Operations Supervisor I — Service Center Lead

ArcBest Corporation

Detroit (MI)

On-site

USD 55,000 - 75,000

Full time

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Benefits offered by this job

Competitive wages
Health/Dental/Vision
401K
Vacation in first year

Job summary

ABF Freight, an ArcBest company, seeks a Supervisor, Operations I to oversee daily Service Center operations, ensure compliance with procedures, and lead a hands-on team in a demanding docking environment. The role emphasizes safety, productivity, and effective servant leadership.

The position requires strong communication, leadership, and problem-solving abilities, with shift hours varying by location and potential for 50+ hours weekly.

Qualifications

  • Excellent communication, leadership, and conflict resolution skills required.
  • General knowledge of freight handling and safety standards preferred.
  • Ability to identify and resolve issues efficiently.
  • Strong organizational and time management abilities.
  • Experience in freight/transportation environment preferred.
  • Proficient with basic computer applications.

Responsibilities

  • Plan, supervise, and control resources for loading/unloading of freight.
  • Communicate job assignments and monitor performance with employees.
  • Maintain load plans and balance for safe vehicle operation.
  • Assign tasks according to unloading and loading schedules.
  • Provide training, feedback, and disciplinary recommendations.
  • Foster safe handling and storage of hazardous materials.
  • Work in a team to meet department goals.
  • Support company culture focused on safety and productivity.
  • Perform other duties and projects as assigned.

Skills

Leadership
Communication
Conflict resolution
Time management
Organizational skills
Safety awareness

Education

High School Diploma / GED
Bachelor's degree preferred

Job description

ABF Freight, an ArcBest company, seeks a Supervisor, Operations I to oversee daily Service Center operations, ensure compliance with procedures, and lead a hands-on team in a demanding docking environment. The role emphasizes safety, productivity, and effective servant leadership.

The position requires strong communication, leadership, and problem-solving abilities, with shift hours varying by location and potential for 50+ hours weekly.

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