, monitors route performance, and drives continuous improvement in delivery operations.

Key Responsibilities:

Supervise and manage daily transportation operations, including dispatch and route execution

Monitor driver performance, safety compliance, and productivity metrics

Ensure all deliveries meet service standards and time commitments

Conduct ride-alongs, audits, and performance evaluations for drivers

Enforce company safety policies, including seatbelt use, distracted driving, and traffic compliance

Investigate incidents, accidents, and service failures; implement corrective actions

Utilize GroundCloud systems for route tracking, compliance monitoring, and reporting

Coordinate with terminal management and logistics teams to optimize route planning

Train, coach, and discipline drivers as needed to maintain high performance standards

Manage staffing levels, scheduling, and workload distribution

Maintain accurate records of performance, incidents, and payroll-related items

Qualifications:

Previous experience in transportation, logistics, or delivery operations required

Prior FedEx or last-mile delivery experience strongly preferred

Experience using GroundCloud or similar fleet management software preferred

Strong leadership and team management skills

Knowledge of DOT regulations and transportation safety standards

Ability to handle high-pressure situations and make quick decisions

Excellent communication and organizational skills

Preferred Skills:

Route optimization and dispatch experience

Performance management and employee coaching

Data analysis and reporting (KPIs, service failures, safety metrics)

Conflict resolution and problem-solving skills

Work Environment:

Fast-paced transportation and logistics setting

Requires early mornings, weekends, and extended hours as needed

Combination of office and field work (ride-alongs, yard checks, etc.)