Operations Supervisor: Lead Safety & Team Growth in Logistics

Casella Waste Systems, Inc; Proctor (MA); On-site; USD 85,000 - 110,000; Full time

Job summary

Casella Waste Systems, Inc. is seeking an Operations Supervisor to oversee collections activities in one or more lines of business within a division, aiming to achieve safety and operational goals while fostering team engagement and professional growth.

The role is located in Proctor, MA with a pay range of $85,000 to $110,000 annually. The supervisor will lead the operations team, oversee drivers and helpers, collaborate with management on initiatives, onboard new drivers, monitor performance,

Qualifications

• High school diploma or GED required.
• A clean CDL is required.
• OSHA 10 or 30 card required.
• Legally eligible to work in the US.
• An associate degree and 2–4 years of supervisory experience preferred.
• Excellent verbal and written communication skills.
• Proficiency with Microsoft Office applications.
• Ability to work under pressure and meet deadlines.
• Ability to work independently and carry out assignments to completion.

Responsibilities

• Provides leadership to the operations team and develops team members to assist them in reaching individual goals as well as create a pipeline for advancement within Casella.
• Oversees drivers and helpers to ensure safety and operational goals are being met.
• Partners with the Operations Manager and Division Manager to implement tactical initiatives to drive functional excellence and goal achievement.
• Performs all onboarding procedures with newly hired drivers to ensure an understanding of Casella’s core values.
• Monitors and coaches the driver’s performance and behaviors, recommends training or retraining as needed to ensure compliance with all company and safety policies.
• Investigates all accidents, customer and driver disputes and complaints and ensures all applicable documentation is completed based on policies and procedures.
• Creates logistical plans to reduce route hours using service conversions and container upsizing to improve density and efficiency of routes.
• Participates in training and other learning opportunities to expand knowledge of the company, products, sales, and services and performs any other duties needed to help drive our vision, fulfill our mission, and/or abide by our core values.

Skills

Verbal communication

Written communication

Leadership

Team development

Education

High school diploma or GED

Associate degree

Tools

Microsoft Office

Job description

Casella Waste Systems, Inc. is seeking an Operations Supervisor to oversee collections activities in one or more lines of business within a division, aiming to achieve safety and operational goals while fostering team engagement and professional growth.

The role is located in Proctor, MA with a pay range of $85,000 to $110,000 annually. The supervisor will lead the operations team, oversee drivers and helpers, collaborate with management on initiatives, onboard new drivers, monitor performance,