Operations Supervisor - Santa Monica

Veo; Santa Monica (CA); On-site; Full time

Job summary

Veo is seeking an Operations Supervisor stationed in Santa Monica to manage daily operations, including hands-on tasks like vehicle maintenance and customer service support. Candidates should possess mechanical aptitude and leadership experience, and have a passion for advancing clean transportation solutions.

Benefits

Opportunity to work in a fast-paced environment

VeoRide credits

Medical, dental, and vision coverage

Qualifications

• Experience in leadership or supervision required.
• Must be able to lift up to 60 lbs.
• Eligible to work in the U.S.

Responsibilities

• Support Operations Manager with day-to-day responsibilities.
• Conduct manual labor tasks including sorting and organization.
• Assist in staff hiring and training processes.

Skills

Basic mechanical and technical aptitude

Effective communication

Knowledge of local geography

Education

1 year of leadership or supervisory experience

Valid driver's license

Job description

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• afternoon/night availability from 1-9 pm / 9 pm - 5 am for weekdays & night availability for weekends 9 pm - 5 am.
  
  

Shift:

• afternoon/night availability from 1-9 pm / 9 pm - 5 am for weekdays & night availability for weekends 9 pm - 5 am.
  
  

Company Overview:

At Veo, we are on a mission to end car dependency by making clean transportation accessible to all and advancing the next generation of fully electric micromobility systems. Our fleets are constantly evolving and feature a range of vehicles - from pedal and electric bicycles, to standing and seated e-scooters, e-cargo bikes, and ADA accessible devices. We design and build our own vehicles, hardware, and software systems in house and run all our local operations to provide safe, efficient, and responsive mobility services that make communities more sustainable and livable. We are looking for exceptionally talented individuals who are ready to develop and implement new solutions to these exciting challenges. We are headquartered in Santa Monica, CA, but are hiring across the U.S. Join us!

Responsibilities:

• Support the Operations Manager with the day-to-day responsibilities in the market
• 60-80% of your time will be hands-on, manual work to include:
• Direct labor and warehouse organization
• Hand-count assets and compliance audits
• Perform routine inspection and maintenance of vehicles
• Respond to on-demand and in the field customer service requests
• Redistribute scooters around Veo's service areas
• Identify, document and recover scooters requiring in-shop repair
• Ad-hoc field tasks and other tasks as required
• 20-40% of your time will consist of a variety of administrative work to include:
• Support Operations Manager with hiring, training, scheduling staff
• Employee productivity tracking
• SOP follow-up
• Assist Operations Manager with other projects as needed
  

Qualifications & Skills:

• Basic mechanical and technical aptitude
• 1 year of leadership or supervisory experience
• A valid driver's license
• Ability to lift up to 60 lbs and be on your feet for the entirety of a shift
• Knowledge of the local geography and street layout
• Clear, effective communication
• Eligible to work in the United States
  
  

Perks:

• Opportunity to work in a fast-paced, early stage technology company
• VeoRide credits
• Medical/dental/vision coverage
  
  

Below is the expected salary range for this position. The listed range is a good faith estimate, and exact compensation and total package may vary depending on market conditions and candidate qualifications.

Pay Range

$23—$25 USD

Seniority level

• Seniority level

  Mid-Senior level

Employment type

• Employment type

  Full-time

Job function

• Job function

  Management and Manufacturing

• Industries

  Transportation, Logistics, Supply Chain and Storage

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