Operations Supervisor, PWAA 1st shift (Onsite)

Pratt & Whitney; Lansing (MI); On-site; USD 87,000 - 165,000; Full time

Benefits offered by this job

Medical insurance

Dental insurance

Vision insurance

Life insurance

Short-term disability

Long-term disability

401(k) match

Flexible scheduling

Employee Scholar Program

Job summary

Pratt & Whitney Lansing, MI, onsite, is seeking an 1st Shift Operations Supervisor (M3) to supervise multiple production cells in the Aftermarket business. You will lead, coach, and empower the team to optimize production processes using problem-solving techniques and strong interpersonal skills.

The role emphasizes safety, quality, and delivery metrics, with opportunities for career development within a unionized manufacturing environment. Onsite work with comprehensive benefits is offered.

Qualifications

• 3+ years of experience in Operations, Engineering, Military, Business Management, Manufacturing, Aerospace or Aftermarket industries; OR 5+ years with a Bachelor's; OR 7+ years with an Associate; OR 9+ years with a High School/Military/Technical Training.

Responsibilities

• Manage all aspects of assigned hourly workforce performing FAA Safety Sensitive Work.
• Demonstrate commitment to EH&S program and complete required training.
• Meet business metrics goals (Cost, Quality, Delivery, EH&S).
• Lead process improvement opportunities to enhance quality and reduce cycle time.
• Implement root-cause corrective actions to maintain quality standards.
• Meet schedules and execute contingency plans.
• Train and coach employees to develop a motivated team.
• Facilitate shift-to-shift communications and daily pass downs.

Skills

Leadership

Supervision

Problem-solving

Interpersonal skills

Communication skills

Education

Advanced degree / equivalent qualifications

Tools

FAA A&P certificate

Job description

Date Posted: 2026-08-04

Country: United States of America

Location: US-MI-LANSING-PLANT 1 ~ 5640 Enterprise Dr ~ PLANT 1

Position Role Type: Onsite

U.S. Citizen, U.S. Person, or Immigration Status Requirements: U.S. citizenship is required, as only U.S. citizens are authorized to access information under this program/contract.

Security Clearance Type: None/Not Required

Security Clearance Status: Not Required

At RTX, the world largest aerospace and defense company, 185,000 great minds are united by purpose and inspired to make a difference solving the world’s most complex problems. With our three market leading businesses, world-class operations and investments in research and development, we offer capabilities and opportunity no one else can. Together, we push the boundaries of known science and find new ways to connect and protect our world.

Pratt & Whitney is a world leader in the design, manufacture and service of aircraft engines and auxiliary power systems and has been revolutionizing modern flight for over 100 years. Join us and help shape the future of aerospace and defense.

What You Will Do:

The Pratt & Whitney AutoAir Lansing, MI site has an immediate opening for 1st Shift Operations Supervisor (M3). The principal duty of this position is to provide supervision, leadership, and support to the business, ensuring smooth and efficient operations for multiple cells of the Aftermarket business. The person in this role will continually search for opportunities to enhance the production processes and the product using a variety of problem-solving techniques, effective interpersonal and communication skills, along with technical competency. A successful Cell Leader will motivate, coach, and encourage employees to optimize career development and personal satisfaction. The Cell Leader will also promote excellent employee relations and empowerment of all assigned personnel.

Key Responsibilities:

• Manage all aspects of assigned hourly workforce that is performing FAA Safety Sensitive Work (Time & attendance, time off, rewards, vouchering, training, communications, etc.)
• Demonstrates commitment to the EH&S program by complying with all policies and procedures, completing all required training, and supporting all applicable committee activities.
• Meet business metrics goals as defined for each cell (Cost, Quality, Delivery, EH&S)
• Lead process improvement opportunities to enhance quality, decrease process cycle time and reduce operational costs.
• Implement root-cause corrective actions in a timely manner to ensure quality standards are maintained.
• Meet the schedule, plan and execute contingency plans.
• Commitment to Train and perform Toolbox talks/Coach employees to develop a motivated, effective team.
• Facilitate shift to shift communications, ensuring pass downs are communicated daily.

Qualifications You Must Have:

• Advanced degree and 3+ years of experience in Operations, Engineering, Military, Business Management, Manufacturing, Aerospace or Aftermarket industry; OR Bachelor’s degree and 5+ years of relevant industry experience; OR Associate’s degree and 7+ years of relevant industry experience; OR High School diploma or Military / Technical Training and 9+ years of relevant industry experience

Qualifications We Prefer:

• Degree in STEM field; Engineering, Business or Supply Chain.
• FAA Airframe & Powerplant certificate (A&P license)
• 2 years of Operations Leadership experience in a manufacturing production environment
• Aftermarket Aerospace Composite and Overhaul and Repair (MRO) industry experience
• Personnel management experience, ideally within a bargaining unit / union workforce environment.
• Knowledge of Union-Management Collective Bargaining Agreements
• Proven ability to lead mentoring, coaching, developing talent and motivate teams to achieve business goals.
• Working knowledge of Pratt & Whitney shop practices, quality standards, processes and procedures
• Understanding of Lean Manufacturing principles, and continuous improvement tools (CORE/ACE/SixSigma, QCPC and RCCA).
• Experience using Microsoft Office Suite programs, SAP ERP, and Solumina MES.
• Ability to work and effectively communicate with all levels of management, shop personnel and customers.

What is my Role Type?

In addition to transforming the future of flight, we are also transforming how and where we work. We’ve introduced role types to help you understand how you will operate in our blended work environment. This role is:

• Onsite: Employees who are working in Onsite roles will work primarily onsite. This includes all production and maintenance workers, as they are essential to the development of our engines.

Candidates will learn more about role type and current site status throughout the recruiting process. For onsite and hybrid roles, commuting to and from the assigned site is the employee’s personal responsibility.

As part of our commitment to maintaining a secure hiring process, candidates may be asked to attend select steps of the interview process in‑person at one of our office locations, regardless of whether the role is designated as on‑site, hybrid or remote.

The salary range for this role is 86,800 USD - 165,200 USD. The salary range provided is a good faith estimate representative of all experience levels. RTX considers several factors when extending an offer, including but not limited to, the role, function and associated responsibilities, a candidate’s work experience, location, education/training, and key skills.

Hired applicants may be eligible for benefits, including but not limited to, medical, dental, vision, life insurance, short-term disability, long-term disability, 401(k) match, flexible spending accounts, flexible work schedules, employee assistance program, Employee Scholar Program, parental leave, paid time off, and holidays. Specific benefits are dependent upon the specific business unit as well as whether or not the position is covered by a collective‑bargaining agreement.

Hired applicants may be eligible for annual short-term and/or long-term incentive compensation programs depending on the level of the position and whether or not it is covered by a collective‑bargaining agreement. Payments under these annual programs are not guaranteed and are dependent upon a variety of factors including, but not limited to, individual performance, business unit performance, and/or the company’s performance.

This role is a U.S.-based role. If the successful candidate resides in a U.S. territory, the appropriate pay structure and benefits will apply.

RTX anticipates the application window closing approximately 40 days from the date the notice was posted. However, factors such as candidate flow and business necessity may require RTX to shorten or extend the application window.

RTX is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability or veteran status, or any other applicable state or federal protected class. RTX provides affirmative action in employment for qualified Individuals with a Disability and Protected Veterans in compliance with Section 503 of the Rehabilitation Act and the Vietnam Era Veterans’ Readjustment Assistance Act.

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